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 San Antonio •1 Room
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La Quinta Inn by Wyndham San Antonio Lackland

2.5-star property
6511 W Military Dr, San Antonio, TX 1-855-887-0424
3.3 out of 5
See all 19 travelocity Reviews

"I really enjoyed the check in. The lady was so nice and friendly. I came in very late and she had a great smile on her face and the best attitude. Ve ... " More

By a verified traveller on Thu 10 Nov 2022

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Hotel Description

Hotel near Lackland Air Force Base in San Antonio

In San Antonio

You'll find Joint Base San Antonio and Lackland Air Force Base Visitor Center within a 15-minute walk of this San Antonio hotel. Also, Wilford Hall Medical Center is within half a mile (1 km) and Wolff Municipal Stadium is within 3 miles (5 km).

2 outdoor pools

This hotel's 2 outdoor pools and gym are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $71* Per night/room 5 May - 6 May

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking, Corner

Bed Count 2 Full Beds Maximum Occupancy 5 Max

La Quinta Inn by Wyndham San Antonio Lackland ratings based on 19 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for La Quinta Inn by Wyndham San Antonio Lackland

Everyone (10) Family (5)
2 out of 5
Property is old & outdated. The room was not very clean, sheets were dingy. Paint peeling off the wall and door had two different paint colors.

Posted by on 19 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Sophia CSR

Hi Vanhkham,We are sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our maintenance team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

2 out of 5
The general run down condition

Posted by , from Olympia on 15 Aug. 2023

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Comment from Hotel Management

16 Aug. 2023 by Guest Relations Specialist

Dear Trevor, We apologize for any disappointment you've encountered due to the general rundown condition of the property. We understand that the overall condition of the hotel can significantly impact your stay. Your feedback is valuable to us, and we take it seriously. We are continually working to improve and update our facilities to provide a better experience for our guests. If there are specific issues you'd like to address or if there's anything we can do to make your stay more comfortable, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to enhance your stay in the future.

1 out of 5
The Hotel was dirty and the bathroom was very small

Posted by on 25 Jul. 2023

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Comment from Hotel Management

26 Jul. 2023 by Guest Relations Specialist

Dear Aimee, We apologize for the cleanliness issues you encountered during your stay and the inconvenience of the small bathroom. This is not the standard of service we uphold, and we take your comments seriously. We are actively working to address these issues and make improvements to our accommodations. Your feedback is valuable to us, and we hope you'll consider giving us another chance to provide you with a more pleasant and comfortable stay in the future. Thank you for bringing this to our attention.

3 out of 5

Posted by , from Waldorf on 27 May 2023

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Comment from Hotel Management

30 May 2023 by Guest Relations Specialist

Hi, Juan. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Posted by on 30 Jan. 2023

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Comment from Hotel Management

19 Mar. 2023 by Manager

Hello Albert Martinez,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

5 out of 5

Posted by on 22 Dec. 2022

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Comment from Hotel Management

17 Dec. 2023 by Manager

Hello Albert Martinez,We are delighted to hear that you had a wonderful stay at our hotel! We strive to provide exceptional service and a comfortable experience for all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

5 out of 5
I really enjoyed the check in. The lady was so nice and friendly. I came in very late and she had a great smile on her face and the best attitude. Very happy with the reception.

Posted by on 10 Nov. 2022

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Comment from Hotel Management

10 Nov. 2022 by Manager

Hello Kelley,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

3 out of 5
My room had limited electric receptacles. By TV, used. By microwave, used. In bathroom was fine but none by the bed to plug in my phone. The bedside lamp was unplugged and had no receptacle to plug in to. The shower head was at my chest and I'm only 5'9½. The room was nothing like the pictures online. The staff were great and always polite and helpful !

Posted by on 14 Aug. 2022

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Comment from Hotel Management

15 Aug. 2022 by Manager

Hello Jef, Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

5 out of 5

Posted by on 28 Feb. 2022

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Comment from Hotel Management

30 May 2022 by Manager

Hello Albert Martinez, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

3 out of 5
We've stayed at a lot of La Quinta's and this one was one the worst. It needs a lot of updating especially the bathroom shower was horrible. There was water all over the floor when we first walked in for some reason and I am guessing the toilet was leaking. The beds were nice including the area where the beds were located.

Posted by , from Dickinson on 8 Nov. 2021

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Comment from Hotel Management

9 Nov. 2021 by Manager

Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

About the La Quinta Inn by Wyndham San Antonio Lackland

Location 6511 W Military Dr, San Antonio, TX 78227

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 06 to May 27:

  • Swimming pool

Property Features

As a guest of La Quinta Inn by Wyndham San Antonio Lackland, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly La Quinta Inn by Wyndham San Antonio Lackland. Self parking is free. Smoking is allowed in designated areas at this San Antonio hotel.

  • 177 guestrooms or units
  • 2 levels
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

La Quinta Inn by Wyndham San Antonio Lackland offers 177 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:30 AM

Special check-in instructions:

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No rollaway/extra beds available
  • No elevators
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn Hotel San Antonio Lackland
  • Quinta Inn San Antonio Lackland
  • Quinta Inn Lackland
  • Quinta San Antonio Lackland
  • Quinta Lackland
  • La Quinta Lackland
  • Quinta Inn Wyndham San Antonio Lackland
  • Quinta Inn Wyndham Lackland
  • Quinta Wyndham San Antonio Lackland
  • Quinta Wyndham Lackland
  • Hotel La Quinta Inn by Wyndham San Antonio Lackland San Antonio
  • San Antonio La Quinta Inn by Wyndham San Antonio Lackland Hotel
  • Hotel La Quinta Inn by Wyndham San Antonio Lackland
  • La Quinta Inn by Wyndham San Antonio Lackland San Antonio
  • La Quinta Inn San Antonio Lackland
  • La Quinta Inn by Wyndham San Antonio Lackland Hotel
  • La Quinta Inn by Wyndham San Antonio Lackland San Antonio
  • La Quinta Inn by Wyndham San Antonio Lackland Hotel San Antonio

You should know

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.