South San Mateo stay.Your stay at this South San Mateo inn places you within 2 miles (3 km) of San Mateo County Event Center and Hillsdale Shopping Center. Casanova Park and Lakeshore Park Beach are also within 2 miles (3 km).
San Mateo County Event Center - 14 min walk - 1.2 km
Hillsdale Shopping Center - 15 min walk - 1.3 km
San Francisco Bay - 4 min drive - 5.8 km
Coyote Point Park - 5 min drive - 6.4 km
Stanford University - 19 min drive - 18.4 km
Getting around
Hillsdale Station - 12 min walk
San Carlos, CA (SQL) - 6 min drive
Restaurants
Pinstripes - 18 min walk
Blue Bottle Coffee - 13 min walk
The Cheesecake Factory - 14 min walk
Burger King - 2 min drive
Mendocino Farms - 8 min walk
About this property
Hillsdale Inn
3-star inn in South San Mateo
Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Hillsdale Inn. Self parking is free.
Smoking is allowed in designated areas at this 3-star San Mateo inn.
50 guestrooms or units
2 levels
Continental breakfast (free)
Coffee in lobby
Front desk (limited hours)
Staff is multilingual
Outdoor picnic space
Newspapers in lobby (free)
ATM
Smoking in designated areas
Hillsdale Inn offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
40-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.
Languages
English, Spanish
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Free continental breakfast available daily 7:30 AM to 11:00 AM
Coffee and tea in common areas
Things to do
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchairs on site
Room amenities
Entertainment
40-inch flat-screen TV with cable channels
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Access via exterior corridors
Desk
Heating
Phone
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception desk hours are: Friday-Saturday from 7 AM - 11 PM; on Sunday from 8 AM - 8 PM; on Monday through Thursday from 7 AM - 10 PM. If arriving outside of regular check-in hours please contact the hotel directly.
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Property is also known as
Hillsdale Inn
Hillsdale Inn San Mateo
Hillsdale Inn Inn
Hillsdale Inn San Mateo
Hillsdale Inn Inn San Mateo
Hillsdale Inn Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 85 out of 935 reviews
10 - Excellent
85
Rating 8 - Good. 153 out of 935 reviews
8 - Good
153
Rating 6 - Okay. 187 out of 935 reviews
6 - Okay
187
Rating 4 - Poor. 197 out of 935 reviews
4 - Poor
197
Rating 2 - Terrible. 313 out of 935 reviews
2 - Terrible
313
5.4/10
Cleanliness
6.0/10
Staff & service
5.8/10
Amenities
4.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Travelled with family
Jul 10, 2021
Disliked: Cleanliness
Disappointed? A little
We we not even sure we had gotten the right room. The beds were not queen size like in the reservation. 1 made a terrible amount of noise when you moved around on it. The cleanliness was questionable. The pool had very limited hours but looked clean. Overall a NO frills place.
A very nice hotel for the price.
I would book again every time. It was quiet. Clean linen. I got a nice sized room with balcony, there was a nice pool and a bench complete with bhuda statue. Hotel owner was very helpful with booking and checkin times and went the extra mile helping with my late check in. Very nice well kept hotel. I encountered not a single issue or anything seedy. A genuinely nice budget hotel that i hope stays around, even with a change in ownership. Would have loved to see the sports bar up and running. :)
nothing that i would say i liked
the property was discosting with squocky bed and cocroches in the room and no wakeup call or front desk after 8 pm till 10 am
no breakfast and no AC
stuff eas stolen from my car in the parking lot but they told me thair are not responsible
the shower was dirty
bathrooms ware not sanitysed
bed was making squicky noises and was super unconfirtible
staff ware rude and unprofessional
the roof looked like it had a leak at some point but nobody cared to fix it
no dining or room service was provided
Verified traveller
Stayed 3 nights in Jun 2021
2/10 Terrible
Verified traveller
Travelled with family
Jun 25, 2021
Disliked: Cleanliness, staff & service
Wow, these guys are something else. If I could give negative
stars I would! Service and attitude was so bad it turned comical!
Almost straight out of a bad sitcom! We were about 130 miles from the
location when some lady named Stephanie called and said if we don't
get there by 8pm our hotel room would expire and we wouldn't get our
money back. First off, there was nowhere on the expedia website that
stated this under the hotel description. If we knew we would have made
sure to get there sooner. This Steph lady was rude and unnecessarily
combative. We decided to stop and stay somewhere else that night but
arrived at the hotel the next day. Once there we found out Stephanie
wasn't even the manager as she had lied she was. I also purchased
breakfast with the room and get this...yall ready? She said there's a
coffee maker in your room and here's a packet of oatmeal! Lord I can't
make this up! We stayed the second night because we were too tired to
find another hotel but please please please stay away from this place!
I don't even know how it's still in business! I have to now request a
refund from my credit card company. I don't understand how this type of fraud businesses verified by expedia and offering to people.
Their Wi-Fi signal didn't reach the room, it was only available around the front desk area.
Tried to call the front desk from the room several times and they never pick up.
No AC in the room.
I've been staying here for almost a year and it's perfect for my needs. Let me make this clear for the price don't expect too much out of this place. Beds are comfortable and house keeping is done daily but there's no a/c. They do provide a plug in fan & heater. Everything works its just an old place you still get a regular standard key to open room. Room comes with tv microwave mini fridge and a coffee maker. Rooms are pretty standard and convenient but if you're looking for something modern and up to date, luxury this is definitely not your choice!
Jesus
Stayed 2 nights in Dec 2020
2/10 Terrible
Verified traveller
Business traveller
Dec 18, 2020
I never see the Hillsdale Inn don’t have air conditioning and heater
They used small heater and regular air
Not phone call in office
Not good for stay
The room was clean ,old and no internet during the 3 days that I stayed there.
Good location nice people at the reception.
Travler
Stayed 2 nights in Oct 2020
6/10 Okay
Kim
Oct 9, 2020
Liked: Cleanliness, room comfort
Kim
Stayed 3 nights in Oct 2020
6/10 Okay
Matthew
Business traveller, Travelled with group
Oct 3, 2020
Liked: Cleanliness
Matthew
Stayed 6 nights in Sep 2020
10/10 Excellent
Ignacio
Business traveller
Oct 3, 2020
Liked: Cleanliness, staff & service, room comfort
Best front desk employee’s we’ve come acrossso far
Mia & Krista both front desk are amazing! They will accommodate anyway they can. Always with a smile! Place it’s self is older but for the price it’s just what ya need! Fridge & microwave in your room as well with no extra charge nor do you pay for parking or WiFi!