"Very nice Hotel, great staff, The food was great the location was good we had a great time " More

By a verified traveller on Thu 29 Oct 2015

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Hotel Description

All-inclusive beachfront property connected to a shopping center with 2 outdoor pools

On the beach

Within 3 miles (5 km) of this Las Terrenas property, you'll find Punta Popy Beach and La Iglesia Beach. Beach Garden Plaza and Haitian Caraibes Art Gallery are also within 6 miles (10 km).

All-inclusive

This smoke-free property features a private beach, free water park access, and a full-service spa. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Bring the family and enjoy the children's pool, waterslide, and playground.

Jetted tubs, sofa beds

Boasting jetted bathtubs, the 606 guestrooms also offer WiFi and balconies. Other amenities include sofa beds, 24-hour room service, and flat-screen TVs with satellite channels.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
C$391* Per night/room 20 Sep. - 21 Sep.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Bahia Principe El Portillo - All Inclusive ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Bahia Principe El Portillo - All Inclusive

Everyone (3)
5 out of 5
Nice place to stay. The best massage ever,thank you Scarlet

Posted by , from Chicago on 11 Sep. 2018

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Comment from Hotel Management

11 Sep. 2018 by Sabrina Benschop

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve the quality of service we offer. We hope to welcome you again to the Gran Bahia Principe El Portillo and to thank you in person. Kind regards , Sabrina Benschop Online Reputation Grand Bahia Principe El Portillo

5 out of 5

Nice

Pros: Hotel and staff
Cons: The wifi
Location: Stayed in Hotel
Very nice Hotel, great staff, The food was great the location was good we had a great time

Posted by , from Florida on 29 Oct. 2015

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Comment from Hotel Management

23 Jun. 2016 by Licelot Vicioso

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve the quality of service we offer. Regards!! Bahia Principe Hotels & Resorts, your best hotel in Samana Licelot Vicioso Grand Bahia Principe El Portillo

3 out of 5

The hotel was very nice.

The service was great, the food was better then most all-inclusives however the roof of the main buffet hall came down not even two days into our trip which means the conditions of the hotel weren't maintained very well. We are comfortable with our stay but did get inconvenienced by that and also our room wasn't cleaned one day.

Posted by , from NY on 25 Oct. 2015

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Comment from Hotel Management

30 Jun. 2016 by Licelot Vicioso

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve the quality of service we offer. We hope to welcome you again to the Gran Bahia Principe El Portillo. Bahia Principe Hotels & Resorts, all-inclusive hotels in Samana Licelot Vicioso Grand Bahia Principe El Portillo

1 out of 5

Terrible...

Just came back from spending the weekend there for the wedding of one of my closest friends with a total of 86 guests.  So much went wrong, most importantly they did not try their best to make the wedding as special as it should have been.The Ceremony was on the beach absolutely beautiful. No complaints there. I wrote down a list of things that were wrong with the reception. Here it goes:  - No Air Conditioning in the reception area which was one of the restaurants at the resort . They opened all the windows and we had to fan ourselves the whole time.  A guest asked Georgina (the wedding organizer) about the air conditioning system and was told that it had been broken a few nights before They should have moved the wedding to another room with air conditioning to make it more comfortable for their guest.  -  The waiters were taking their time filling up champagne glasses for the toast. Half of the party had to toast with glasses of water.  - Our table was not ready after we walked in from cocktail hour, chairs and dining sets were missing.  - The menu was all seafood. People had allergies and they were not understanding that. They thought they fixed it by placing steak and seafood on the same plate. No appetizers for meat eating people.  - Everyone ended up going to the buffet and eating . The wedding venue was empty at one point.  - DJ was just playing a CD and walking out.  - Everyone left early because it was uncomfortable. -The list goes on... 

Posted by , from New York on 2 Jul. 2013

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5 out of 5

MOST ENJOYABLE & RELAXING VACATION

We were at the Gran Bahia Principe El Portillo in May of 2013.  We were pleasantly surprised.  Beautiful hotel grounds, amazing beach, excellent food, and the staff were very friendly, pleasant and helpful. We cannot wait to go back.

Posted by , from Orlando, Florida on 20 Jun. 2013

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2 out of 5

Very nice hotel and excellent staff

Pros: Free breakfast, Quiet, excellent staff
Cons: Nothing close, No free Internet, beds uncomfortable, no wash clothes
The people that work here are Excellent! They are always smiling and happy to help out. The restaurant food was excellent. The beach was very nice with lots of chairs and umbrellas. The beds are small and lumpy. You are given 1 towel and no washclothes... strange... There are people constantly trying to sell you something on the beach. Top shelf liquor is extra. I tried to use their internet cafe but was told to leave because I did not pay extra to be in their "club program". The hotel lobby internet is worse than dial up - don't even bother trying to use it...

Posted by , from Michigan, USA on 23 Jan. 2013

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1 out of 5

not for young couples

i wouldn't give this hotel more then 3 stars. the first day that we came to the hotel our safe didn't work and we had to wait 2 hours until some one came to fix the problem ( every time we called they said less then 5 min). our room was so far from the ocean. the night life is dead over there after 11pm they turn off the lights in the lounge. we went twice to the club and we were the only one there. the food in the buffet is the same or similar every night the dessert is the almost the same every night. grand bahia principe is a well known resort but this one gives this chain of resorts bad name

Posted by , from Toronto, ON, Canada on 25 Dec. 2011

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4 out of 5

Amazing for the price

Pros: all inclusive
Definitely go for the Golden Package and try to get one of the buildings close to the beach. They start at 1 (closest to the beach) and go up from there. The higher the number, the farther away from the beach. The place has an outstanding beach and all watersports are included. The buffet is ok, not fantastic but still way worth the price. If you go out to any Restaurants outside the Hotel, they are very reasonably priced and the food is amazing. Hotel still has a very varied menu in the buffet and fruits are fresh as are many other things. If you have a chance, rent a quad and go for a ride outside the property. Las Terrenas is an amazing place. For a romantic dinner, go to a Restaurant called Mi Corazon, I left speechless. Also the Beach Restaurant owned by The Peninsula House Hotel is also a stop you will always remember. Bottom Line, its has a fantastic beach, big rooms, varied Buffet, but if you need gourmet food you'll have to ride for 5 minutes to the plethora of amazing restaurants around town. Definitely a place to see before you die.

Posted by , from Puerto Rico on 24 Oct. 2011

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3 out of 5

nice staff

the hotel is in a nice location, the staff is nice and helpful, the food is not to good, but you cant expect a lot for the price..

Posted by on 7 Feb. 2011

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5 out of 5

Time slowed down

We chose this resort and at the time there were only two photos on the website. We were surprised and delighted by the beauty of the hotel the closeness of the beach the warmth and the attentiveness of the staff. We went in the off season. We would go back in a heartbeat.

Posted by on 10 Sep. 2010

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About the Grand Bahia Principe El Portillo - All Inclusive

Location Las Terrenas, Las Terrenas, Samana 32000

All-inclusive Details

  • Kayaking included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkeling included

Property Features

Grand Bahia Principe El Portillo - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Walk outside to smell the salt air and watch the ocean waves from the property's beach. At Grand Bahia Principe El Portillo - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a poolside bar. WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary water park, an outdoor pool, and a children's pool. You'll have access to the health club at a partner property. Self parking is free. This 3.5-star Las Terrenas property is smoke free.

  • 606 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 8 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Free water park access
  • Number of outdoor pools - 2
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Santo Domingo (SDQ-Las Americas Intl.) (148.4 km / 92.2 mi)
  • Parking: Free self parking

Room Amenities

Grand Bahia Principe El Portillo - All Inclusive offers 606 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with sofa beds and desks. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bidets, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Jetted tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 8 AM to 10:30 AM.

Las Dalias - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Orquidea - This restaurant serves dinner only. Reservations are required.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

El Pescador - This theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Minimum age to access spa is 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No elevators
  • Cash Deposit Required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bahia Principe illo Inclusive
  • Grand Bahia Principe El Portillo All Inclusive Las Terrenas
  • Grand Bahia Principe El Portillo Las Terrenas
  • Grand Bahia Principe El Portillo - All Inclusive Las Terrenas
url importing https://www.travelocity.ca/Samana-Hotels-Grand-Bahia-Principe-El-Portillo---All-Inclusive.h803207-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.