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The Natsepa Resort & Conference Center

4.0 star property
4-star beach resort with 2 outdoor pools

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Photo gallery for The Natsepa Resort & Conference Center

2 outdoor pools, sun loungers
Presidential Suite | View from room
View from property
Presidential Suite | Living area
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Jl. Raya Natsepa No. 36, Salahutu, Maluku, 97582
  • Place, Tulehu Harbour
    ‪15 min drive‬
  • Place, World Peace Gong
    ‪28 min drive‬
  • Place, Maranatha Church of Ambon
    ‪28 min drive‬
  • Airport, Ambon (AMQ-Pattimura)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(7 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 84 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room ( Deluxe Lagoon)

Deluxe Room ( Deluxe Lagoon)

Deluxe Room ( Deluxe Lagoon)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Suite (Junior Suite Lagoon)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite (Junior Suite Lagoon)

  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

8.0 out of 10
Very good
(1 review)
  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Salahutu

Seaside stay .Stay at this Salahutu resort and you'll be within 12 miles (20 km) of World Peace Gong and Maranatha Cathedral. Maranatha Church of Ambon and Francis Xavier Cathedral are within 12 miles (20 km).
View more Resorts in SalahutuOpens in a new window

What's nearby

  • Tulehu Harbour - 15 min drive - 10.4 km
  • World Peace Gong - 28 min drive - 19.2 km
  • Maranatha Church of Ambon - 28 min drive - 19.2 km
  • Martha Christina Tiahahu Statue - 28 min drive - 19.6 km
  • Pantai Liang - 31 min drive - 22.2 km

Getting around

  • Ambon (AMQ-Pattimura) - 26 min drive

Restaurants

  • ‪Waroeng Gurih - ‬8 min drive
  • ‪Cuppa Coffee - ‬7 min drive
  • ‪Sari Gurih Beach - ‬8 min drive
  • ‪Mister Baso - ‬6 min drive
  • ‪warung cak rama - ‬8 min drive

About this property

The Natsepa Resort & Conference Center

4-star beach resort with 2 outdoor pools
The Natsepa Resort & Conference Center offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Natsepa Resort & Conference Center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Salahutu resort.

  • 95 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2008
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Natsepa Resort & Conference Center offers 95 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. A pillow menu is available. This Salahutu resort provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Reception
Manise Hotel Ambon
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 5 reviews
The price is CA $28
CA $34 total
includes taxes & fees
Dec 25 - Dec 26
Manise Hotel Ambon

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room washer/dryer
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 170,000 for adults and IDR 85,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 8 steps to reach entrance
  • Front entrance ramp
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between May 1 and September 30.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Natsepa Resort & Conference Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 350000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 170000 for adults and IDR 85000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ambon Natsepa
Aston Ambon
Aston Natsepa
Aston Natsepa Ambon
The Natsepa Resort & Conference Center Resort
Aston Natsepa Resort
The Natsepa Resort & Conference Center Salahutu
Natsepa Ambon
The Natsepa Resort & Conference Center Resort Salahutu
Natsepa Resort Ambon
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
Natsepa Resort Salahutu
Natsepa Salahutu

Reviews

The Natsepa Resort & Conference Center Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 22 out of 68 reviews
Rating 8 - Good. 24 out of 68 reviews
Rating 6 - Okay. 15 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

Reviews

4/10 Poor

Michael

Business traveller
Disliked: Property conditions & facilities, room comfort
Toilets don’t flush.
Stayed 1 night in May 2025

10/10 Excellent

Yolanda, Doha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at the Natsepa hotel. All the staff is so lovely and we had an amazing stay. Everyone was helpful and kind. We also really liked the food in their restaurant and the facilities in general. We highly recommend it!!
Stayed 3 nights in Jun 2025

8/10 Good

Dash

Fabulous staff and good food. A lovely piece to wait for a ferry, if every there was one!
Stayed 2 nights in Nov 2024

8/10 Good

Claudette, Scottsdale

Travelled with group
Liked: Cleanliness, staff & service
Restaurant food is not great. Limited offerings for Lunch and Dinner. Breakfast was good selection. Table surfaces should be cleaned after every use. Need better cooling. Rooms are clean and large. No elevator.
Stayed 3 nights in Mar 2024

2/10 Terrible

Eding

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite incredible reviews, the property complete disappointed. Amenities were dismal. It was certainly not a luxury property! I could hear my next door neighbours partying in their room in the early hours of the morning! I would not recommend a stay at the Natsepa to anybody that might ask!
Stayed 3 nights in Nov 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Great place to relax!!

View from our window - stunning!
Amazing sunset!!
Stayed 8 nights in Apr 2022

6/10 Okay

Bronwyn, New Zealand

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The staff were great and very keen to look after you as well as they can. The room we had was large and very pleasant. The hotel as a whole is very tired with adjoining buildings in serious disrepair. This seems to be very common in Ambon. The pool area is very nice - an old bar attached now just a sitting area for staff and again deteriorating rapidly which is a shame. We didn’t have huge expectations as this is not a high tourist area and after looking around would still be my choice of place to stay. The main irritant was the constant noise with loud poor quality music in the public areas - dining room, pool area and reception. The outlook is beautiful and peace and quiet would greatly enhance the experience - music is such a personal thing and those who want to listen have their headsets and devices to do that.
Stayed 8 nights in Jan 2020

6/10 Okay

Tim, Queenstown, New Zealand.

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property overall is very tired. That said the actual rooms are OK and the staff lovely. Food was OK but overcooked or not authentic. Probably trying to achieve a balance between western taste and original spice. Music choice was terrible in all common areas and insisted on playing it too loud.. got pretty tiresome as sitting down at breakfast was far nicer when the music was off or turned down low.. the setting is actually quite tranquil.. they should let the customer enjoy the peace and quiet rather than filling it with noice. The reality is there’s not much choice in Ambon area so this is the pick of hotels unless you go with the two choices in downtown Ambon.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Nov 2019

8/10 Good

CGM, Scottsdale, AZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool area right off the balcony on our lower level room. Room was huge. Room service very good. Staff very helpful and friendly.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Morgan, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Ambon

It may not be a 4-star hotel by Singapore standards, but it is still a pretty good hotel. It was clean, the rooms were spacious, there was a nice balcony looking over the water. (We asked for the top--3rd--floor, with a water view.) The breakfast was fine. Lots of options. I recommend trying the kacang hijau (green peanut) soup--it's flavored with ginger and some sugar. Lovely. I didn't use the pool, but it looked nice. The grounds are immaculately kept. There is a private beach, though no one was using it, and there weren't any chairs on it. We rented a scooter from the hotel and drove it all over the island. Very convenient. Like others who have reviewed this hotel, we had some wi-fi issues, but they resolved them for us and we had no problem getting online. We did try the "spa"--a converted bedroom--which had two massage tables. The masseuses were fine, not great. Such a resort should probably invest in building a real (even if small) spa facility. We didn't eat dinner there, so can't comment on that. We ate down the road at Gaba Gaba (disastrous food, great view). Lobby could be a little cozier. They have live music in the lobby every night, but it wasn't comfortable to lounge and listen to the music. We saw this hotel's competitors in downtown Ambon, and can attest that this hotel is much better than all the others!

6/10 Okay

Tien

Disliked: Cleanliness

great views but dirty pool

The hotel has great views, under average breakfast, good room service food, dirty swimming pool, awesome honeymoon suite

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great pool . Really nice location and views. Rooms large, very clean , comfy beds, in room refrig nice addition. Will definitely stay again. Great dive shop on location .

6/10 Okay

Livia, Sweden

Liked: Staff & service

Ok hotel with potential

This resort is old and in desperate need of renovation (they are, however, in a renovation and development process). The rooms are big with comfy beds, but you can hear a lot from outside the room and in between the rooms. The food isn't that great either and there is not much to do in the immediate area around the hotel, you need to go by car to the interesting places. Overall, it is an ok hotel, could be great with some care and love.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 26 nights in Feb 2025

10/10 Excellent

Verified traveller

素晴らしいスタッフ

スタッフがすべてとても感じがよく、気持ちの良い滞在となりました。ホテル設備は多少物足りない点はありますが（お湯の出が悪いなど）、この地のホテルとしては文句はいえないと思います。景色や雰囲気はすばらしいです。
Stayed 2 nights in Feb 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk verblijf op Hotel Natsepa!

Heerlijk verblijf gehad in Hotel Natsepa. Erg vriendelijk personeel. Enige minpunt is dat de wachttijd van besteld eten erg lang duurt. En dat wij niet gelijktijdig ons eten kregen, zodat de 1 het eten al op had wanneer voor de ander het eten kwam. Het verliep ook best wel chaotisch want andere tafels hadden het ook. Maar voor de rest erg tevreden😃
Stayed 18 nights in Nov 2024

10/10 Excellent

Diomar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hele mooie omgeving. De service is top, alle medewerkers vriendelijk. Ontbijt was super en diner ook super. Eten werd snel gebracht. De kamer werd elke dag gedaan door Valvin, hij was super vriendelijk, niets was teveel. Als je wat vroeg stond het bij wijze van spreken de volgende seconde al klaar.
Stayed 9 nights in Oct 2024

6/10 Okay

Jasper

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view is magnifficent, the hotel should have a fresh painting. The menu is rather sober. Although breakfast is until 10:00am, there is not much left for you at 09:00 am Peronel is more than friendly
Stayed 8 nights in Oct 2024

6/10 Okay

Natasja, Deventer

Travelled with partner
Disliked: Staff & service, property conditions & facilities
De oprijlaan naar het hotel is erg verouderd en in slechte staat. Kamers ruim en schoon. Ontbijt niet bijzonder en diner erg karig. Wij hebben voor de lunch zeker 20 minuten op het terras gezeten voordat er iemand van de bediening kwam. Ervoor gekozen om ergens anders te lunchen. Mooie locatie maar er valt nog veel op te knappen en qua bediening nog veel te verbeteren.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023