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"It has a good clean area. Quick highway access.... " More

By a verified traveller on Tue 31 Dec 2019

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Hotel Description

Hotel near Fort Sam Houston in San Antonio

City center stay

Within a 10-minute walk of this San Antonio hotel, you'll find Fort Sam Houston and Joint Base San Antonio. Also, Splashtown is within half a mile (1 km) and AT&T Center is within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a grocery/convenience store, and a lobby fireplace are also offered.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 50 guestrooms also offer free WiFi and flat-screen TVs. Coffee/tea makers, free long-distance calls, and free local calls are also available.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$58* Per night/room 6 Jun. - 7 Jun.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast ratings based on 14 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast

Everyone (9) Family (5)
5 out of 5

Posted by on 3 Jun. 2020

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Comment from Hotel Management

3 Jun. 2020 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2 out of 5
Run down property with elevator that only works on an irregular basis. Staff was rude and not helpful. Plugs are outdated so anything you plug in falls right out. Wouldn’t recommend this property!

Posted by on 3 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Manager

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

4 out of 5
It has a good clean area. Quick highway access....

Posted by on 31 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Manager

Thank you for sharing your experience. We truly appreciate the insight regarding our area and your comments about our access. We hope you'll return to see how we continue to improve our service and hospitality.

4 out of 5

Posted by on 4 Sep. 2019

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Comment from Hotel Management

5 Sep. 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

1 out of 5
I was not able to change my booking to nearest location

Posted by on 2 Sep. 2019

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1 out of 5

Posted by on 29 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2 out of 5

Posted by on 10 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4 out of 5
Excellent value per cost. Clean, very simple basic breakfast (i.e., make your own waffle, breads, juice, microwave eggs & sausages, cereal, one small BB muffins). Towels are very thin, rough, just bring one of your own. Cost savings, cleanliness, security are main selling points.

Posted by on 4 May 2019

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Comment from Hotel Management

5 May 2019 by Manager

Thank you for your valuable opinion regarding our towels and breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.

4 out of 5
Showed a lot of wear and tear on walls, but room was clean and ready

Posted by on 10 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Manager

Thank you for sharing your experience with us. We appreciate the input referring to our room. Your voice is very valuable to us and we hope you will return on your next travels.

5 out of 5
Very friendly Motel . Excellent staff, excellent service

Posted by on 3 Dec. 2018

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Comment from Hotel Management

4 Dec. 2018 by Manager

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

About the Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast

Location 3911 North Pan Am Expressway, San Antonio, TX 78219

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the business-friendly Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast. Self parking is free. This San Antonio hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 2001
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (17.8 km / 11 mi)
  • Train station: San Antonio Station (8.5 km / 5.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 26-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Suites by Wyndham San Antonio North East
  • Microtel Inn Wyndham Hotel San Antonio North East
  • Microtel Inn Wyndham San Antonio North East
  • Microtel Inn Wyndham San Antonio North East Hotel
  • Microtel Inn & Suites San Antonio Northeast Hotel San Antonio
  • Microtel Inn Wyndham San Antonio Downtown Northeast Hotel
  • Microtel Inn Wyndham Hotel
  • Microtel Inn Wyndham San Antonio Downtown Northeast
  • Microtel Inn Wyndham
  • Microtel Inn Suites by Wyndham San Antonio Downtown Northeast

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.