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Balboa Park Hotel

2.0 star property
Hotel near Port of San Diego in San Diego

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Photo gallery for Balboa Park Hotel

Executive Studio Suite
Front of property
Deluxe Room, 1 Queen Bed
Hair dryer, towels
Elite Studio Suite

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
410 Elm St, San Diego, CA, 92101
  • Port of San Diego
    ‪19 min walk‬
  • San Diego Convention Center
    ‪2 min drive‬
  • San Diego Zoo
    ‪3 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪4 min drive‬

Room options

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

1 bedroom, free WiFi, bed sheets

Luxury Studio Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • Sleeps 4
  • 1 Queen Bunk Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Studio Suite

Elite Studio Suite

Elite Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, 1 Double Bed

Comfort Single Room, 1 Double Bed

Comfort Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Single Bed

Standard Twin Room, 1 Single Bed

Standard Twin Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • Sleeps 4
  • 2 Queen Beds

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About the area

San Diego

Bankers Hill stay.Your stay at this Bankers Hill hotel places you within 2 miles (3 km) of Port of San Diego and Petco Park. USS Midway Museum and San Diego Zoo are also within 2 miles (3 km).

What's nearby

  • Port of San Diego - 19 min walk - 1.6 km
  • Petco Park - 2 min drive - 1.9 km
  • San Diego Convention Center - 2 min drive - 2.3 km
  • Balboa Park - 3 min drive - 3.0 km
  • San Diego Zoo - 3 min drive - 2.7 km

Getting around

  • Civic Center Station - 11 min walk
  • San Diego Santa Fe Depot - 19 min walk
  • San Diego Intl. Airport (SAN) - 11 min drive

Restaurants

  • ‪Extraordinary Desserts - ‬11 min walk
  • ‪Cocina 35 - ‬7 min walk
  • ‪Pappalecco - ‬10 min walk
  • ‪Caparells Restaurant - ‬9 min walk
  • ‪Harumama Noodles and Buns - ‬12 min walk

About this property

Balboa Park Hotel

Hotel near Port of San Diego in San Diego
Balboa Park Hotel offers its guests express check-out. The front desk is open around the clock.

This San Diego hotel is smoke free.

  • 50 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • No smoking on site
Balboa Park Hotel offers 50 accommodations with hair dryers. This San Diego hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Refrigerators and coffee/tea makers are provided. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Occidental
Balboa Park Hotel Hotel
Balboa Park Hotel San Diego
Balboa Park Hotel Hotel San Diego
Hotel Occidental Balboa Park Downtown

Balboa Park Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 180 out of 393 reviews
Rating 8 - Good. 85 out of 393 reviews
Rating 6 - Okay. 59 out of 393 reviews
Rating 4 - Poor. 31 out of 393 reviews
Rating 2 - Terrible. 38 out of 393 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Maria Alondra

Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tara D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

Perfect stay! Contactless check in and out. Super clean, comfy bed, big shower. Very conveniently located, great price!
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria Alondra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Kathriavan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Disorganized Check-In Process Ruined My First Night I arrived at the hotel past 11 PM, only to find that I had not received any check-in instructions for the virtual check-in process. I tried contacting the after-hours support line—no one answered. With no way to access the property, I had to rely on Expedia's chat support, which turned out to be equally unhelpful. I was passed between multiple agents for over an hour, standing outside the hotel late at night, with no resolution. The only "solution" offered was to book a different, significantly more expensive place for the night. Thankfully, I had rented a car and was able to find somewhere else to stay—parking in that area at night is a nightmare. The next day, I came back and was finally able to check in for the rest of my stay. I had to provide proof of my attempts to contact support (call logs, etc.) just to get the first night refunded—something that was initially denied. The rest of the stay was fine, but the first night’s ordeal was completely avoidable and extremely stressful. Having a real support person available after hours would have made a huge difference. Very disappointed in how poorly this was handled.

10/10 Excellent

jennifer

Liked: Amenities
Great experience!
Stayed 2 nights in Apr 2025

8/10 Good

Dakota

Stayed 3 nights in Mar 2025

2/10 Terrible

Bradley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived they didn’t have our room ready or even codes to enter the property. If I had the choice between this hotel again or a motel 6 I’d even take motel 6 over this hotel. The room is smaller than a prison cell. They also expect you to take out your own trash etc. so basically stay in a prison cell sized room where your also the housekeeper and pay for it. It probably sounds hilarious or made up because of what I wrote but it’s the god honest truth. You may literally be better off renting a U-Haul for 20 bucks a day and sleeping in the back of that.
Stayed 3 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair for what you pay

The room was very small. No parking for customers. It was scary to leaymy car on the main street since we saw homeless people around the streets.
Stayed 2 nights in Mar 2025

6/10 Okay

Luis Pablo

Business traveller
Liked: Cleanliness, property conditions & facilities
,
Stayed 3 nights in Mar 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place convenient location. A bit noisy during the night. Parking is not the best. Stag was great and very helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff but checkin is really easy. Room is small but as long as you plan just to use the room to sleep its good. Parking is a little difficult but there are some free options if you get lucky. Its close to a lot of things, i would stay here again
Stayed 2 nights in Mar 2025

4/10 Poor

Peter

For one or two nights it’s a decent place for more than that, pay more and get a real hotel. They don’t clean the room and don’t change the sheets and towels.
Stayed 13 nights in Mar 2025

8/10 Good

Hong Joon

Liked: Amenities, property conditions & facilities
Good location walkable distance to park or downtown but you will see some homeless throughout. Not so great service or clean. Expedia stated that check-in was at 3 PM, but I was only allowed to enter at 4 PM sharp. The first entry code didn’t work, so I had to wait. Some of the towels had makeup stains, and during my five-day stay, there was no cleaning service until checkout. There were no hotel-level services. The bed felt like a bunk bed with a plastic cover, and the sheets weren’t very clean. The paper towels in the attached kitchen were almost used up, but I gave up on asking for a new roll.
Stayed 5 nights in Mar 2025

6/10 Okay

joseph

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
You need to really pay atention to the fact that you need to do a digital check-in before arriving, because if you don't when you arrive you will not be abke to check in. The front desk is only staffed for a limited time and the phone number for after hours doesn't work. If you are expecting a true hotel this is not where you want to be. I would say this is closer to an AirBnB of a room with and ensuite than a hotel based on the fact that there is basically no staff on site. The room is tiny, the bed is okay and if you end up like one of the other people we met in the lobby who locked herself out of her room with her phone in it, you are going to have to wait until 12:30pm to get help. On that note, as long as you know what you are getting into it is a place to sleep at a really low rate for San Diego.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Henry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Medicore

The bed was flat and the person that was cleaning up the room just barged in and the check out time was 10 but my itenerary said 11..so
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown’ SD’s, Gaslamp as noted making all of San Diego’s exciting attractions accessible in the coolest way! And while close to the Highway it’s strikingly quiet!
Stayed 6 nights in Mar 2025

10/10 Excellent

Namir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern at the location and quiet!!
Stayed 9 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this last minute for my weekend in San Diego. Cool historic building with a funky vibe close to Balboa Park. Hotel and room was very clean with modern amenities. Check in was kind of weird as there are no front desk staff on property and the hotel is locked and no one answers the phone so you have to wait for a code to get sent to you to get in the front door and room door. My room was pretty quiet but I could hear a lot of noise coming from rooms by the lobby. My biggest complaint is that there is no assigned parking. It’s all street parking which can be hard to find. Also there are a lot of homeless people littering the streets all around it so as a female traveling solo I stayed in my room after dark. My room was super cold and there were no extra blankets or bedding. Despite not having any staff on premises, I was able to communicate with them via Expedia and they quickly addressed my concerns and had someone bring me a space heater and blanket since there was no thermostat to adjust temperature in the room. Overall it was a decent value but I don’t tho k I’d stay there again due to the parking and unsafe space around the motel.
Stayed 2 nights in Mar 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 6:15 pm. All the signs had a different name. The desk had a sign saying they were closed for the evening. One “employee ” was there but she couldn’t access the reservation/key system. She was surprised that I had not reserved through Air BnB. Since the desk was closed, I asked how I could get back in later in the evening . She said “they’ll send you a code”. After waiting a little while, I asked where their parking lot was. She said we don’t have parking. I walked out angrily and made a reservation at a normal, competent motel. I reserved and paid months in advance for a room in a normal hotel with parking. I deserve a full refund.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yesenia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and aesthetically pleasing. Staff was great. Great location but still need to use some kind of transportation to get to places quicker. There’s some homeless nearby but then again this is downtown area. It’s typical. I would return.
Stayed 1 night in Apr 2024

6/10 Okay

Tony

Travelled with partner
Disliked: Cleanliness, staff & service
The property looks nice from the outside, but there are homeless people on the sidewalk close to the entrance,asking for change and food. They hang around there all night long , shouting and squabbling. Our room was in the front so we heard that all night. Central air was on all the time, had to ask to have it turned down as it was too cold. No maid service, and when I went to find the maids, I was told that because I booked thru air bnb, there was no maid service. I DID NOT BOOK THRU AIR BNB. No one at desk, except the one time when I checked in. Nice room, smallish, we had 2 beds in room, No might table between beds, had too move the chair to act as a night table. A disgusting wad of hair covered the shower drain grate, made the mistake of touching it, YUCK! No one around to complain to, so left without seeing anyone, and no tip for maid. Looked like it could be a charming little boutique hotel, as rooms have been tastefully updated. Location sucks. Not recommended for women alone, and be very cautious at night. Close to freeway so getting around town was easy
Stayed 2 nights in Oct 2024

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Elizabeth

Stayed 2 nights in Sep 2024