DoubleTree by Hilton San Antonio Downtown

4.0 star property
4-star hotel near River Walk

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Breakfast, lunch, dinner served; American cuisine, pool views
Exterior
Front of property - evening/night
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

View in a map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    ‪7 min walk‬
  • River Walk
    ‪15 min walk‬
  • Alamo
    ‪2 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(41 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San Antonio

Vista Verde South stay.A stay at this Vista Verde South hotel places you within half a mile (1 km) of Market Square and 2 miles (3 km) of River Walk. Alamo and San Antonio River are also within 2 miles (3 km).

What's nearby

  • Market Square - 7 min walk - 0.6 km
  • River Walk - 15 min walk - 1.3 km
  • Alamo - 2 min drive - 2.3 km
  • Henry B. González Convention Center - 2 min drive - 1.9 km
  • Alamodome - 4 min drive - 4.2 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Golden Star Cafe - ‬6 min walk
  • ‪Cafe Don Juan - ‬14 min walk
  • ‪La Margarita - ‬9 min walk
  • ‪Pico de Gallo - ‬6 min walk

About this property

DoubleTree by Hilton San Antonio Downtown

4-star hotel near River Walk
DoubleTree by Hilton San Antonio Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly DoubleTree by Hilton San Antonio Downtown also features a vending machine, a garden, and laundry facilities. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 529 out of 1007 reviews
Rating 8 - Good. 204 out of 1007 reviews
Rating 6 - Okay. 116 out of 1007 reviews
Rating 4 - Poor. 82 out of 1007 reviews
Rating 2 - Terrible. 76 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ABRAHAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Stayed 2 nights in May 2025

10/10 Excellent

Jose, Conroe

Stayed 2 nights in May 2025

10/10 Excellent

Marcela

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service, everyone was super attentive and friendly. Facilities were very clean and organized.
Stayed 2 nights in May 2025

10/10 Excellent

Collin

Stayed 1 night in Apr 2025

10/10 Excellent

Martha, Hidalgo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything looked clean and in order. The front desk clerks were very helpful and courteous. Will definitely book again.
Stayed 1 night in May 2025

10/10 Excellent

Lorena Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Layla

Stayed 2 nights in May 2025

10/10 Excellent

EDWARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Stayed 1 night in May 2025

4/10 Poor

Maya

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Rooms extremely small and so as the beds Elevator takes you could wait at least 10 15 min You can hear other guests from your room Wont book again here
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Amenities
good
Stayed 3 nights in May 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their 5 star welcome and customer service.
Stayed 2 nights in May 2025

2/10 Terrible

Juan

Travelled with family and small children
Liked: Staff & service
The tub in room 216 backs up water really bad leaving myself and my family to essentially take a shower while standing in dirty water that went above my ankles. Even 20 minutes after my shower, the tub still hadn't fully drained. The main light in the restroom was not a typicial bulb, it was a heat lamp giving off enough heat for my 6 foot self to feel as if my head was being burned while getting dressed after my shower. I should have read the description of the beds better, the mattresses are FULL SIZE, and not the typical queens in double bed rooms which did not allow for a comfortable sleep for my wife and I. I ended up sleeping on the floor to give my wife enough space to sleep comfortably. I unfortunately will not be choosing to stay at this location in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay definitely will come back
Stayed 1 night in May 2025

8/10 Good

eric

Stayed 1 night in May 2025

2/10 Terrible

Jose R.

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed at the motel was quoted a certain price on Expedia when arrived there they charge $30 a night for parking. I think it would be nice to know from Expedia or from this location before we book our reservations. Total rip off went from one price and they added a $30 For every night that we were there never doing this again very disappointed and frustrated
Stayed 1 night in May 2025

10/10 Excellent

rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Anna Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was acceptable and loved the shuttle convenience
Stayed 2 nights in Apr 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Front desk Service Shuttle Drivers very Efficient, Room was Very Clean and cool when we arrived! Great Stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Elba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here it's right in the center of town and family...
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimora

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rudy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Clean, nice, comfort and safe!
Stayed 1 night in Apr 2025