The day that we checked in, we were told that the water was going to be shut off the next morning from 9 am to 5 p.m. And we were asked if we still wanted to check in. Since we arrived around 8 p.m., we decided to stay. I was upset because we never received a notification via email or via phone to let us know what was happening. Two days later, we asked for clean towels. We were told we would have to use the same towels the whole week because they had a shortage of towels. No notification of any kind was received about the towels. Again, I was not happy. However, on day 4th of staying there, we were given 3 clean towels for 4 people staying in the room. On day 7th, I talked to the manager and asked him if he could give me a discount for all the inconveniences. He said "No". He gave me a couple of unacceptable excuses as to why he was unable to give me a discount, and proceeded to charge my credit card. I understand that problems happen unexpectedly, but I see no reason why customers are not notified immediately to give them the option to find other hotels in the area. Why do they wait until the customers are there to check in to let them know they are having problem X, and to say "do you still want to check in?"