HI San Francisco Downtown Hostel

2.0 star property
Hostel near Moscone Convention Center in San Francisco

Choose dates to view prices

Photo gallery for HI San Francisco Downtown Hostel

Lounge
Fridge, microwave
Reception
Lounge
Private Queen Room Ensuite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
312 Mason Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Place, Oracle Park
    ‪2 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Private Queen Room Ensuite

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Private Economy Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Private Twin Room Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

Bed in All-Gender 6-Bed Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

Bed in Men's 4-bed Dormitory

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

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About the area

San Francisco

Union Square stay.Within a 15-minute walk of this Union Square hostel, you'll find Union Square and Moscone Convention Center. Oracle Park and Pier 39 are also within 2 miles (3 km).

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • Moscone Convention Center - 13 min walk - 1.1 km
  • Oracle Park - 2 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.5 km
  • Pier 39 - 4 min drive - 3.3 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Hinodeya - ‬2 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Cafe Mason - ‬1 min walk
  • ‪Bartlett Hall - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

Hostel near Moscone Convention Center in San Francisco
As a guest of HI San Francisco Downtown Hostel, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. HI San Francisco Downtown Hostel also features coffee/tea in a common area, laundry facilities, and an ATM.

This San Francisco hostel is smoke free.

  • 99 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
HI San Francisco Downtown Hostel offers 99 accommodations with hair dryers and portable fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 10 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

HI San Francisco Downtown Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 352 reviews
Rating 8 - Good. 81 out of 352 reviews
Rating 6 - Okay. 20 out of 352 reviews
Rating 4 - Poor. 7 out of 352 reviews
Rating 2 - Terrible. 12 out of 352 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Parmida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property , extremely unprofessional. I made a reservation , chose the wrong date and wanted to change it to a new one . I contacted Expedia , Expedia called them multiple times and they never picked up the phone . They charged my credit card right away instead . Expedia then tried to contact them on my behalf and get a refund . Manager refused to . I wonder what type of ridiculous and unprofessional that person is . Avoid this property , it was less than $40 but seems like they don’t care and don’t offer customer service at all. Again , go somewhere else . This is a very dishonest hostel . Thank you.
Stayed 1 night in Jul 2025

6/10 Okay

Patrick lancelin

Disliked: Room comfort

Good deal , good location, nice people.

Stayed 2 nights in May 2025

10/10 Excellent

Hamza

Great place! Great people!
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 8 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jeanne

Stayed 1 night in Jun 2025

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good, reliable place to stay! It's walkable to Chinatown and Fisherman's Wharf.
Stayed 3 nights in Jun 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Huy, Portland

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Whitney

Liked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's the nicest hostel I've ever stayed in. The exterior was under renovation as well as the elevator during our stay, but I wouldn't hold that against them. It was perfectly fine accommodations for a few nights.
Stayed 3 nights in May 2025

10/10 Excellent

Xinyi

Stayed 1 night in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

miguel

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Staff & service
This was my first solo experience ever. I booked a trip to visit
Stayed 4 nights in May 2025

10/10 Excellent

LIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Stayed 3 nights in Feb 2025

8/10 Good

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025