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Le Relais de L'Hermitage

3.0 star property
3-star beach hotel with 2 outdoor pools

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Photo gallery for Le Relais de L'Hermitage

2 outdoor pools, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Beach towels, beach volleyball
Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast included

Explore the area

View in a map
L'Hermitage, Avenue de la Mer, St Gilles-les-Bains, Saint-Paul, 97434
  • Place, Plage de L'Hermitage
    ‪7 min walk‬
  • Place, Garden of Eden
    ‪8 min walk‬
  • Place, Casino de Saint-Gilles
    ‪10 min walk‬
  • Airport, Saint-Denis (RUN-Roland Garros)
    ‪45 min drive‬

Room options

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

7.6 out of 10
Good
(10 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, desk

Standard Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard double room

Premium bedding, minibar, in-room safe, desk

Standard double room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

St Gilles-les-Bains

Oceanside stay.Your stay at this Saint-Paul hotel places you within a 10-minute walk of Plage de L'Hermitage and Casino de Saint-Gilles. Also, Garden of Eden is within half a mile (1 km) and Plage de la Saline les Bains is within 2 miles (3 km).

What's nearby

  • Plage de L'Hermitage - 7 min walk - 0.6 km
  • Garden of Eden - 8 min walk - 0.7 km
  • Casino de Saint-Gilles - 10 min walk - 0.9 km
  • Plage de la Saline les Bains - 7 min drive - 2.9 km
  • Aquarium de la Réunion - 9 min drive - 3.0 km

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 43 min drive

Restaurants

  • ‪Sauvage - ‬4 min drive
  • ‪Le Bénitier Plage - ‬4 min walk
  • ‪La Plage - ‬7 min drive
  • ‪le Manta - ‬9 min walk
  • ‪La Varangue du Lagon Chez Denis - ‬16 min walk

About this property

Le Relais de L'Hermitage

3-star beach hotel with 2 outdoor pools
As a guest of Le Relais de L'Hermitage, you'll find 2 outdoor swimming pools, a hot tub, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include 3 meeting rooms and limo/town car service. Event space at this hotel measures 237 square feet (22 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Le Relais de L'Hermitage. Self parking is free.

  • 1 building
  • 161 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 237 sq ft of conference space
  • 22 sq m of conference space
  • English breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
Le Relais de L'Hermitage offers 161 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Saint-Paul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Hot tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Relais de L'Hermitage

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per child: EUR 65 (from 4 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per child: EUR 65 (from 4 to 12 years old)
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Novotel Réunion
Hotel Novotel Saint-Gilles
Relais LHermitage
Relais LHermitage Saint-Paul
Relais LHermitage Hotel
Relais LHermitage Hotel Saint-Paul
Le Relais de LHermitage Hotel
Le Relais de LHermitage Saint-Paul
Le Relais de LHermitage Hotel Saint-Paul

Reviews

Le Relais de L'Hermitage Reviews

7.6

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 89 out of 430 reviews
Rating 8 - Good. 184 out of 430 reviews
Rating 6 - Okay. 113 out of 430 reviews
Rating 4 - Poor. 31 out of 430 reviews
Rating 2 - Terrible. 13 out of 430 reviews

Reviews

8/10 Good

Petra

Liked: Cleanliness, staff & service, room comfort

Fun holiday!

Lovely hotel. Friendly staff, good food, excellent location. Family room for 4 people is a bit small. Averall though, good value.
Stayed 9 nights in Jun 2018

6/10 Okay

CL, England- South East

Liked: Cleanliness, property conditions & facilities

A tropical paradise but fluent French is essential

Lovely hotel, near a beautiful beach. The gardens were lovely, the swimming pools were brilliant. There were plenty of sun loungers to relax on, and it was right next to a safe sandy beach. As an English woman travelling with my teenage daughter, but without a man I felt ignored and overlooked, and on a couple of occasions it was assumed by hotel staff that I was a member of a larger party. Very little English was spoken, even by the "English speaking" staff. At check in we were given our key and told to keep walking up the corridor. We weren't told where anything was. There was a direct access to the beach through a coded gate, we only worked this out by watching other people. We asked for the code at reception, but then couldn't work out what to do so continued to go the long way round until another guest showed us. We then directed other confused guests. I had asked for a non-smoking room- it wasn't. I would have liked non-feather pillows, but asking for them was way beyond my basic level French. Food in the hotel was limited and expensive but there were lovely shops and bars close by. On the day before we left I was told by a receptionist that they had no info on my booked shuttle back to the airport- they did, they had just assumed I was with someone else so had put it aside. Beautiful hotel but communication is dire. A simple welcome pack- in any language would make such a difference.
Stayed 5 nights in Dec 2017

6/10 Okay

Jenni, Finland

Liked: Cleanliness, property conditions & facilities

Nice hotel close to beach

Hotel close to beach where you can swin without fear of sharks. "Family room" for three adult friends was too small with an annoying air conditioning that couldn't be adjusted any way. Not many in staff spoke English and knowledge of excursions was weak although they are being advertised at hotel wall. Breakfast buffet was full of birds eating whatever they could get.
Stayed 6 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

10/10 Excellent

Hilly, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very close to beach and quiet

lovely walks along the beach where joggers, walkers, horse riders and car share the roads peacefully and quietly - like magic

8/10 Good

Sarah, Mauritius

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely area, close to beach and shops

We stayed overnight at this hotel the room was clean and comfortable and had a view over the pool area and out onto the ocean, the location was excellent close to the shops and to the beach. Breakfast offered great choices and all fresh fruits. The staff were helpful and even opened our bottle of wine which we bought at the shops without a problem. The only thing I would say is that the hotel needs a little bit of upgrading on the maintenance but still I would stay here again and would recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Reunion is not a tropical island getaway

Really long time to check in - 20 mins + Evening buffet - nothing special Cheesy disco if you like that sort of thing Service very slow in general - when you're thirsty ... Room didn't stink of cigarettes - bonus :) Comfortable mattress Why on earth do Europeans like square pillows ??! no other pillow shapes available Pool guy (you know who you are) hitting on anything that moved Breakfast - good selection and the birds get to enjoy it too

6/10 Okay

jirajl, Prague

Liked: Cleanliness, room comfort

A nice choice

The resort offers standard accommodation close to the beach. The location is in the tourist area with shops, bars, beach facilities etc. Busy during weekends as locals use the beach for family picnics. Good for families. Not every employee can speak English and sometimes it was hard to communicate with them - for example missing daily menu in English. Need to improve the service. For example check-in was very poor because the front desk lady could not speak English. She made so many mistakes and did not inform us about important details. On the other hand their colleagues were very helpful (Sebastian and others).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Pools

Nice hotel Large grounds and two pools A little past its heyday, but good value

8/10 Good

L, Hong Kong

Liked: Staff & service, property conditions & facilities

Comfort Hotel that next to a beautiful beach

It's very convenient to the beautiful beach, with helpful staffs, but there is some little insects (something like ants) in the room. Overall, it's a nice hotel!

8/10 Good

Gaetan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel très bien dans son ensemble et personnel serviable. Petits déjeuners copieux, dans un cadre sympathique. Chambre rez de chaussée sombre et ayant besoin d'un rajeunissement. Evitez le cocktail d'accueil qui est de l'eau colorée sans goût, dommage pour un hôtel de ce style. Très bien situé par rapport à la plage et lagon.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Ne pas se fier aux photos concernant les chambres.

Des espaces communs agreables, un petit dejeuner copieux. Dommage qu'il n'y ait pas suffisamment de personnel le soir au moment de l'affluence au bar (attente trop longue). Grande deception pour la chambre, la salle de demande un rafraichissement ( seche cheveux jauni, lavabo rayé, literie inconfortable).
Stayed 3 nights in Aug 2025

8/10 Good

Thomas

Stayed 1 night in Jul 2025

6/10 Okay

Dominique

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Martine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2025

10/10 Excellent

Joséphine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

L’emplacement ne fait pas tout

L’hôtel est vieillissant et à besoin d’être mieux isolé
Stayed 1 night in May 2025

8/10 Good

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Près de la plage. Buffet correcte. Manque une prise de courant prés de la table de chevet.
Stayed 2 nights in May 2025

8/10 Good

Florence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon standing dans sa globalité, cependant les places de parking sont limitée lorsque que l'hotel est complet.
Stayed 1 night in May 2025

2/10 Terrible

Aymon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était trop petite. La chambre était sale les agents étaient mal organisé. J’étais en train de prendre mon petit-déj’, ils ont tous les mettre dans ma chambre alors que je dois quitter à 11h, ils ont même pris mes affaires pour envoyer dans le bureau, sans me consulter Très désagréable
Stayed 1 night in Apr 2025

10/10 Excellent

ELODIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paisible

Très sympa. On est ravi de ce petit séjour reposant.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean-Baptiste

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Déjà 3 séjours et toujours impeccable
Stayed 4 nights in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon sejour en famille, cadre et emplacement ideal. Piscines agréables, restaurant et bar sympa. Personnel serviable. On reviendra.
Stayed 6 nights in Feb 2025