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Urban Green Hotel & Suites

4.0 star property
4-star hotel near Sabana Park

Choose dates to view prices

Photo gallery for Urban Green Hotel & Suites

Reception
42-inch flat-screen TV with cable channels, TV
Front of property
Minibar, in-room safe, laptop workspace, soundproofing
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, National Theater
    ‪3 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(35 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite

Junior Suite, Ensuite

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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About the area

San José

City center stay.With a stay at this Carmen hotel, you'll be steps from Plaza de la Cultura and Pre-Colombian Gold Museum. Morazan Park and National Theater are also within half a mile (1 km).

What's nearby

  • Morazan Park - 2 min walk - 0.2 km
  • National Theater - 3 min walk - 0.3 km
  • Central Park - 3 min walk - 0.3 km
  • National Park - 7 min walk - 0.6 km
  • Mercado Central - 7 min walk - 0.6 km

Getting around

  • San Jose Procuradiria Museum Station - 12 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Cultura5 - ‬2 min walk
  • ‪Café La Mancha - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪La Vasconia - ‬2 min walk

About this property

Urban Green Hotel & Suites

4-star hotel near Sabana Park
Urban Green Hotel & Suites offers its guests a steam room and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.

This 4-star San José hotel is smoke free.

  • 100 guestrooms or units
  • Full breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.

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Balmoral Hotel San José CR, Historic District
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  • Parking included
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The price is CA $151
CA $170 total
includes taxes & fees
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Property amenities

Family friendly

  • High chair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Green Hotel & Suites

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Urban Green Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 243 out of 478 reviews
Rating 8 - Good. 125 out of 478 reviews
Rating 6 - Okay. 59 out of 478 reviews
Rating 4 - Poor. 24 out of 478 reviews
Rating 2 - Terrible. 27 out of 478 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joaquin, San Juan

Stayed 1 night in Sep 2025

10/10 Excellent

joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cercano a todo
Stayed 1 night in Sep 2025

6/10 Okay

Miriam

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Property needs maintenance, breakfast was OK.
Stayed 4 nights in Sep 2025

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s situated in the old part of the city and area is a bit dirty.
Stayed 1 night in Sep 2025

8/10 Good

Scott, Princeton

Stayed 1 night in May 2025

10/10 Excellent

Scott, Princeton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property if you want to be in the downtown area. Close to everything. The internet didn’t work well in room 512. But the staff is actively working to upgrade the internet for that room. I enjoyed the spacious room and the breakfast was very good….with friendly workers.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sheila

Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Maspeth

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! I will be back
Stayed 4 nights in Jul 2025

4/10 Poor

Alex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property had a moldy smell. AC was loud. Felt unclean the entire time I was there
Stayed 1 night in Jul 2025

10/10 Excellent

Scott, Princeton

Stayed 2 nights in Jul 2025

10/10 Excellent

Leticia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico
Stayed 1 night in Jul 2025

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bonito
Stayed 1 night in Jul 2025

10/10 Excellent

RANDALL, Lake Mary

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient location. One minute walk to Plaza Culture. Comfortable room. Friendly staff, wish I had gotten the males name to give him a kudos to his boss. Bilingual staff. Good breakfast with friendliest staff. Gym only had small amount of equipment but used Smart Fit nearby for $13 USD each day pass. Beautiful common areas that look very nice. Comfy bed and cold air conditioning.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Radames

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in excellent condition. The service and breakfast were good.
Stayed 5 nights in Jun 2025

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Stayed 1 night in Jun 2025

4/10 Poor

MEIR, FLUSHING

Business traveller
Disliked: Cleanliness, amenities
A. Elevator scary shaking B very very poor breakfast C corridor carpet stinking. D. Don’t go outside of hotel after 9 pm scary E. Pillows smell and hard
Stayed 1 night in Jun 2025

2/10 Terrible

tim

Business traveller
Disliked: Staff & service, property conditions & facilities
Awful experience. Room had no windows. Breakfast lamentable. Never agson
Stayed 1 night in Jun 2025

10/10 Excellent

Mathew

Travelled with partner
Nice spacious room for the price with good staff service and great food as well.
Stayed 1 night in May 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable
Stayed 4 nights in May 2025

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el hotel, súper amplia habitación y muy buena atención
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting architecture, the ceiling height is not very high, if you are 2.5 metres tall you may have problems. Other than this, everything is awesome.
Stayed 1 night in May 2025

6/10 Okay

George

Stayed 2 nights in May 2025

10/10 Excellent

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect, the stuff are so supportive, the parking in that area is amazing
Stayed 1 night in May 2025