4.8 out of 5

"Excellent experience and excellent staff/ service. " More

By a verified traveller on Thu 07 Jun 2018

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Hotel Description

5-star beachfront hotel near Condado Beach

On the beach

You'll be within half a mile (1 km) of Condado Beach and 2 miles (3 km) of Puerto Rico Convention Center with a stay at this San Juan hotel. Escambron Beach and Pan American Pier are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 restaurants, and 4 outdoor pools are all featured at this luxury hotel. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Families will appreciate the children's pool, complimentary bicycles, and supervised childcare.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 316 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. 24-hour room service, premium bedding, and free local calls are also available.

Room, 1 Queen Bed (Heritage)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$318* Per night/room 18 Sep. - 19 Sep.

Suite, 1 Bedroom, Oceanfront (Commodore)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, City View (Commodore)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Heritage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Ocean View (Biltmore)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, City View (Commodore)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Condado Vanderbilt Hotel ratings based on 68 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Condado Vanderbilt Hotel

Everyone (48) Couples (8) Family (12)
5 out of 5
Amazing! Most professional, friendly, welcoming and informative staff. Beautiful location, incredible amenities and it didn’t break the bank. Can’t wait to come for a longer stay!

Posted by on 22 Aug. 2019

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5 out of 5

Posted by on 6 Aug. 2019

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4 out of 5
Resort was in a perfect location, although no decent beach nearby. The Condado area has tons of restaurants, bars, and casinos within walking distance. This hotel was in the middle. The problem is the resort is very expensive and doesn't have self-parking. Moreover, their A/C unit is extraordinarily loud when the blower turns off. Shower floor tile grout was stained, too. The employees, other than one, was very accommodating and pleasant to talk with. One lady at the counter seemed "bothered" that we had issues. Also, the toilet clogged twice to the point where maintenance needed to snake it. Based on the before-and-after, it was clogged before we even used it for the first time. Breakfast is WAY overpriced. Skip it and go anywhere else for that. For the price of the room, you should get that included. While the employees were extremely nice and the facility itself is in a great location and just looks good, I would say it's more of a 4 to 4.5-star resort at best. Regardless, the "best" they were able to offer for my troubles was a whopping $50 credit. What a joke! They should've knocked off my paid parking for all 7 days. Also, they need to offer self-parking. I don't need valet for $30/day!

Posted by , from Nashville on 5 Aug. 2019

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5 out of 5
It was the best experience I have had at a 5 star hotel. I will be back.

Posted by on 5 Aug. 2019

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4 out of 5

Posted by on 28 Jul. 2019

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5 out of 5
Hotel was amazing, however be prepared to pay an additional daily taxes for your stay.

Posted by on 28 Jul. 2019

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5 out of 5
The history of the certain room, cleaned room twice a day, exceptional service

Posted by on 27 Jul. 2019

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5 out of 5

Posted by on 27 Jul. 2019

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5 out of 5
Recently stayed at the Condado Vandebilt, from the moment we valet the car to the moment we left our stay was spectacular.The valet attendants were courteous and helpful. Front desk guest services extremely professional, and the complimentary glass of champagne was very appreciated. The king size room with view of ocean was breathtaking. Throughout our stay we loved how we were addressed by our name. The hotel is celebrating its 100 yr anniversary and has gone through a recent renovation. Every inch is impeccable, and we were very impressed with all the staff. We used the fitness center, the equipment was top notch. We had lunch and drinks by the pool, outstanding. A very special thank you to Angel Rivas who went above and beyond with his kindness, patience, and suggestions on additional sights not to be missed. Milagros Carambot was also lovely, kind and detail oriented. On our next travels we shall be booking with their other properties. In our opinion the Condado Vanderbilt is magnificent, a certified Luxury Hotel.

Posted by on 12 Jul. 2019

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5 out of 5
I will definitely be staying here on my next trip and will recommend to anyone that asks.

Posted by on 12 Jul. 2019

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About the Condado Vanderbilt Hotel

Location 1055 Ashford Avenue, San Juan, 00907

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Condado Vanderbilt Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a spa tub. Parking is available for a fee. A complete renovation of Condado Vanderbilt Hotel was completed in December 2014. Smoking is allowed in designated areas at this 5-star San Juan hotel.

  • 316 guestrooms or units
  • 12 levels
  • 3 buildings
  • 3 dining venues
  • 4 bars or lounges
  • Built in 1919
  • Bar by the pool
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: San Juan (SJU-Luis Munoz Marin Intl.) (9.4 km / 5.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Condado Vanderbilt Hotel offers 316 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

1919 Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Ola Ocean Front Bistro - This beachfront bistro specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Patron Tacos & Tequila - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Steam room in spa
  • Body treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 18 percent of room rate

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access
  • Faxes
  • In-room safe
  • In-room coffee
  • In-room bottled water

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD $25 and USD $35 per person (approximately)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Condado Vanderbilt Hotel San Juan
  • Condado Vanderbilt Hotel
  • Condado Vanderbilt San Juan
  • Condado Vanderbilt

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.