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Urban Stay Salzburg City

Property class: 3
3-star hotel near Mirabell Palace

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Photo gallery for Urban Stay Salzburg City

Front of property
Room
Room
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Housekeeping

Explore the area

View in a map
Rainerstr. 11, Salzburg, 5020
  • Place, Salzburg Congress Convention Center
    ‪2 min walk‬
  • Place, Mirabell Gardens
    ‪5 min walk‬
  • Place, Mirabell Palace
    ‪6 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪11 min drive‬

Room options

View all photos for Single Room

Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Room

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Room

Double Room

7.0 out of 10
Good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About the area

Salzburg

City center stay.A stay at this City Centre Salzburg hotel places you steps from Salzburg Congress Convention Center and within a 5-minute walk of Mirabell Palace. Mirabell Gardens and Mozarteum University of Salzburg are also within half a mile (1 km).

What's nearby

  • Salzburg Congress Convention Center - 2 min walk - 0.2 km
  • Mirabell Gardens - 5 min walk - 0.4 km
  • Mirabell Palace - 6 min walk - 0.6 km
  • Mozarteum University of Salzburg - 8 min walk - 0.7 km
  • Salzburg Christmas Market - 15 min walk - 1.3 km

Getting around

  • Salzburg Central Station - 7 min walk
  • Freilassing-Hofham S-Bahn - 11 min drive
  • W.A. Mozart Airport (SZG) - 20 min drive

Restaurants

  • ‪Braurestaurant IMLAUER - ‬1 min walk
  • ‪Panorama Restaurant - ‬6 min walk
  • ‪Bellini’s - ‬5 min walk
  • ‪IMLAUER Sky Bar & Restaurant - ‬1 min walk
  • ‪Café Konditorei Fürst - ‬5 min walk

About this property

Urban Stay Salzburg City

3-star hotel near Mirabell Palace
Urban Stay Salzburg City offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Salzburg hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
Urban Stay Salzburg City offers 18 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Salzburg hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite self parking

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 1:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, Diners Club, and cash.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Urban Stay Salzburg City Hotel
Urban Stay Salzburg City Hotel
Urban Stay Salzburg City Salzburg
Urban Stay Salzburg City Hotel Salzburg

Frequently asked questions

How close is Urban Stay Salzburg City to the airport?

Urban Stay Salzburg City is 6 mi (20-min drive) away from the W.A. Mozart Airport (SZG) airport, the closest popular airport to the property.

Does Urban Stay Salzburg City have an airport shuttle?

Airport shuttle services are not available at Urban Stay Salzburg City.

Does Urban Stay Salzburg City offer free breakfast?

Urban Stay Salzburg City does not offer free breakfast.

Is there a casino at Urban Stay Salzburg City?

No, there is no casino at this hotel, but Klessheim Palace Casino (7-min drive) is nearby.

What time is check-in at Urban Stay Salzburg City?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Urban Stay Salzburg City?

Free parking is not available at this hotel. Self parking is available for EUR 15 per day.

Does Urban Stay Salzburg City have a pool?

Urban Stay Salzburg City does not have a pool.

Does Urban Stay Salzburg City have a spa?

There are no spa services available at this hotel.

How close is Urban Stay Salzburg City to downtown Salzburg?

Urban Stay Salzburg City is 0.5 mi away from Salzburg.

Urban Stay Salzburg City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 251 reviews
Rating 8 - Good. 109 out of 251 reviews
Rating 6 - Okay. 44 out of 251 reviews
Rating 4 - Poor. 21 out of 251 reviews
Rating 2 - Terrible. 15 out of 251 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, amenities
Very convenient at a non expensive starting point to visit Salzbourg
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful large comfortable room. Clean and safe. Would stay again, thank you
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay-easy access and room.was comfortable especially the beds and shower. Loved the proximity to Mirabell and place to recharge the Fortress. Nice reception service in the morning!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center and historic areas. Classic room furnishings.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to the train station and to several of the sights. It was easy to walk where we wanted to go. Although the hotel doesn't have dining, there are several excellent restaurants in the area.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and elegant rooms. Very accommodating staff. Happy to have been lent umbrella.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for what you get
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Vary nice
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive and super practical!
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomodations were roomy and comfortable. There is no one at the desk at night. Our room was a 3 floor walk up, but it didn't bother us. The location was great, close to train/metro and old town.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

clean
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Amenities
Fantastic!! Clean !! Convenient!!
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Our room was roomy and just fine. Location was very good. Be aware that there is no elevator. Our room on the 3rd floor was a bit of a jog--70 steps--but good exercise.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four night stay.

Four night stay at Urban Stay. Very close to train station and supermarket. Lots of restaurants nearby. Room is spacious. Bed is big and comfortable. Only thing is shower drain is extremely slow. Had to stop the shower to let water drain otherwise it will overflow the base pan. Within walking distance to everywhere.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for Xmas market & city experience. Can’t fault hotel except for the road noise - & I’m being really picky here! Impressed that could get in room earlier than check in time. Key collection process was painfree. Only staff we met was at checkout & very pleasant.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Front desk was only open limited hours. The room stunk so bad we only stayed one night and transferred to an Arb.
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Very shabby No one on reception at check-in Rude receptionist when we checked out - so arrogant
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average 3* but adequate.

Average. stand up fan was a little battered but worked fine. Key entry worked well. Close to train lines noise noticable.
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
unfortunately was the window of our room towards the main street, which was very loud, even during the night. beside this, we liked the accommodation and would like to go again, if there is the chance to get a room, where the outside noise is not that terrible like this one.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
This was an extremely basic hotel, bed, shower & shelf desk. However, I would recommend it. The staff are excellent. The cleaning staff make a lot of effort. Kettle & iron available at reception. Incredibly well located <10 minutes from train station & Mirabell Park. No air but fan in room. For a hotel on a limited budget this is excellent
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
l am 63 years old they gave me room in the top of the house they have no lift no breakfast no coffee machine not worth the money
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Code for key to door was emailed. No problem getting in. Large, quaint room. We did not reserve parking in advance… not sure how to do that… so parked on street from 7:00 free till 9:00 am. Walking distance to old town with Christmas market stalls on the way.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Ok
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
There was no air conditioning and the building was facing the street so it was quite noisy at night.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Hit-or-miss on room condition (2 stays)

We would give our first one-night stay (room #14) a 4 star for above-average accomodations at the price -- loved it. So we returned a few nights later for a one-night (room 15, next door). Totally different experience -- barely a 2-star for condition, size, comfort etc (felt like a cheap hotel room in an old hotel). So our average rating is 3-star, but it's hit-or-miss, you could get 2 or 4. Location is great though, very accessible to Salzburg attractions by walking, Mirabel Palace/Gardens very close. Near ethnic restaurants with great food selections.
Stayed 1 night in Sep 2022