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4.5 out of 5

"The location was phenomenal. The room furniture was a bit worn out and the building we were in could definitely use renovation, but I would def go bac ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

3-star hotel near Harbor Island

Oceanside stay

A stay at this Point Loma hotel places you steps from Shelter Island and within a 5-minute walk of San Diego Bay. Point Loma Nazarene University and Sunset Cliffs Natural Park are also within 3 miles (5 km).

Marina, dining

A marina, 2 outdoor pools, and 2 outdoor tennis courts are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a restaurant and a bar/lounge for dining and drinks, and also a fitness center on site.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 227 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$137* Per night/room 20 Jan. - 21 Jan.

Suite, Multiple Beds, Patio, Marina View (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Island Palms Hotel & Marina ratings based on 141 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Island Palms Hotel & Marina

Everyone (39) Couples (3) Family (5)
5 out of 5
The location was excellent, with really nice views of the marina and the city. The staff was friendly and courteous. The restaurant was really nice and we had Christmas dinner there. It was off the beaten path on Shelter Island, but still in the thick of things. I will definitely stay there again.

Posted by on 30 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Director of Guest Services

Thank you for the excellent review of the Best Western Plus Island Palms Hotel & Marina. We are pleased to know how much you enjoyed courteous service and the Christmas dinner at our on-site restaurant. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Leidy Prado, Director of Guest Services

4 out of 5
Extremely clean, relaxing atmosphere. not to quiet in the mornings, you can here footsteps running above floors and staff talking outside in the hallways

Posted by on 29 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Director of Guest Services

Thank you for reviewing your stay at Best Western Plus Island Palms Hotel & Marina. We are happy your overall experience was pleasant. However, we are sorry for the noise issues which kept it from being perfect. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Leidy Prado, Director of Guest Services

5 out of 5

Posted by on 26 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by Director of Guest Services

Thank you for letting us know your visit to the Best Western Plus Island Palms Hotel & Marina was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Leidy Prado, Director of Guest Services

4 out of 5

Posted by on 22 Nov. 2019

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Comment from Hotel Management

22 Nov. 2019 by Anonymous

Thank you for your terrific rating of the Best Western Plus Island Palms Hotel & Marina. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Leidy Prado, c

5 out of 5
Conveniently located, amazing views, clean rooms, helpful staff

Posted by on 7 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Natasha Landing,Front Desk Supervisor

Thank you for being our guest. I'm glad you enjoyed the room, view and thank you for the compliments to the staff. We look forward to welcoming you back soon.

5 out of 5
I loved the location, room size, and staff. The view is great, the pools are nice, and the restaurant is pretty good but pricey.

Posted by on 21 Aug. 2019

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Comment from Hotel Management

24 Aug. 2019 by Natasha Landing, Front Desk Supervisor

Thank you for being our guest. I'm glad you enjoyed your stay with us. We hope to welcome you back soon.

5 out of 5

Posted by on 25 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Natasha Landing, Front Desk Supervisor

Thank you for being our guest. We look forward to welcoming you back in the near future.

4 out of 5
Limited selections on food, lunch or dinner options. Bar closes early unlike other bars at 2am

Posted by on 25 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by Leidy Prado, Director of Guest Services

Thanks so much for taking the time to share your feedback regarding your recent visit. I'm glad you enjoyed your stay with us in some respects, but I want to apologize for not providing you with an exceptional experience in all areas - that's always our goal. I appreciate your comments regarding our menu and bar hours. I have forward your comments to our restaurant manager, we always consider our guest suggestions. Thank you for staying with us. We hope to welcome you back again.

4 out of 5

Posted by on 11 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Leidy Prado, Director of Guest Services

Thank you for your review. We hope to welcome you back again soon!

5 out of 5
Great location, beautiful views with nice big rooms!

Posted by on 18 May 2019

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Comment from Hotel Management

18 May 2019 by Leidy Prado, Director of Guest Services

Thank you so much for your review. I'm very happy to know you enjoyed your stay with us. We hope to welcome you back again soon!

About the Best Western Plus Island Palms Hotel & Marina

Location 2051 Shelter Island Dr, San Diego, CA 92106

Property Features

Best Western Plus Island Palms Hotel & Marina offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Island Palms Hotel & Marina. Parking is available for a fee. This 3-star San Diego hotel is smoke free.

  • 227 guestrooms or units
  • 3 levels
  • 12 buildings
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (5.5 km / 3.4 mi)
  • Train station: San Diego-Old Town Transit Center (6.5 km / 4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Island Palms Hotel & Marina offers 227 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

Blue Wave Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 20.00 for adults, USD 3.00 and USD 6.00 for children (approximately)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Island
  • Best Western Island Hotel
  • Best Western Island Palms
  • Best Western Island Palms Hotel
  • Best Western Plus Island Palms
  • Best Western Plus Island Palms Hotel
  • Best Western Plus Island Palms Hotel San Diego
  • Best Western Plus Palms
  • Island Palms
  • Island Palms Hotel
  • Best Western Plus Island Palms Hotel And Marina
  • Best Western San Diego
  • Best Western Plus Island Palms San Diego
  • San Diego Best Western
  • Best Western Plus Island Palms Hotel Marina
  • Best Plus Palms & Marina Diego
  • Best Western Plus Island Palms Hotel & Marina Hotel
  • Best Western Plus Island Palms Hotel & Marina San Diego
  • Best Western Plus Island Palms Hotel & Marina Hotel San Diego

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.