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 San Luis Obispo •1 Room
 San Luis Obispo • 1 Room
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Embassy Suites by Hilton San Luis Obispo

3.5-star property
333 Madonna Road, San Luis Obispo, CA 1-855-887-0424
4.1 out of 5
Very good!
See all 31 travelocity Reviews

"Mikayla was fantastic at handling so many of us who were checking in at the same time in later evening hours. She was gracious and accommodating. Than ... " More

By a verified traveller on Sat 10 Feb 2024

Points Of Interest

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Hotel Description

Hotel near Madonna Plaza Shopping Center in San Luis Obispo

City center stay

At this San Luis Obispo hotel, you'll be within half a mile (1 km) of Madonna Plaza Shopping Center and 3 miles (5 km) of Fremont Theater. Also, Mission San Luis Obispo de Tolosa is within 3 miles (5 km) and California Polytechnic State University, San Luis Obispo is within 6 miles (10 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the express check-out and WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $187* Per night/room 5 May - 6 May

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Grand Suite, 1 King Bed, Accessible (Mobility & Hearing - Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton San Luis Obispo ratings based on 31 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton San Luis Obispo

Everyone (15) Couples (4) Family (13)
4 out of 5

Posted by , from Spokane valley on 24 Mar. 2024

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Comment from Hotel Management

14 Apr. 2024 by Manager

Hello STEPHEN,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon for another memorable experience!

4 out of 5
Mikayla was fantastic at handling so many of us who were checking in at the same time in later evening hours. She was gracious and accommodating. Thank you, Mikayla.

Posted by on 10 Feb. 2024

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Comment from Hotel Management

27 Mar. 2024 by Manager

Hello Stephanie,We are pleased to hear that Mikayla provided excellent service during your check-in process. Our team values your feedback and we will make sure to recognize her for her exceptional customer service. If you have any further comments or concerns, please feel free to reach out to our management team.

5 out of 5

Posted by on 20 Dec. 2023

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Comment from Hotel Management

21 Dec. 2023 by Stephanie

Hi Robert,Thank you for the perfect score! We're delighted to hear that you had a fantastic experience. If there's anything specific you loved about your stay, or if you have any suggestions for improvement, we'd love to hear them. We look forward to the pleasure of hosting you again in the future.

2 out of 5
Requested king room and given a queen. Nights sleep in queen room extremely uncomfortable comfortable. When asked for a king room for our second night I was told to go get a cup of coffee since I had what I ordered.

Posted by on 15 Dec. 2023

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Comment from Hotel Management

16 Dec. 2023 by Stephanie

Hi Evelyn,We're incredibly sorry your requested king room wasn't available and the response you received was unprofessional. We take guest comfort seriously and understand your frustration. We've also launched an investigation and will take appropriate action to ensure this doesn't happen again. Your feedback is valuable and helps us improve. We hope you'll give us another chance to earn your trust.

3 out of 5
Carpet was disgusting, the shower wouldn’t turn off completely, there was a punch hole in bedroom door, room outdated overall. Over priced for a worn out room The staff was great

Posted by on 6 Nov. 2023

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Comment from Hotel Management

7 Nov. 2023 by Stephanie

Hello Nancy,Thank you for your feedback. We appreciate your kind words about our staff. We're sorry to hear about the issues you encountered during your stay. Please know that we have noted your concerns and will address them with our maintenance team. We value your input as it helps us improve our guest experience.

5 out of 5

Posted by on 21 Jul. 2023

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Comment from Hotel Management

10 Aug. 2023 by Stephanie

Hello Beatriz,It means so much to us to see your positive ratings. We hope to impress you again during your next visit to the area and we thank you for sharing your experience.

2 out of 5
Restrooms are not remodeled properly, half done. Ac not working properly.

Posted by on 24 Jun. 2023

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Comment from Hotel Management

25 Jun. 2023 by Matt Ezor

Hello Julio,Thank you for writing. Your feedback is important to us as guest satisfaction is our highest priority. I am sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours which allows us to impact future stays.

5 out of 5
Property was very clean with adequate parking, very professional and courteous staff. Great breakfast and happy hour.

Posted by on 2 May 2023

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Comment from Hotel Management

3 May 2023 by Stephanie

Hello Luis,Thank you so much for your compliments on our breakfast and how we met your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and hope to see you again soon.

4 out of 5

Posted by , from Ripon on 29 Apr. 2023

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Comment from Hotel Management

20 May 2023 by Stephanie

Hello Barbara,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your full expectations. We would like to learn more about your visit to address any issues that you may have experienced. Please feel free to contact us if you have any comments or suggestions.

3 out of 5

Posted by , from GLYNDON on 24 Apr. 2023

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Comment from Hotel Management

14 May 2023 by Stephanie

Hello Rebecca,Providing the highest level of hospitality is our number one priority and I apologize for falling short of meeting your expectations. Your feedback is appreciated, and we hope to better serve you on a return visit.

About the Embassy Suites by Hilton San Luis Obispo

Location 333 Madonna Road, San Luis Obispo, CA 93405

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. Event space at this hotel measures 5100 square feet (474 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton San Luis Obispo. Free self parking is available. This San Luis Obispo hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 4 levels
  • 5100 sq ft of conference space
  • 474 sq m of conference space
  • Built in 1986
  • Full breakfast (free)
  • Manager's reception (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: San Luis Obispo Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton San Luis Obispo offers 195 accommodations with laptop-compatible safes and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Private balcony
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Greenhouse Grill and Cafe - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards
  • Car recommended
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 6.95 per day (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel San Luis Obispo
  • Embassy Suites San Luis Obispo
  • San Luis Obispo Embassy Suites
  • Embassy Suites San Luis Obispo Hotel San Luis Obispo
  • Embassy Suites Hilton San Luis Obispo Hotel
  • Embassy Suites Hilton San Luis Obispo
  • San Luis Obispo Embassy Suites
  • Embassy Suites by Hilton San Luis Obispo Hotel
  • Embassy Suites San Luis Obispo Hotel San Luis Obispo
  • Embassy Suites by Hilton San Luis Obispo San Luis Obispo
  • Embassy Suites by Hilton San Luis Obispo Hotel San Luis Obispo

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.