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INNSiDE by Meliá Tenerife Santa Cruz

4.0 star property
4-star hotel perfect for exploring Santa Cruz de Tenerife

Choose dates to view prices

Photo gallery for INNSiDE by Meliá Tenerife Santa Cruz

Outdoor pool, pool umbrellas, sun loungers
Reception
Innside, Room, Balcony | Balcony
View from room
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002
  • Garcia Sanabria Park
    ‪5 min walk‬
  • Plaza de Espana
    ‪5 min walk‬
  • Tenerife Auditorium
    ‪19 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪11 min drive‬

Room options

View all photos for Innside, Room, Balcony

Innside, Room, Balcony | Balcony

Innside, Room, Balcony

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (XL)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (XL)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Innside, Room

1 bedroom, in-room safe, free WiFi, bed sheets

Innside, Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Loft

1 bedroom, in-room safe, free WiFi, bed sheets

The Loft

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio (2+1)

View from room

Studio (2+1)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio (XL 2+2)

View from room

Studio (XL 2+2)

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room (Innside, Connected with Studio)

1 bedroom, in-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Studio

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Innside, Connected with Studio 3+2)

1 bedroom, in-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio 3+2)

  • 46 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Santa Cruz de Tenerife

City center retreat .With a stay at this Santa Cruz de Tenerife hotel, you'll be steps from Museo de Belle Artes and Municipal Museum of Fine Arts. Nuestra Senora del Pilar Parish and San Francisco de Asis Parish are also within half a mile (1 km).

What's nearby

  • Garcia Sanabria Park - 5 min walk - 0.5 km
  • Plaza de Espana - 5 min walk - 0.5 km
  • Rambla de Santa Cruz - 8 min walk - 0.8 km
  • Centro Comercial Meridiano - 17 min walk - 1.5 km
  • Tenerife Auditorium - 19 min walk - 1.6 km

Getting around

  • Chimisay - 21 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Palmelita - ‬3 min walk
  • ‪Rincon del pan - ‬2 min walk
  • ‪Mio Gelato - ‬1 min walk
  • ‪Pianeta Espresso - ‬1 min walk
  • ‪Montaditos & Company - ‬3 min walk

About this property

INNSiDE by Meliá Tenerife Santa Cruz

4-star hotel perfect for exploring Santa Cruz de Tenerife
INNSiDE by Meliá Tenerife Santa Cruz offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

INNSiDE by Meliá Tenerife Santa Cruz also features a rooftop terrace, dry cleaning/laundry services, and pool umbrellas.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

  • 83 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
INNSiDE by Meliá Tenerife Santa Cruz offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 51 reviews
Rating 8 - Good. 12 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

WAN J R LOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, central location and very good facilities

We enjoyed our stay very much. Room was spacious, clean and modern. It has usb chargers, chromecast and enough plug sockets. Rooftop bar and swimming pool was very convenient and can see views across Tenerife. Considering it was a very central location, noise was almost non existent, windows were clearly new and soundproofing installed very well. Showers were hot, quick and powerful. Shops, bars, transport links are on the door step with a nice park across the road. We paid for breakfast on our last day before our flight and it was plentiful, of good quality and standard. We really enjoyed our stay and will stay again if we ever revisit Tenerife.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

H

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms, ok service with weird hours

Great rooftop paddling (not swimming) pool. Small but well equipped gym. Strange room service hours (not 24 hr). Hard to find parking further up the street (not on-site) made worse by unfriendly reception staff. Roof access limited to certain hours. Quiet comfortable rooms with great showers and large beds.
Stayed 3 nights in Jan 2025

8/10 Good

Harriet

Stayed 7 nights in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in for an overnight on a cycling tour and immediately decided on staying an extra day. The staff is AMAZING! Great service. The room is very comfortable. No extra charges for things like minibar items. Lots of great restaurants and shopping within easy walk. We will be back 😊
Stayed 1 night in Dec 2024

10/10 Excellent

FERNANDO, AVENTURA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un servicio muy bueno atencio esmerada calidad precio valor el mejor
Stayed 6 nights in Dec 2024

10/10 Excellent

Leslie, Courtenay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the center of town close to park and waterfront as well as shopping district. Staff were excellent from front desk, rooms, dining area with wonderful breakfast daily. The dinner restaurant was also excellent and the staff superb. Our rooms, adjoining, were newly appointed and beautifully modern and quiet. The roof top pool, albeit small, is spectacular, hanging out over the city. Lovely roof top bar area is very pleasant as well. I was very happy with overall experience as I selected the hotel and recommended it to multiple members of my family traveling together. From what I know, everyone enjoyed the hotel/location experience. Would certainly stay again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Malik, BOCA RATON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and very clean. I would have liked some more comfortable seating by the rooftop pool
Stayed 4 nights in Oct 2024

10/10 Excellent

Geraldine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would stay again
Stayed 1 night in Jul 2024

4/10 Poor

Allan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was closed down after we booked so was the outside lounge
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel. Clean and quiet. The only issue is the rooftop pool wasn’t available which I was really looking forward to.
Stayed 3 nights in Jun 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Giulia

Stayed 1 night in Mar 2025

8/10 Good

Gulabrai

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Tomás

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Neranza Stefanova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the city center of Santa Cruz.There are plenty of restaurants and shops around the corner. All of the hotel staff are very helpful and friendly. The room is big enough and really clean. The bed and the pillows were extreamly comfortable.The TV is very modern and it was really great, that i could watch some different channels, not only on spanish. I had a balcony, but unfortunately couldnt use it, because there was no furniture. It will be nice to have a little chair and a table there. Also it was very loud otside. The breakfast was amasing and there was everything that you need. The big orange mashine was lovely, there were also smoothies, different kinds of fruits, bread, cereals, everything very fresh and delicious. On the roof top there is a lovely bar, where you can have a drink with a view. A have to mention ,that the outdoor pool is not really a pool where you can swimm. It is just a little area full with water and a higlight there ,that brings a fancy atmosphere, but thats it. I dont think that someone will ever go there to swimm. So you have to know this, before you pick up your bathing suit. Otherwise i found the hotel really great and my stay was really pleasant. I recommend it definitely.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mycket bra hotell med lite att jobba på.

Några dagars city break i Santa Cruz, och då är det här hotellet perfekt, även om det passar ännu bättre för affärsresenärer. Läget är mitt i centrum, nära affärer, restauranger, park mm. Rummet mycket modernt, bekvämt och rent - men inte så stort. Balkongen ger dock mer känsla av rymd, även om den inte är särskilt användbar utan möbler. Finns en spektakulär pool på taket med en bar och lounge area, säkert toppen när det är lite varmare än i januari. Personalen mycket vänlig och hjälpsam, men incheckningen var långsam. Kundinfo fördes inte över från hotels.com så allt bkev nanuellt. Frukosten mycket bra och i trevlig miljö. Restaurangen drivs dock av ett separat företag, så räkna inte med att den är öppen, stängt för middag alla tre dagar vi var där söndag-tisdag i samband med lokal helgdag. Hissarna är en trång sektor och undvik att komma med bil.
Vy från balkong
Vy från balkong
Pool
Hotellet
Stayed 4 nights in Jan 2025

10/10 Excellent

Muriel

Liked: Cleanliness, property conditions & facilities, room comfort

Vaut le détour

Bel hôtel placé en centre ville Toutes les visites se font à pieds Le personnel est très attentionné et le petit déjeuner varié et délicieux. La piscine telle un aquarium suspendue dans le vide mérite le détour. Pour le parking prévoir 18€ par jour dans un parking public à 10 minutes à pieds. Seul point noir, nous entendions tous les bruits de la chambre d’à coté à travers la porte communicante pourtant bien fermée !
Stayed 2 nights in Jan 2025

10/10 Excellent

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ralf

Travelled with family, Business traveller
Mega Location.
Stayed 6 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

HESSEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024