8/10 â Bien
Kazumi
27 nov. 2025
Points forts : Propreté, service et personnel et confort de la chambre.
In general the hotel was beautiful especially the exterior part of the building. The interior needs little work done.
1. The closet doors, although beautiful at the first sight, did not slide well so when opening they opened with a bang creating a loud noise. I could hear the bang of the door from the neighbor unit and I discovered that my unit had the same problem.
2. Another issue that I had was that the floor mat in the bathroom was not changed and cleaned. When I asked the housekeeping to change it, it was changed by exchanging the mats from the other unit and the dirty one left at the other room. I know this because my room was changed due to lighting issue, as in no electricity. No fault of theirs. I saw the dirty mat in there.
3. I also saw holes where a light fixture had been and replaced by others but the holes not fixed. That also goes for the holes on the floor where the closet doors were repaired.
4. One day a shower faucet came off and fell onto the floor but I put it back hoping that it will hold. I should have notified it to someone but I figured that they already knew.
5. Although the negatives were obvious, all the good wonderful things outweighed the negatives. I must really thank the front office crew of their wonderful service they provided. One of them even took me out shopping for shoes in neighborhoodâs shoe stores. A couple of times I wanted a certain food and they took me to the wonderful restaurants. You really donât find that kind of service
Kazumi
Séjour de 11 nuits en novembre 2025
