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Kimpton Hotel Enso by IHG

4.0 star property
4-star hotel near California Pacific Medical Center: Pacific Campus

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Photo gallery for Kimpton Hotel Enso by IHG

Dinner served, Thai cuisine
Exterior
Terrace/patio
Room, 1 King Bed, Balcony, Corner | View from room
Room, 1 King Bed, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
1800 Sutter St, San Francisco, CA, 94115
  • Place, The Fillmore
    ‪5 min walk‬
  • Place, UCSF Medical Center at Mount Zion
    ‪7 min walk‬
  • Place, Kaiser Permanente Medical Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | View from room

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | View from room

Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room (Essential)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Patio (Mobility)

Courtyard view

Room, 1 King Bed, Accessible, Patio (Mobility)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Corner (Mobility)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner | View from room

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa)

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

Western Addition stay.Within a 10-minute walk of this Western Addition hotel, you'll find California Pacific Medical Center: Pacific Campus and The Fillmore. UCSF Medical Center at Mount Zion and The Regency Ballroom are also within half a mile (1 km).

What's nearby

  • California Pacific Medical Center: Pacific Campus - 5 min walk - 0.5 km
  • The Fillmore - 5 min walk - 0.5 km
  • UCSF Medical Center at Mount Zion - 7 min walk - 0.6 km
  • The Regency Ballroom - 11 min walk - 1.0 km
  • Kaiser Permanente Medical Center - 11 min walk - 1.0 km

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 13 min walk
  • San Francisco Intl. Airport (SFO) - 32 min drive

Restaurants

  • ‪Maruwu Seicha 丸宇製茶 - ‬3 min walk
  • ‪Hinodeya Ramen Bar - ‬3 min walk
  • ‪Benihana - ‬3 min walk
  • ‪Izumi Kaiten Sushi - ‬3 min walk
  • ‪Nari - ‬3 min walk

About this property

Kimpton Hotel Enso by IHG

4-star hotel near California Pacific Medical Center: Pacific Campus
Kimpton Hotel Enso by IHG offers its guests a fitness center and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have WiFi for a fee.

A terrace, a vending machine, and coffee/tea in a common area are also featured at Kimpton Hotel Enso by IHG. Parking is available for a fee. A complete renovation of Kimpton Hotel Enso by IHG was completed in October 2022.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • Built in 1975
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Kimpton Hotel Enso by IHG offers 131 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 55.86 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 0.52 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per night (rates may vary)
  • Covered self parking fee: USD 55.86 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Kimpton Hotel Enso by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What stood out for me at this hotel was the accessibility and friendliness of the staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Room was nice, staff took good care of us and had great dinner recommendations. Charger in garage so we could recharge our car.
Stayed 1 night in Dec 2025

6/10 Okay

catherine

Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

8/10 Good

Christina

The front des
Stayed 3 nights in Oct 2025

10/10 Excellent

Caroline

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatly exceeded my expectations. Very clean and comfortable, and probably the quietest hotel I’ve stayed in in SF.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luca

Stayed 3 nights in Nov 2025

8/10 Good

Andrew

Stayed 1 night in Nov 2025

2/10 Terrible

Kate

Liked: Cleanliness
Disliked: Staff & service
Too few agents on the desk, so did a digital check in and my key didn't work so I hand to stand in line to get a key.
Stayed 1 night in Nov 2025

6/10 Okay

Valerie

Liked: Cleanliness, staff & service
Clean room, but our door was not able to shut all the way. The top of the door was bent. So it felt a little uncomfortable and unsafe.
Stayed 1 night in Nov 2025

8/10 Good

patricia

Nice large, comfortable room. But the hotel lacked
Stayed 4 nights in Nov 2025

10/10 Excellent

justin

Stayed 1 night in Nov 2025

6/10 Okay

Tiffany

Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the heart of Japantown you can get almost anywhere in San Francisco with a short bus ride. The hotel was quiet and comfortable, super friendly staff. We will definitely be staying here again for our future visits.
Stayed 2 nights in Nov 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities
Spacious room
Stayed 5 nights in Nov 2025

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities
Rooms are updated and clean. Nice coffee bar in the morning and happy hour in the afternoons. Centrally located in a nice area.
Stayed 3 nights in Nov 2025

10/10 Excellent

Declan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean in nice location
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a quick trip with my husband and loved the location and how close it is to Japantown eateries. The hotel is beautiful and nicely appointed. The lobby has plenty of seating if you’d like to hang out and in the morning have coffee and tea. Our room was spacious, clean, and very modern. We had a soaking tub in our bathroom which was a nice touch. We were able to walk to dinner and our concert at The Fillmore easily. The hotel has parking onsite for an additional charge which made it easy to get in/out. The hotel staff were pleasant and helpful. I’m happy with our choice to stay here and will happily return.
View from our hotel room. Right across the street from Japantown eateries.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Mihaela, Milan

Stayed 3 nights in Oct 2025

8/10 Good

Marvellee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and nice staff, convenient restaurant on site, great location for Fillmore and Japantown. Room was a little noisy from housekeeping staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alasdair, Stamford

Stayed 1 night in Sep 2025

10/10 Excellent

Imelda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and highly recommended!

The A/C worked great and kept temperature. The room was very clean and welcoming with a cute view of the nearby plaza breezeway to Japantown. This would be a great place to stay when they have festivals!
Stayed 1 night in Sep 2025