Urban Green Hotel & Suites

4.0 star property
4-star hotel near Sabana Park

Choose dates to view prices

Photo gallery for Urban Green Hotel & Suites

Front of property
Exterior
Junior Suite, Ensuite
Reception
Deluxe Suite, Ensuite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Morazan Park
    ‪2 min walk‬
  • National Theater
    ‪3 min walk‬
  • Central Park
    ‪3 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬

Room options

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(33 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 110 sq m
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Superior Double Room, Ensuite

9.0 out of 10
Wonderful
(14 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 70 sq m
  • Sleeps 2
  • 2 Queen Beds and 1 Twin Sofa Bed

Junior Suite, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

San José

City center stay.With a stay at this Carmen hotel, you'll be steps from Plaza de la Cultura and Pre-Colombian Gold Museum. Morazan Park and National Theater are also within half a mile (1 km).

What's nearby

  • Morazan Park - 2 min walk - 0.2 km
  • National Theater - 3 min walk - 0.3 km
  • Central Park - 3 min walk - 0.3 km
  • National Museum of Costa Rica - 8 min walk - 0.7 km
  • Sabana Park - 3 min drive - 2.5 km

Getting around

  • San Jose Procuradiria Museum Station - 12 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪El Fogoncito - ‬2 min walk
  • ‪Alma de Café - ‬3 min walk
  • ‪Cultura5 - ‬2 min walk
  • ‪Café La Mancha - ‬1 min walk

About this property

Urban Green Hotel & Suites

4-star hotel near Sabana Park
Urban Green Hotel & Suites offers its guests a steam room and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.

This 4-star San José hotel is smoke free.

  • 100 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • High chair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Green Hotel & Suites

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Urban Green Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 201 out of 414 reviews
Rating 8 - Good. 113 out of 414 reviews
Rating 6 - Okay. 53 out of 414 reviews
Rating 4 - Poor. 21 out of 414 reviews
Rating 2 - Terrible. 26 out of 414 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Stayed 1 night in Mar 2025

8/10 Good

Bridie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy city stay

Very well located hotel downtown. Huge rooms and comfortable beds. Nicely designed suite. Low ceilings i know but husband is 6ft and not bothered. Extremely friendly helpful staff and generous breakfast included
Stayed 2 nights in Mar 2025

10/10 Excellent

Edgar

Stayed 1 night in Feb 2025

10/10 Excellent

Yeison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es genial céntrico y la atención de lo mejor 5 estrellas
Stayed 1 night in Feb 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was the worst, with very few choices-and the few choices were the same for 5 days. Breakfast is such an important meal, they must do better!
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen B, DeMotte

Stayed 2 nights in Feb 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Ok.

Comfortable bed. Nice view. Great staff. Old, dated, low ceilings, soggy eggs. Not “green” at all.
Stayed 1 night in Feb 2025

10/10 Excellent

deion

Stayed 7 nights in Feb 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's a nice hotel and I liked my suite, the staff are great and the breakfast was good. But the room wasn't cleaned properly and I had allergy problems all night, so didn't sleep well, and the next day was a long travel day.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Sari, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walkable access to sites and tours of downtown San Jose. Front desk staff was exceptionally helpful. Breakfast was delicious and breakfast staff friendly. Hotel room well appointed and nice layout with central common areas.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Good stance, good ambience.
Stayed 1 night in Feb 2025

10/10 Excellent

deion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Gary, Weston-super-Mare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The outside and general area is not very inviting but once inside everyone was friendly and helpful. Everything was clean and tidy and the room (415) was spacious with all that was promised. The only issue with the room was the movement activated entrance hall light which illuminated every time the bathroom was visited. Annoying in the middle of the night. The hotel is well located for the historic area and most key sites were within walking distance. The breakfast was very nice and quite Costa Rican although the choice was not large. Fine for a few days stay. I would recommend this hotel for a short downtown stay.
Stayed 3 nights in Feb 2025

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

maimin

Travelled with family
Liked: Amenities
Very good central location , easy access to center ave, national theater , gold museum and cathedral etc, central market is 5 blocks away . Breakfast is simple but sufficient. Very spacious suite and with big wash room and living room . The bed comforter can be improved, so thick and so heavy, hard to maneuver
Stayed 2 nights in Feb 2025

10/10 Excellent

Judith M

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. The breakfast was very good, and so convenient having it in the hotel. Central location providing walking distance access to many San Jose highlights. The room was a bit dark, as a few of the lights weren’t working. We notified the front desk, so hopefully will be much improved for the next guests. There was a great sitting area outside our rooms for the group to gather and discuss plans etc. Very much appreciated!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tarsem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Laurie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good place to stay if you want to explore the Center of San Jose! Staff was very friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, hence the 5star ratings I gave,front desk staff very friendly, the room was huge, breakfast was great, parking onsite, only fits so many cars, we got lucky, only thing was the area… We only spent one night, and checked in at night, but driving to hotel the area did not look good, the next morning we got up early to drive to the half marathon and my husband was running and it was well pretty shady, so I was glad we didn’t venture out the night before but if you only need a place for one night or in and out of town, the place was great, they even had a steam room, which I definitely used
Stayed 1 night in Nov 2024

6/10 Okay

Keri

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024