"Area was nice, abide by COVID rules to keep customers safe. There was a pool, no hot tub but had basketball and volleyball area. Breakfast provided ... " More
Sorrento Valley stay
Your stay at this Sorrento Valley hotel places you within 6 miles (10 km) of Westfield UTC and Torrey Pines State Natural Reserve. University of California, San Diego and Scripps Memorial Hospital La Jolla are also within 6 miles (10 km).
Free breakfast
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.
5 Dec. 2023 by Sonesta ES Suites Sorrento Mesa Team
Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. Thank you for your stay.
23 Feb. 2022 by Donald
C.L. I'm so sorry you had to write a poor review instead of giving us the opportunity to correct any issues, we have a full team here with the tools they need to address guest concerns. My staff and myself interacted with you and every time we tried to be polite and professional you would just snap back at us and walk off, you were very unapproachable and most of these issues were never brought to our attention until now. The hotel is not doing any construction nor did any other guests complain of jack hammering, especially at 6am when the local law is 7am. At check-out you were very frustrated and having a difficult time understanding my explanation of how “extended hotels” don’t do housekeeping on daily basis, but it seemed you didn’t like my answer, so I did indeed recommend our Sonesta full-service hotels for your next stay. At the end of our chat, you become rude and unfortunately, I had to ask you to leave the property. I wish we could have worked the issues out together to avoid this negative review, but I am confident my staff went above and beyond for you and our reviews show our true hospitality. Be well and safe travels.
14 Feb. 2022 by Donald
Thanks for the kind review Karen, hope to see you back again!
25 Oct. 2021 by Jaymes
Thank you Zaynal for taking the time and giving us 5/5 stars. We apologize for the inconvenience you experienced with our Grab & Go breakfast. We appreciate your patience with us as we develop our Food & Beverage program through this pandemic to better serve our guests. We hope that next time we can provide you with a better stay. Be well & safe travels,
17 Aug. 2021 by Donald O.
Thanks for joining us! Seems we fell short this trip and for that I truly apologize. We would love to have you back again so we can show you the true Sonesta Sorrento Mesa! safe travels and be well.
Sonesta ES Suites San Diego - Sorrento Mesa offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites San Diego - Sorrento Mesa. For a fee, parking is available. This 3-star San Diego hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Long-term parking (surcharge) , Self parking (surcharge)
Sonesta ES Suites San Diego - Sorrento Mesa offers 131 accommodations with DVD players and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Guests are served free buffet breakfast daily.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.