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Chateau Saint John Trademark Collection by Wyndham

4.5 star property
4.5-star luxury hotel in Mount Pleasant

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Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Exterior
Interior entrance
Free daily on-the-go breakfast
Lobby sitting area
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Place, TD Station
    ‪8 min walk‬
  • Place, Market Square
    ‪11 min walk‬
  • Place, Saint John City Market
    ‪13 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(49 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(188 reviews)
  • Sleeps 5
  • 2 Queen Beds

About the area

Saint John

Central Saint John getaway .Within a 15-minute walk of this Mount Pleasant hotel, you'll find Saint Joseph's Hospital and Stone Church. Fort Howe and Saint John Arts Centre are also within half a mile (1 km).

What's nearby

  • TD Station - 8 min walk - 0.7 km
  • Saint Joseph's Hospital - 10 min walk - 0.9 km
  • Market Square - 11 min walk - 1.0 km
  • Saint John City Market - 13 min walk - 1.1 km
  • Saint John Trade and Convention Centre - 13 min walk - 1.1 km

Getting around

  • Saint John, NB (YSJ) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Union House by Trailway Brewing - ‬11 min walk
  • ‪Peppers Pub - ‬17 min walk
  • ‪Saint John Ale House - ‬17 min walk

About this property

Chateau Saint John Trademark Collection by Wyndham

4.5-star luxury hotel in Mount Pleasant
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the luxury Chateau Saint John Trademark Collection by Wyndham. Free self parking is available.

This 4.5-star Saint John hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 7 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • 1 conference room
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1426 out of 1832 reviews
Rating 8 - Good. 313 out of 1832 reviews
Rating 6 - Okay. 60 out of 1832 reviews
Rating 4 - Poor. 15 out of 1832 reviews
Rating 2 - Terrible. 18 out of 1832 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Krista

Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Stayed 1 night in Dec 2025

10/10 Excellent

Adela

Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. Goo breakfas
Stayed 1 night in Dec 2025

6/10 Okay

Joey

Dated
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness
Overall, my one night stay was adequate but not amazing. After reading the rave reviews I was expecting perfection. Upon entrance the main lobby was beautifully decorated for Christmas. The front desk was cheerful, friendly and welcoming. Upon entry into our room, everything looked inviting. The bed looked clean, sheets were crisp and obliviously clean and inviting. Shower was clean and water was hot and water pressure was acceptable. Unfortunately the room did not smell clean. In fact, it smelled like dirty feet. I couldn’t tell if it was from the dated carpet or heating system. The heater was able to keep up with cold outside temperature but the fan was very loud when it kicked on to adjusted to the room temperature. It wasn’t a steady hum from which you could get used to when trying to sleep in a strange place. The breakfast buffet was nothing special. It was the typical variety of breakfast food: powdered eggs, sausage bacon etc. with a twist. A hostess was serving the hot food at the bar. Overall, my stay was adequate and equivalent to a stay at the quality Inn.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bed was very comfortable, inside parking was an appreciated bonus.
Stayed 1 night in Dec 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Lee

Stayed 1 night in Dec 2025

10/10 Excellent

Helene

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean , staff were very friendly,
Stayed 1 night in Dec 2025

10/10 Excellent

Andy

Stayed 1 night in Oct 2025

10/10 Excellent

Emilia, Toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine.
Stayed 1 night in Sep 2025

10/10 Excellent

Drew

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Stayed 1 night in Dec 2025

10/10 Excellent

Dale, Fredericton

Stayed 1 night in Nov 2025

10/10 Excellent

victoria

Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
we have stayed here a few times while visiting family in the area. It’s an excellent location, the staff and friendly and helpful and the rooms are always clean.
Stayed 4 nights in Nov 2025

8/10 Good

Sheldon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The floor in our room needed to be vacuumed for sure, but overall everything was great. Especially the breakfast as it never disappoints.
Stayed 1 night in Nov 2025

8/10 Good

Anna

Stayed 1 night in Nov 2025

8/10 Good

Bryan

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

8/10 Good

Cyndi

Stayed 1 night in Nov 2025