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Grand Bay Hotel San Francisco

4.0 star property
4-star hotel near San Mateo County Event Center

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Photo gallery for Grand Bay Hotel San Francisco

Exterior
Creator video
Interior
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.2 out of 10
Very good

Popular amenities

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223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Place, San Mateo County Event Center
    ‪5 min drive‬
  • Place, Filoli
    ‪16 min drive‬
  • Place, Stanford University
    ‪17 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking, Bay View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Smoking, Bay View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Smoking, Bay View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds, Smoking, Bay View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

Redwood City

Redwood Shores stay.Your stay at this Redwood Shores hotel places you within 6 miles (10 km) of San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. San Francisco Bay is within 6 miles (10 km) and Facebook Campus is within 9 miles (15 km).

What's nearby

  • Hiller Aviation Museum - 18 min walk - 1.5 km
  • San Mateo County Event Center - 5 min drive - 6.0 km
  • Kaiser Permanente Redwood City Medical Center - 5 min drive - 7.1 km
  • Filoli - 16 min drive - 14.3 km
  • Stanford University - 17 min drive - 15.6 km

Getting around

  • Belmont Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 15 min drive

Restaurants

  • ‪Local Kitchens - ‬13 min walk
  • ‪Redwood Shores Branch Library - ‬17 min walk
  • ‪Hobee's - ‬15 min walk
  • ‪Mistral Restaurant and Bar - ‬15 min walk
  • ‪Taqueria El Metate - ‬3 min drive

About this property

Grand Bay Hotel San Francisco

4-star hotel near San Mateo County Event Center
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

  • 1 building
  • 421 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ivana

Stayed 3 nights in Jul 2025

10/10 Excellent

Magnoulia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our time there. The hotel room was clean and comfortable beds. Nice pool with lobby
Stayed 3 nights in Jun 2025

10/10 Excellent

Fadlullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Disha

Stayed 5 nights in Jun 2025

6/10 Okay

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

travis

Stayed 4 nights in Jul 2025

2/10 Terrible

Maria Del Carmen, Greenacres

Disliked: Amenities, property conditions & facilities
La verdad que en las fotografías se miraba que las habitaciones estaban muy cómodas, pero son demasiado pequeñas, y el baño estaba sucio, sobre todo el but tup
Stayed 4 nights in Jul 2025

2/10 Terrible

Julio L

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at this property and was extremely disappointed to discover unexpected charges that were never mentioned during the reservation process through expedia. Like $30.00 per day for the parking!! and the other fees that were not mentioned. I made my booking in good faith based on the information provided, only to find additional fees added at check-in/checkout that were neither disclosed nor justified. Transparency is a basic expectation when booking any accommodation. There was no mention of these fees in the confirmation email, the reservation platform, or the front desk until I was already locked into the stay. This feels misleading and unprofessional. Guests should be informed of all costs upfront — not surprised with added charges after the fact. Until this issue is addressed and pricing is made more transparent, I cannot recommend this property and will be taking my business elsewhere in the future.
Stayed 3 nights in Jul 2025

6/10 Okay

Kamla

Liked: Cleanliness
Disliked: Staff & service
The carpet is old as
Stayed 4 nights in Jul 2025

8/10 Good

Maeresa Ann

the hotel was beautiful, it’s pretty clean
Stayed 4 nights in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a corporate park however there are not a lot of options in the immediate area to stay somewhere with a walkable downtown which makes this property attractive since it is in a good location but not up against 101 like many of the hotels. On a weekend the area is dead so it's very quiet other than the small airport and at times single engine propeller planes take off over the hotel every 90 seconds (we noticed this but the pool in particular. The staff was adequate but not friendly per se and the place is nice. The e-bike rentals, while expensive, are convenient is you want to go to San Mateo where there is more of a downtown and streetside dining options. I don't think it says in Expedia that parking is $30/night, but it is.
Stayed 5 nights in Jun 2025

6/10 Okay

Kiana

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Juliana

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
They charge you for fees that they never tell you about. Staff is so rude and the room mostly the bathroom are not what they look like. It doesn’t have ventilation and it’s old.
Stayed 3 nights in Jun 2025

6/10 Okay

jose

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant and bar works service ever not friendlys bartenders ignoring me all night
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Pallavi

Stayed 2 nights in Jun 2025

10/10 Excellent

Jun

Stayed 3 nights in Jun 2025

6/10 Okay

PAULA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, amenities
Just enjoyed another fine stay at this hotel. Rooms are nice and roomy, would like comfier pillows, but a great hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice place and the view is awesome on the water side of the building. The city views are not bad either
Stayed 2 nights in Jun 2025

10/10 Excellent

Yang

Stayed 4 nights in Mar 2025

8/10 Good

Huma

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was ok but bed was very uncomfortable. Mattress was in bad condition and gave us backache.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full-Service Hotel Close to SFO

The Grand Bay Hotel offers spacious rooms with comfortable chairs for reading or watching TV and ample desks for working. I particularly appreciated the restaurant, which offered a variety of dinner options so I didn't have to venture out. The service was good, the staff friendly. The hotel is close to SFO, convenient for catching a flight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Stayed 1 night in Jun 2025