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"It was very noisy. We could heard the people next door at midnight coughing or talking. The walls are too thin. Everything else was excellent Thank y ... " More

By a verified traveller on Sat 25 Nov 2023

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Hotel Description

Hotel near Santa Cruz Beach Boardwalk, connected to a shopping center in Santa Cruz

Westside Santa Cruz stay

Your stay at this Westside Santa Cruz hotel places you within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Ocean Street and Pacific Avenue are also within half a mile (1 km).

Renovated in 2023

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-in. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and free newspapers.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Santa Cruz ratings based on 30 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn Santa Cruz

Everyone (6) Couples (2) Family (2)
5 out of 5

Posted by on 30 Dec. 2023

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5 out of 5
It was very noisy. We could heard the people next door at midnight coughing or talking. The walls are too thin. Everything else was excellent Thank you!

Posted by on 25 Nov. 2023

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3 out of 5
The room was larger than I expected and was very clean.

Posted by on 6 Apr. 2021

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1 out of 5
The man at check-in was nice enough, although he warned me to be sure to lock the car. The rest of the experience went downhill from there. The bathroom and far window were cracked, the heater was unreliable, the floor was grotesque, the bath tub didn't drain at all well, and backed up when another room showered.

Posted by , from San Diego, CA on 18 Feb. 2020

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5 out of 5
Location was great walking distance to food and stores

Posted by on 29 Aug. 2019

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5 out of 5
Our room was very roomy. It was in a great location and had good amenities. The front desk was very friendly and helpful.

Posted by on 9 Aug. 2019

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5 out of 5

Posted by on 5 Aug. 2019

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3 out of 5

Posted by on 5 Aug. 2019

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4 out of 5

Posted by on 30 May 2019

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2 out of 5
Location of Hotel is very convenient. Only issue I had was with the bed. Bed was soft, old, sunk in the middle and over was uncomfortable.

Posted by , from Santa Cruz, Ca on 30 Mar. 2019

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About the Quality Inn Santa Cruz

Location 1101 Ocean St, Santa Cruz, CA 95060

Property Features

Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Santa Cruz. Self parking is free. A complete renovation of Quality Inn Santa Cruz was completed in May 2023. Smoking is allowed in designated areas at this Santa Cruz hotel.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Santa Cruz offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2023.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per night.

Pet Policy

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Santa Cruz
  • Quality Santa Cruz
  • Santa Cruz Quality Inn
  • Quality Hotel Santa Cruz
  • Quality Inn Santa Cruz Hotel
  • Quality Inn Santa Cruz Santa Cruz
  • Quality Inn Santa Cruz Hotel Santa Cruz

You should know

  • The seasonal pool will open in March and close in September.
  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.