SureStay Plus Hotel By Best Western Salmon Arm

2.5 star property
Beach hotel near Shuswap Lake

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Photo gallery for SureStay Plus Hotel By Best Western Salmon Arm

Exterior
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Free daily full breakfast
Lobby
Standard Room, 2 Queen Beds, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
61 10th St Sw, Salmon Arm, BC, V1E1E4
  • Place, Salmon Arm Water Slides
    ‪3 min walk‬
  • Place, Peter Jannink Nature Park
    ‪12 min walk‬
  • Place, Salmon Arm Wharf
    ‪2 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

1 Queen Bed, Non-Smoking, Handicap Room, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet Access, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

About the area

Salmon Arm

In Salmon Arm .At this hotel, you'll be steps from Salmon Arm Water Slides and within a 15-minute walk of Centenoka Park Mall. Also, Peter Jannink Nature Park is within half a mile (1 km) and Salmon Arm Wharf is within 2 miles (3 km).

What's nearby

  • Salmon Arm Water Slides - 3 min walk - 0.3 km
  • Centenoka Park Mall - 10 min walk - 0.9 km
  • Peter Jannink Nature Park - 12 min walk - 1.0 km
  • Salmon Arm Wharf - 2 min drive - 2.0 km
  • Silver Star Mountain Resort - 60 min drive - 79.8 km

Getting around

  • Kelowna Intl. Airport (YLW) - 81 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Jane's Place - ‬10 min walk
  • ‪Crown N' Anchor Public House And Grill - ‬2 min walk
  • ‪Barley Station Brewpub - ‬15 min walk

About this property

SureStay Plus Hotel By Best Western Salmon Arm

Beach hotel near Shuswap Lake
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly SureStay Plus Hotel By Best Western Salmon Arm also features an indoor pool, a garden, and express check-out. Self parking is free.

This Salmon Arm hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • 3 buildings
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Garden
  • No smoking on site
SureStay Plus Hotel By Best Western Salmon Arm offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Salmon Arm hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at SureStay Plus Hotel By Best Western Salmon Arm.

Property is also known as

Best Western Salmon Arm
Best Western Salmon Arm Inn
Salmon Arm Best Western
Salmon Arm Inn
Surestay Plus By Salmon Arm
Best Western Salmon Arm Inn
SureStay Plus Hotel By Best Western Salmon Arm Hotel
SureStay Plus Hotel By Best Western Salmon Arm Salmon Arm
SureStay Plus Hotel By Best Western Salmon Arm Hotel Salmon Arm

SureStay Plus Hotel By Best Western Salmon Arm Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 369 out of 1000 reviews
Rating 8 - Good. 403 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Donn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant one night stay while travelling. Checkin in staff were friendly and efficient. There are train tracks at the end of the complex with occasional train -didn’t bother us at all. No train whistle.
Stayed 1 night in Sep 2025

4/10 Poor

Nathaniel

Disliked: Cleanliness, property conditions & facilities
Checked into room and the maintenance services must of been repairing the sick as it was all tore apart and tools everywhere
Stayed 1 night in Sep 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Stayed 1 night in Sep 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located a block in off the highway. Shopping near by. Restaurant, pub, and Starbucks right across parking lot.
Stayed 1 night in Sep 2025

8/10 Good

Ralph

Stayed 1 night in Sep 2025

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Sep 2025

4/10 Poor

Maureen

Disliked: Cleanliness, property conditions & facilities

Dirty.

We booked this place because it was part of the Best Western chain. We did not expect to go into very dated rooms. The pictures we saw on hotels.com did not do justice to the room. The room smelled like stale smoke. Even though they probably haven't been smoked in in years. The carpets need to be changed out. The bed was made neat and there wasn't any dirt in it which was good. We checked for bed bugs, nothing there. Complimentary breakfast was basically the same thing everyday.. there was no variety like some other places do but that's not a big deal. But the thing that really got me were the dishes. We pointed it out to the poor lady working and she said that it was the dishwasher filter needed to be cleaned. But even after us pointing this out, we returned the next day and the day after and still found the dishes to be dirty even after coming out of the dishwasher. And it was like management didn't want to do anything about that. I don't blame the server. I don't blame the workers but I really don't want to eat off of plates that has sprayed dirt all over it. And it wasn't just one dish on top. We would pick up piles and it would be reoccurring throughout the stack. The pool didn't look like it had been cleaned properly either. We only did one swim. I couldn't go back. The lounge chairs in the pool area sunk so far down they weren't comfortable at all. I tried to find alternative accommodations within the first night but as this was a weekend we were unable to.
Stayed 3 nights in Sep 2025

8/10 Good

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Robert, Pitt Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Stayed 1 night in Aug 2025

6/10 Okay

pam

Stayed 1 night in Sep 2025

6/10 Okay

Gillian

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, accommodating, great rooms and would retuen to this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Roel

Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No surprises, everything works, pool was nice, could stay open later though......
Stayed 1 night in Aug 2025

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever, the washroom was clogged, bed sheets had stains on it and were not washed properly, beds had hairs on it. Wouldn’t recommend at all
Stayed 1 night in Aug 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the large size of the room and the cleanliness of the entire room.
Stayed 1 night in Aug 2025

4/10 Poor

Jocelyn

Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Nice outdoor seating for happy hour. Walked to dinner close by. Clean and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing, clean, comfortable. However, one of the coffee milk cups was moldy, not sure if it was expired or what could happened.
Stayed 1 night in Aug 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you book a pet friendly room through expedia make sure you call the hotel once it’s booked because apparently the hotel doesn’t get told you booked a pet friendly room. Thanks to Jerry, the amazing night clerk, we were able to get a pet friendly room but it was the last one. So thank you Jerry but word to the wise, call the hotel to confirm your booking criteria.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Motel style place,.....seedy looking....as my daughter said "looks like a drug cartel type sleezy motel in every movie"....classic
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend a stay at this facility
Stayed 1 night in Aug 2025