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Best Western Garden Inn

Property class: 2.5
San Antonio hotel in Uptown area

Choose dates to view prices

Photo gallery for Best Western Garden Inn

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub
Fitness facility
Outdoor pool, open 9:00 AM to 11:00 PM, sun loungers
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
11939 I-H 35 N, San Antonio, TX, 78233
  • Place, Methodist Hospital Northeast
    ‪1 min drive‬
  • Place, Morgan's Wonderland
    ‪3 min drive‬
  • Place, North Star Mall
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(48 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(61 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Antonio

Uptown stay.Your stay at this Uptown hotel places you within 3 miles (5 km) of Methodist Hospital Northeast and Morgan's Wonderland. Windcrest Tennis Center and Bowlero Thousand Oaks are also within 6 miles (10 km).

What's nearby

  • Methodist Hospital Northeast - 1 min drive - 1.5 km
  • Morgan's Wonderland - 3 min drive - 4.2 km
  • North Star Mall - 10 min drive - 18.4 km
  • River Walk - 15 min drive - 25.5 km
  • Six Flags Fiesta Texas - 22 min drive - 38.5 km

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬17 min walk
  • ‪Circle K - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪DeeWillie's BBQ - ‬2 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Best Western Garden Inn

San Antonio hotel in Uptown area
Best Western Garden Inn offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Garden Inn. Free self parking is available.

This San Antonio hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

6/10 Okay

Dwayne

Stayed 1 night in Jan 2026

8/10 Good

NIDIA

Stayed 1 night in Jan 2026

6/10 Okay

Robyn

Stayed 4 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Magdalena

Stayed 1 night in Jan 2026

4/10 Poor

Priyojit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast time was 6.30-8.30. considering out of state long driver travellers this little tight window was not enough to grab any food at all. We skipped breakfast
Stayed 1 night in Dec 2025

8/10 Good

Angel

Stayed 1 night in Dec 2025

8/10 Good

Jeff

Stayed 1 night in Dec 2025

10/10 Excellent

Josue, Blue Springs

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Dec 2025

2/10 Terrible

Logan

Business traveller
Disliked: Cleanliness, staff & service, amenities
Never received my deposit back. Lied to about their “better rate” — demanded an early checkin fee when I was already checked in. Dirty rooms. Outdated equipment and linens. Old furniture. Squeaky beds.
Stayed 1 night in Dec 2025

2/10 Terrible

Logan

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, amenities
Never received my deposit back. The rooms are not as advertised. And be aware it’s outside door access. Not interior hall. The owner will find every single thing he can to try to charge you for something. What blew my mind was being checked in already from the prior day. Had rented two rooms. Extended the stay, and was demanded to pay an early check in fee. I was already checked in. In the rooms. Not needing house keeping. Absurd. The attitude that came along with it was astounding. He was mad that I booked through hotels. Said he would give me a better rate. So I tried that. Unbeknownst to me, I was charged 39$ over the original rate that hotels gave. And charged an additional 50$ deposit. That never came back. I was told it would be back in 3-5 days. I waited to review until that timeframe. Well. No return. Bad review. And all the bs laid out so others can be warned. The rooms are also sub par cleaned. Had to clean the bathrooms myself. Towels are hard crusty disasters. Just another establishment squeezing Pennie’s out of people. I’ll be contacting best western corporate for my deposit and to file a complaint
Stayed 1 night in Dec 2025

10/10 Excellent

Olga

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities
Customer service is excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Treasa

Liked: Cleanliness, staff & service, amenities
Service at the hotel was great!! The construction not so much we were blocked from being able to get to the hotel because the roads were blocked. Other than that I will be coming back to the Best Western locati
Stayed 1 night in Nov 2025

10/10 Excellent

Jessi

Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2025

8/10 Good

miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Santanna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Older building but staff is intentional about keeping things clean and stocked. Everyone I interacted with was friendly and professional, including the Manager and breakfast staff. I felt safe, no issues.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

GAY

Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , the room was very clean and the bathroom. At night the construction on hwy was cumbersome to get back to hotel but managed
Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Stayed 1 night in Nov 2025

10/10 Excellent

Freddie

Stayed 5 nights in Nov 2025

10/10 Excellent

Hipolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness!!!
Stayed 1 night in Nov 2025