Towneplace Suites By Marriott San Jose Downtown

2.0 star property
Hotel near SAP Center at San Jose in San Jose

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Photo gallery for Towneplace Suites By Marriott San Jose Downtown

Lobby
Rooftop terrace
Lobby
Exterior
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
495 West San Carlos Street, San Jose, CA, 95110
  • SAP Center at San Jose
    ‪11 min walk‬
  • San Jose McEnery Convention Center
    ‪11 min walk‬
  • CSU San Jose State University
    ‪2 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

Suite, 2 Bedrooms (Mobility Accessible with Tub)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (Hearing Accessible)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Jose

Downtown San Jose stay.Within a 15-minute walk of this Downtown San Jose hotel, you'll find SAP Center at San Jose and San Jose McEnery Convention Center. Santa Clara University and Santana Row Shopping Center are also within 3 miles (5 km).

What's nearby

  • Adobe Corporate Headquarters - 8 min walk - 0.7 km
  • SAP Center at San Jose - 11 min walk - 1.0 km
  • San Jose McEnery Convention Center - 11 min walk - 1.0 km
  • San Jose Civic Auditorium - 13 min walk - 1.1 km
  • CSU San Jose State University - 2 min drive - 1.5 km

Getting around

  • Childrens Discovery Museum Station - 6 min walk
  • San Jose Diridon Station - 9 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 9 min drive

Restaurants

  • ‪The Placery - ‬9 min walk
  • ‪Grace Deli & Cafe - ‬9 min walk
  • ‪Mixed Drinks 112 - ‬12 min walk
  • ‪Templates - ‬9 min walk
  • ‪Con Sabor A Mexico - ‬1 min walk

About this property

Towneplace Suites By Marriott San Jose Downtown

Hotel near SAP Center at San Jose in San Jose
Free breakfast is available daily. WiFi is free in public spaces. Towneplace Suites By Marriott San Jose Downtown also features multilingual staff, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This San Jose hotel is smoke free.

  • 176 guestrooms or units
  • 8 levels
  • Built in 2024
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
Towneplace Suites By Marriott San Jose Downtown offers 176 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 30 per day)

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (27 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Towneplace Suites By Marriott San Jose Downtown Hotel
Towneplace Suites By Marriott San Jose Downtown San Jose
Towneplace Suites By Marriott San Jose Downtown Hotel San Jose

Towneplace Suites By Marriott San Jose Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 121 out of 142 reviews
Rating 8 - Good. 15 out of 142 reviews
Rating 6 - Okay. 3 out of 142 reviews
Rating 4 - Poor. 1 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Good breakfast variety and nice workout facility. We weren’t sure about the surroundings so we decided to drive to a restaurant. When driving, the downtown area seems safe and quiet. The only negative, and it small, would be that the AC unit blows on you while you are sleeping.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Extremely clean with a great workout facility and a great breakfast. It was very quiet also staying here.
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ -- The property is a new facility. Everything is cleaned thoroughly and the staff is amazing. It is very quiet and I felt safe. The breakfast was good and the bedding was comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully made
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Vince

Stayed 7 nights in May 2025

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
New, but somewhat remote remote hotel in a sketchy neighborhood. Worked for me, it's accessible from downtown and a bus stop is nearby. But if you're fragile... What I liked: 1. New building, great amenities 2. Decent breakfast included (I was surprised) 3. Friendly staff What I disliked: 1. My room was cleaned only once during 5 night stay and still some trash was left untouched. 2. Stains on the new carpet
Stayed 2 nights in May 2025

10/10 Excellent

REZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kalen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Liana, SAN JOSE

Stayed 1 night in May 2025

10/10 Excellent

SONIA, San Jose

Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sachet

Stayed 3 nights in May 2025

10/10 Excellent

Carmen

Stayed 2 nights in May 2025

10/10 Excellent

Razziel

Stayed 1 night in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2025

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay parking spaces ran out in the parking garage due to a concert going on, apparently people were parking when they hadn't paid. Me and a lot of other guests had to double park in the garage. The staff were cool about it to their credit but how does this happen?
Stayed 1 night in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is awesome, new and super clean! Very nice staff and great lobby and facilities. Downtown San Jose is a dump it’s not the hotels fault. The parking lot is really safe and secure, I’d definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Behnam, Los Angeles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for what me and my wife needed. We stayed here for over a week and it was great. Very clean. Having a kitchen and full-size fridge in the room was also great. This hotel is high-tech, free breakfast was great and good and had a good variety. EV charging was greatly appreciated. Staff were great and accommodating.
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Hotel was beautiful and very clean. Would recommend and definitely coming back! Only downfall is no pool and you have to pay for parking!!
Stayed 1 night in May 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still has that new car smell

The hotel is BRAND NEW as of April 2025 and is just gorgeous. Room is well appointed and the breakfast was great. About a 10-15 minute walk from the Diridon train station which was very convenient. Not a lot nearby in walking distance, but aside from that it's really nice
Stayed 2 nights in Apr 2025

8/10 Good

José

Stayed 1 night in Jun 2025