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City Express by Marriott San Jose Costa Rica

3.0 star property
3-star hotel near Costa Rica Convention Center

Choose dates to view prices

Photo gallery for City Express by Marriott San Jose Costa Rica

32-inch flat-screen TV with cable channels, TV
Garden
Down comforters, in-room safe, desk, iron/ironing board
Lobby
Room, 1 Queen Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Place, Plaza Real Cariari
    ‪2 min walk‬
  • Place, Cariari Bowling Center
    ‪5 min walk‬
  • Place, Costa Rica Convention Center
    ‪13 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds

Down comforters, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

8.8 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Twin Bed

Room, 1 Single Bed

Room, 1 Twin Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

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Lobby

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About the area

Ulloa

Ciudad Cariari stay.With a stay at this Ciudad Cariari hotel, you'll be within 2 miles (3 km) of Costa Rica Convention Center and 6 miles (10 km) of City Mall. Also within 9 miles (15 km) are Museum of Costa Rican Art and Spirogyra Butterfly Garden.

What's nearby

  • Plaza Real Cariari - 2 min walk - 0.2 km
  • Casino Fiesta Heredia - 3 min walk - 0.3 km
  • Cariari Bowling Center - 5 min walk - 0.4 km
  • Cariari Golf Course - 9 min walk - 0.8 km
  • Costa Rica Convention Center - 13 min walk - 1.1 km

Getting around

  • San Antonio de Belen Station - 8 min drive
  • Juan Santamaria Intl. Airport (SJO) - 11 min drive

Restaurants

  • ‪Deck Cafe - ‬3 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪El Novillo Alegre - ‬3 min drive
  • ‪Taco Bell - ‬2 min walk
  • ‪Splash Bar - ‬16 min walk

About this property

City Express by Marriott San Jose Costa Rica

3-star hotel near Costa Rica Convention Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A shuttle from the hotel to the airport is free (available on request). A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly City Express by Marriott San Jose Costa Rica. Self parking is free.

This 3-star Ulloa hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2012
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ulloa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 6:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1008 reviews
Rating 8 - Good. 299 out of 1008 reviews
Rating 6 - Okay. 110 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful! I love that breakfast is included.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well taking care, the amazing part is the staff, very nice and super helpful, I had the chance to deal with Jennifer who was very helpful, lost luggage and overall perfect.
Stayed 1 night in Oct 2025

8/10 Good

Jolanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's new, the personal are very professional and friendly. The directions from the expediaapp where wrong so we had to drive like 30 minutes back, and i personaly think if you advertise with airportshuttle included, it should be included at any time, ( you shouldnot have to go seach within the advertising if it is really true) not just bussinesshours, I booked the hotel for the shuttle and ended up paying quite a lot for transportation. It felt a bit misleading.
Stayed 1 night in Oct 2025

8/10 Good

Sabrina

Liked: Cleanliness
Arrived late and staff seemed tired and unhappy, checked me in and not a hello, how are you?? Nothing…..same in the morning, no fildance as to where breakfast was and no staff to be found anywhere Room was great! Hot water, clean and very comfortable
View from the room was nice for a hotel in the city
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

6/10 Okay

Jose A

Liked: Cleanliness, staff & service
Good parking, good breakfast but very bad coffee
Stayed 1 night in Oct 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast, good price, and close to the airport .
Stayed 1 night in Oct 2025

10/10 Excellent

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A solid choice

All round great hotel as a very reasonable price. Though it doesn't have the same charm as a local hotel, I would stay again because it's clean and well-run.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. Checking in and out was very easy and the consierge spoke excellent English.
Stayed 1 night in Sep 2025

10/10 Excellent

Karri

Liked: Cleanliness, staff & service, property conditions & facilities
I Thank you for the transportation to and from the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Travelled with partner
Clean room and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to shopping and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option close to the Airport. Shuttle service begins at 6:00 AM every 1 hour
Stayed 1 night in Aug 2025

10/10 Excellent

Ganesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ganesh

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Location was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and very organized! In Spanish we say the three B’s Bueno, Bonito y Barato!
Stayed 1 night in Aug 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful
Stayed 1 night in Aug 2025

10/10 Excellent

Mario, San Jose

Liked: Amenities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities
Overall it's good value for the money. The hotel claims to be four star but that's ridiculous. It's more two or three star. The rooms are fine but very basic. The full breakfast is outstanding.
Stayed 3 nights in Aug 2025

4/10 Poor

Christi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There are better options

We emailed asking for an airport pickup. Admittedly, when I didn’t hear back I should have called but I didn’t. I called on arrival in San Jose. The lady who answered the phone checked the email and said she saw my email request but it was too late so we would need to pay $25 for a shuttle. A taxi was $20. The lady was unapologetic and quite rude she was at the front desk when we arrived. There was a man there as well and he was much nicer. The room was dirty, with a lot of hair and other stuff under the beds. The beds were not completely. It is far from the airport. I would not recommend staying here. There are better options closer to the airport. Marriott should be ashamed to have their name on this property. One positive thing was the lady at the front desk at checkout- she was very kind and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and the staff was friendly.
Stayed 1 night in Jul 2025