4.5 out of 5

"The location was phenomenal. The room furniture was a bit worn out and the building we were in could definitely use renovation, but I would def go bac ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

3-star hotel near Harbor Island

Oceanside stay

A stay at this Point Loma hotel places you steps from Shelter Island and within a 5-minute walk of San Diego Bay. Point Loma Nazarene University and Sunset Cliffs Natural Park are also within 3 miles (5 km).

Marina, dining

A marina, 2 outdoor pools, and 2 outdoor tennis courts are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a restaurant and a bar/lounge for dining and drinks, and also an outdoor pool on site.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 227 guestrooms also offer free WiFi and cable TV. Other amenities include room service, coffee/tea makers, and free local calls.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$208 per night

Suite, Multiple Beds, Patio, Marina View (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Island Palms Hotel & Marina ratings based on 134 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Island Palms Hotel & Marina

Everyone (36) Couples (2) Family (2)
4 out of 5
Limited selections on food, lunch or dinner options. Bar closes early unlike other bars at 2am

Posted by on 25 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by Leidy Prado, Director of Guest Services

Thanks so much for taking the time to share your feedback regarding your recent visit. I'm glad you enjoyed your stay with us in some respects, but I want to apologize for not providing you with an exceptional experience in all areas - that's always our goal. I appreciate your comments regarding our menu and bar hours. I have forward your comments to our restaurant manager, we always consider our guest suggestions. Thank you for staying with us. We hope to welcome you back again.

4 out of 5

Posted by on 11 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Leidy Prado, Director of Guest Services

Thank you for your review. We hope to welcome you back again soon!

5 out of 5
Great location, beautiful views with nice big rooms!

Posted by on 18 May 2019

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Comment from Hotel Management

18 May 2019 by Leidy Prado, Director of Guest Services

Thank you so much for your review. I'm very happy to know you enjoyed your stay with us. We hope to welcome you back again soon!

5 out of 5

Posted by on 14 May 2019

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Comment from Hotel Management

14 May 2019 by Leidy Prado, Director of Guest Services

Thank you for staying with us. We appreciate you being our guest. We look forward to welcome you back again!

5 out of 5
Location is great - just a few minutes from the airport right on the Port of San Diego. The room was great - bed and pillows very comfortable - fantastic shower. We had a couple of drinks in the bar and enjoyed that as well. Will definitely stay again when in San Diego - if the price is right!

Posted by on 1 May 2019

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Comment from Hotel Management

3 May 2019 by Leidy Prado, Director of Guest Services

Thanks so much for taking the time to share your feedback regarding your recent visit. I'm very glad you enjoyed your stay with us. Please let me know if there is anything at all we can do to help make your next trip here even better. We hope to welcome you back again soon! Thank you again for your time and response. I hope you have a wonderful weekend.

5 out of 5
The view of the marina and the landscaping was beautiful. The hotel was nice and quiet with no traffic noise. The beds were comfortable and the tv was good.

Posted by on 22 Mar. 2019

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Comment from Hotel Management

22 Mar. 2019 by Leidy Prado, Director of Guest Services

Thanks so much for taking the time to share your feedback regarding your recent visit. I'm thrilled you enjoyed your stay with us so much and enjoyed our views. Thank you again for your time and response. Have a wonderful rest of your week and we hope to welcome you back again soon!

5 out of 5

Posted by on 17 Feb. 2019

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Comment from Hotel Management

9 Apr. 2019 by Leidy Prado, Director of Guest Services

Thank you for staying with us. We appreciate you being our guest.

4 out of 5

Posted by on 12 Feb. 2019

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Comment from Hotel Management

9 Apr. 2019 by Leidy Prado, Director of Guest Services

Thank you for staying with us. We appreciate you being our guest.

4 out of 5
Nice Marina view rooms on Shelter Island. I have stayed here several times over the years and always enjoy my stay. The parking is a bit limited which can be a problem sometimes. Staff is friendly and helpful!

Posted by on 29 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Stephanie M.

Thank you so much for being our loyal guest and for sharing your review! We are pleased to know you truly enjoy your time with us each and every visit. We are proud to know our team always takes very good care of you and we look forward to welcoming you back on a future stay. Sincerely, Stephanie Moreno Front Desk Supervisor

5 out of 5
Wonderful! The most comfortable bed I have slept in forever!

Posted by on 24 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Leidy Prado, Director of Guest Services

Good Morning, Thanks so much for taking the time to share your feedback regarding your recent visit. I'm thrilled you enjoyed your stay with us and were happy with our beds. We look forward to your return!

About the Best Western Plus Island Palms Hotel & Marina

Location 2051 Shelter Island Dr, San Diego, CA 92106

Property Features

Best Western Plus Island Palms Hotel & Marina offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, limo/town car service, and a meeting room. A spa tub, a fitness center, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Island Palms Hotel & Marina. Parking is available for a fee. This 3-star San Diego hotel is smoke free.

  • 227 guestrooms or units
  • 3 levels
  • 12 buildings
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (5.7 km / 3.6 mi)
  • Train station: San Diego-Old Town Transit Center (6.5 km / 4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Island Palms Hotel & Marina offers 227 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

Blue Wave Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 20.00 for adults, USD 3.00 and USD 6.00 for children (approximately)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Island Palms Hotel San Diego
  • Best Western Plus Island Palms Hotel
  • Best Western Plus Island Palms San Diego
  • Best Western Plus Island Palms
  • Best Western Plus Island Palms Hotel Marina
  • Best Western Island Palms

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.