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Crowne Plaza San Antonio Airport by IHG

3.5 star property
3.5-star hotel near North Star Mall

Choose dates to view prices

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Relax in this inviting living space with a comfortable sofa, coffee table, and a statement wall art.
Relax in a spacious room with a large bed, a separate single bed, a desk, and a flat-screen TV.
Enjoy a variety of baked goods and beverages at this hotel café, where you can grab a bite to eat and relax in a contemporary seating area.
Relax in our spacious lobby with a comfortable seating area, flat-screen TV, and dining space.
Work in style with two desks, computer monitors, and a potted plant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Room service
  • Laundry

Explore the area

View in a map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    ‪3 min drive‬
  • San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • River Walk
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Relax in a spacious room with a large bed, a separate single bed, a desk, and a flat-screen TV.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(81 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.4 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool View

Room amenity

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(44 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Room amenity

Premium Room, 1 King Bed (Top Floor)

7.6 out of 10
Good
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Communications)

Relax in a spacious room with a large bed, a separate single bed, a desk, and a flat-screen TV.

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Communications)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Relax in comfort with a large bed, a sofa, and a desk with a microwave.

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

San Antonio

Uptown stay.Your stay at this Uptown hotel places you within 3 miles (5 km) of CHRISTUS Santa Rosa Hospital - Alamo Heights and North Star Mall. Quarry Golf Club and Alamo Quarry Market are also within 3 miles (5 km).

What's nearby

  • North Star Mall - 3 min drive - 4.5 km
  • Alamo Quarry Market - 3 min drive - 4.9 km
  • San Antonio Zoo and Aquarium - 6 min drive - 9.4 km
  • Morgan's Wonderland - 7 min drive - 10.1 km
  • River Walk - 11 min drive - 15.4 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Whataburger - ‬12 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Bill Miller - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Jim's Restaurant - ‬13 min walk

About this property

Crowne Plaza San Antonio Airport by IHG

3.5-star hotel near North Star Mall
Crowne Plaza San Antonio Airport by IHG offers its guests a health club and a hot tub. There's a restaurant on site. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A library, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star San Antonio hotel is smoke free.

  • 224 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, German, Spanish

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  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 766 out of 1338 reviews
Rating 8 - Good. 256 out of 1338 reviews
Rating 6 - Okay. 136 out of 1338 reviews
Rating 4 - Poor. 79 out of 1338 reviews
Rating 2 - Terrible. 101 out of 1338 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Diona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly!
Stayed 2 nights in Jun 2025

10/10 Excellent

Darela

Travelled with group
Disliked: Staff & service, amenities
Elevators always broken and Ice machines on random floors and don't always work. Staff is nice but manager is not as friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 1 night in May 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Stayed 1 night in May 2025

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

CHRISTOPHER T

Travelled with partner
Liked: Staff & service
I normally do not write reviews, but my husband thought that I should this time. Let me first say that the hotel staff was awesome. Very nice and polite. We were celebrating our anniversary in San Antonio from Florida, so we were excited to visit Texas. I have always had a great experience with the Crowne Plaza, but the price should have been my first clue. Though I was not impressed with the neighborhood or the outside maintenance, the hotel was inviting and pleasant. However, I was not pleased with the cleanliness of the lobby furniture. My biggest disappointment was the size of the beds and the bathroom. Both were EXTREMELY small. Though we dealt with the bed size, the bathroom was terribly small and outdated. My husband is extremely tall, so needless to say - it was not the best situation. For an overnight stay, maybe. A special occasion? Pay the extra money and stay in a Riverwalk Hotel. Sidenote: The hotel will take you 3 miles wherever you want to go. That's great. You also receive free shuttle to and from the airport.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall good experience but not happy the hot tub wasn’t working for the second time i’ve stayed here i. last year!
Stayed 1 night in May 2025

2/10 Terrible

yohntis

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We waited for the shutte 34 minutes for the cust service rep at front desk to say driver is busy. Basically said tough, and he's busy at the hotel, that's 5 minutes away from the airport. Needless to say, we took a Lyft. Shuttle doesnt run until 6AM, so if you have a flight early, forget it. Glasses in resturant dirty. Just turned off, not a good pick, disappointing for a Crowne Plaza. Manager tried to make it right, sadly the tone was already set.
Stayed 1 night in May 2025

8/10 Good

Longina

Stayed 3 nights in Apr 2025

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The check-in process took a long time (10 minutes). Training a new staff member, who didn't know at all what she was doing. Had to run the credit card through twice. Had to fill out redundant paperwork with name, email, phone, vehicle license number, even though I have been an IHG Club member for 10 years. I was not offered a bottle of water. No water in the room. WiFi would not connect, even with the correct passcode entered.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo, Guadalupe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed with no notice, overall a good experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

2/10 Terrible

Jireh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Luigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and quiet, with good staff, services.
Stayed 4 nights in Apr 2025

2/10 Terrible

Mackenzie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It was one of the worst experience I had!, they did not do our room one night so no soap, no shampoo, no clean towels and they did not do the room! Is this a Crowne Plaza Hotel??? Very bad experience!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
uff
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often but this time the bed was very uncomfortable.
Stayed 1 night in Apr 2025