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SureStay Plus by Best Western San Antonio Airport

2.5 star property
Hotel near North Star Mall in San Antonio

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western San Antonio Airport

Restaurant
Egyptian cotton sheets, down comforters, blackout drapes
Lobby
Business centre
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
11355 San Pedro Ave, San Antonio, TX, 78216
  • Place, Alamo Heights Tennis Center
    ‪1 min drive‬
  • Place, Concentra
    ‪2 min drive‬
  • Place, Embassy Miniature Golf
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Desk, Flat Screen Television

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Desk, Flat Screen Television

  • Sleeps 4

King Room

  • Sleeps 3

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includes taxes & fees
Jan 22 - Jan 23, 2026
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About the area

San Antonio

Uptown stay.A stay at this Uptown hotel places you within 3 miles (5 km) of North Star Mall and 6 miles (10 km) of CHRISTUS Santa Rosa Hospital - Alamo Heights. McAllister Park and Alamo Quarry Market are also within 6 miles (10 km).

What's nearby

  • Alamo Heights Tennis Center - 1 min drive - 2.7 km
  • Bowlero San Antonio - 1 min drive - 2.7 km
  • AMF Country Lanes - 1 min drive - 2.7 km
  • Concentra - 2 min drive - 2.3 km
  • Embassy Miniature Golf - 2 min drive - 3.0 km

Getting around

  • San Antonio Station - 13 min drive
  • San Antonio International Airport (SAT) - 5 min drive

Restaurants

  • ‪QuikTrip - ‬20 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Dunkin' - ‬17 min walk
  • ‪Rudys Country Store and Bar-B-Q - ‬11 min walk
  • ‪Nicha’s Comida Mexicana - Churchill - ‬2 min drive

About this property

SureStay Plus by Best Western San Antonio Airport

Hotel near North Star Mall in San Antonio
SureStay Plus by Best Western San Antonio Airport offers its guests an outdoor pool and a health club. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. SureStay Plus by Best Western San Antonio Airport also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 61 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
SureStay Plus by Best Western San Antonio Airport offers 61 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Fitness facility
SureStay Plus Hotel by Best Western San Antonio North
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.5 out of 5, Good, 1,000 reviews
The price is CA $67
CA $79 total
includes taxes & fees
Jan 1 - Jan 2, 2026
SureStay Plus Hotel by Best Western San Antonio North

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges USD 2.50 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of USD 2.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10 AM to 9 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Plus Hotel Best Western San Antonio Airport
SureStay Plus Best Western San Antonio Airport
Super 8 San Antonio Airport
Surestay Plus By Best Antonio
SureStay Plus by Best Western San Antonio Airport Hotel
SureStay Plus Hotel by Best Western San Antonio Airport
SureStay Plus Hotel By Best Western San Antonio North 281 N
SureStay Plus by Best Western San Antonio Airport San Antonio

SureStay Plus by Best Western San Antonio Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 338 out of 1000 reviews
Rating 8 - Good. 189 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 188 out of 1000 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Cynthia

Stayed 1 night in Sep 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy.. no security guard outside in parking lot.. room was very clean n comfortable bed.. excellent ac.. Breakfast was ok
Stayed 1 night in Sep 2025

10/10 Excellent

maritza

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Arturo

Stayed 3 nights in Sep 2025

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Deal

Hotel was great! Spacious room with fridge, microwave, iron, hair dryer, etc.
Stayed 1 night in Sep 2025

8/10 Good

Hailey

Stayed 1 night in Sep 2025

4/10 Poor

Glory

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit dirty. The room smelled like a sweaty locker room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cincelia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 2 nights in Aug 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Miguel

Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My son stayed at the hotel the lady on reception was very rude as I spoke to her on the phone upon check inn, demanded $100 non smoking fee which is returned within 3 working days, it’s now 9 days and still not received the fee
Stayed 1 night in Aug 2025

4/10 Poor

Jeremy

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Check-In Like a King, Sleep Like a Pretzel

Staff was awesome and check-in was smoother than butter on a hot biscuit. Unfortunately, that’s where the magic ended. The room itself… not so magical. The bathroom had some bonus “features” like mold around the tub (not exactly the spa treatment I was hoping for). The whole room carried a mystery smell that I still can’t identify, but I’m 90% sure Febreze would tap out if it tried. And the pillows? I don’t know who decided to swap normal pillows with decorative couch squares, but trying to sleep on those was like trying to nap on a throw pillow at your grandma’s house. Being right next to the airport, I expected jet engines to tuck me in at night, but surprisingly it wasn’t loud at all.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

4/10 Poor

Wencelao

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is so friendly and helpful!!
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

charles

Disliked: Staff & service, amenities, property conditions & facilities
Bed confort was good but the place is outdated and old loud planes fly over and keep you up all night, front fest wasn’t that friendly
Stayed 2 nights in Aug 2025

4/10 Poor

Fabian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

AC system is non functional in the corridor and almost unbearable to be in. The pool is unusable and visually reprehensible. Rooms were dated and the only saving grace was a comfortable bed. The coffee machine was non-functional, the tub and fixtures were horrible.
Stayed 1 night in Aug 2025

6/10 Okay

Jorge Humberto

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Not handicap friendly

This hotel is not handicap friendly. No Elevator and handicap parking is to far away from entrance. did not have any breakfast by 8:30 am it was cold and empty of product
Stayed 1 night in Jul 2025