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"Terrible customer service. Wont go back again. I had to wait outside in a cold/windy sf winter weather before he finally put his phone down to takecar ... " More

By a verified traveller on Sun 14 Feb 2021

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Hotel Description

Hotel near Moscone Convention Center in San Francisco

Fillmore District stay

Your stay at this Fillmore District hotel places you within 3 miles (5 km) of Lombard Street and Moscone Convention Center. Presidio of San Francisco and Oracle Park are also within 3 miles (5 km).

Round-the-clock service

This hotel features an area shuttle, self parking, and free WiFi in public areas. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Rodeway Inn Civic Center ratings based on 6 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Rodeway Inn Civic Center

Everyone (1) Family (2)
3 out of 5
Terrible customer service. Wont go back again. I had to wait outside in a cold/windy sf winter weather before he finally put his phone down to takecare of my reservation...there is more but to make a long story short. Avoid this place.

Posted by on 14 Feb. 2021

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Comment from Hotel Management

16 Feb. 2021 by General Manager

The issues you raise are important to us. Please accept our apologies for any issues during check-in. This is not a typical experience, and we'll speak with the person concerned. We hope your next trip is more enjoyable.

4 out of 5
Great location to stay and go around sf city by foot or use all last mile transport.

Posted by , from Danville,ca on 14 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by General Manager

Our location is one of the many benefits of staying with us and we are delighted ours was pleasing for you! We hope you got a chance to check out some of our lovely amenities and we trust your room was great as well. Thank you for sharing your review and we look forward to seeing you again here at Rodeway Inn Civic Center San Francisco!

1 out of 5

Horrible Stay at the Roach Hotel

Carpets were dirty and stained, tons of noise from unruly tenants. We'll never stay there again! Thought this was a 3 star Hotel?

Posted by on 30 Sep. 2015

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4 out of 5

cheap place for a quick overnight in the city

Our room was clean and comfortable. Sure the building is older and the furnishing was an older style but everything was clean, neat and comfortable. Granted the neighborhood was not the best and parking is open to the street, but for the money this is a good place to stay.

Posted by on 28 May 2011

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1 out of 5

Never again

The pictures of this hotel are NOT even close to what I actually experienced, I will never stay a this hotel again

Posted by on 6 Apr. 2010

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2 out of 5

Rodeway Inn Civic Center

There seemed to be a lot of outside noise late into the night. At 5:00 AM it sounded as though a large garbage can/dumpster was being moved from one side of the stairwell to the other, passing right across all of the rooms on that floor. I would only give them a 2 star rating.

Posted by on 28 Oct. 2009

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About the Rodeway Inn Civic Center

Location 860 Eddy St, San Francisco, CA 94109

Property Features

Rodeway Inn Civic Center offers its guests tour/ticket assistance and an elevator. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this San Francisco hotel.

  • 34 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Francisco Station (2.9 km / 1.8 mi)
  • Metro station: Market St & Van Ness Ave Stop (0.9 km / 0.6 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Rodeway Inn Civic Center offers 34 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No cribs (infant beds) available
  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 15
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rodeway Inn Civic Center
  • Rodeway Inn Hotel Civic Center
  • Rodeway Inn Downtown Hotel San Francisco
  • Rodeway Inn San Francisco
  • San Francisco Rodeway Inn
  • Rodeway Inn Civic Center Hotel
  • Rodeway Inn Civic Hotel San Francisco
  • Rodeway Inn Civic Center Hotel
  • Rodeway Inn Civic Center San Francisco
  • Rodeway Inn Civic Center Hotel San Francisco

You should know

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.