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MR Hotel

3.5 star property
3.5-star hotel near Costanera Center

Choose dates to view prices

Photo gallery for MR Hotel

Property entrance
Reception
Premium bedding, minibar, in-room safe, desk
Lobby
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Av Pedro De Valdivia 164, Providencia, Santiago, Region Metropolitana, 7500000
  • Place, Municipal Market of Providencia
    ‪8 min walk‬
  • Place, Clínica Indisa
    ‪11 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Single Room Standard

Premium bedding, minibar, in-room safe, desk

Single Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Single Room Superior

Premium bedding, minibar, in-room safe, desk

Single Room Superior

  • Sleeps 2

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 25 sq m
  • Sleeps 3

View all photos for Double Room Superior

Premium bedding, minibar, in-room safe, desk

Double Room Superior

  • 32 sq m
  • Sleeps 3

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 56 sq m
  • Sleeps 4

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • 32 sq m
  • Sleeps 3

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 28 sq m
  • Sleeps 3

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About the area

Santiago

Providencia stay.Your stay at this Providencia hotel places you within 3 miles (5 km) of Costanera Center and Parque Arauco Mall. Drugstore and Sculpture Park are also within half a mile (1 km).

What's nearby

  • Sculpture Park - 6 min walk - 0.5 km
  • Municipal Market of Providencia - 8 min walk - 0.7 km
  • Clínica Indisa - 11 min walk - 1.0 km
  • Costanera Center - 12 min walk - 1.0 km
  • Gran Torre Santiago - 15 min walk - 1.3 km

Getting around

  • Pedro de Valdivia Station - 2 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 25 min drive

Restaurants

  • ‪Fuente Alemana - ‬1 min walk
  • ‪Cora Bistró - ‬3 min walk
  • ‪We Are Four Coffee Roasters - ‬1 min walk
  • ‪Alemán Experto - ‬2 min walk
  • ‪Fajita Express - ‬1 min walk

About this property

MR Hotel

3.5-star hotel near Costanera Center
As a guest of MR Hotel, you'll find 3 hot tubs, an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and 8 meeting rooms are available. The business-friendly MR Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
MR Hotel offers 112 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 24-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Pet friendly
  • Free WiFi
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CA $112 total
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 24-inch plasma TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 2 2026 to March 17 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

The property's swimming pool and fitness center hours are 7 AM-10:30 PM, Monday through Friday; and 9 AM-10 PM Saturday, Sunday and public holidays.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neruda
Hotel Neruda Santiago
Neruda Hotel
Neruda Santiago
Neruda Hotel Santiago
Hotel Neruda
MR Hotel Hotel
MR Hotel Santiago

MR Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 213 out of 426 reviews
Rating 8 - Good. 133 out of 426 reviews
Rating 6 - Okay. 43 out of 426 reviews
Rating 4 - Poor. 22 out of 426 reviews
Rating 2 - Terrible. 15 out of 426 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious. Stuff is helpful，Location is good
Stayed 3 nights in Nov 2025

10/10 Excellent

Arkady, Minneapolis

Liked: Cleanliness, staff & service, amenities
Nice hotel, on the older side, great and very helful staff. Helpful with early check-in and luggage storage. Repairs going on, a bit noisy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place to Stay!

Staff is very friendly and helpful, parking is safe, restaurant and morning buffet were delicious. Rooms were very spacious. Correction to what hotels.com says, there are no hot tubs/jacuzzi’s on site. There is a pool and gym, pretty dated equipment in gym but very usable! Central location to walk the east side of the city.
Stayed 1 night in Aug 2025

2/10 Terrible

Sooguk

Travelled with family, Travelled with family and small children
Mi hija se accidento y quedo en silla de ruedas, debi cancelar la reserva inesperadamente, llame al hotel enviando toda la información y no encontré ayuda. Expedia intermedio para que el Hotel me ayudara y aun cuando el Hotel recibio a mi hija en silla de ruedas no tuvieron misericordia y cobraron todos los dias. Envie correo y llame a la Gerente Comercial Dpto.Reservas la Sra. Katherine, fue cruel y nunca dio respuesta, son inhumanos, las personas por el telefono te mienten. No habia visto tanta maldad en un solo lugar, no viajes alli. No es un hotel familiar no esta en condiciones seguras para niños y menos quieren los niños, no tienen corazon para nada. Solo quieren tu dinero.
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located, near subway and buses. The staff are extremely professional and friendly. We felt very safe and well looked after. The breakfast is great, fruit, yogurt, eggs, bacon, bread, etc.
Stayed 8 nights in May 2025

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff is very kind.
Stayed 3 nights in Mar 2025

8/10 Good

FRANCISCO XAVIER TORRES

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
is fine!
Stayed 1 night in Mar 2025

8/10 Good

claudia

Stayed 1 night in Mar 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot! Very walkable. Enjoyed both our stays here. Started here both when we arrived in Santiago and when we were leaving.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

simon y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorena

Stayed 2 nights in Feb 2025

8/10 Good

Armando

Stayed 13 nights in Jan 2025

10/10 Excellent

joao

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities
This hotel has beautiful elements--the wooden floors are very pretty and the lobby area is nice; the breakfast area is nice and it's convenient to have breakfast every morning; beds are decent and the bathroom at this location is small but decent; the room was very attractive looking but furniture had missing cushions and was incredibly old; I stayed here for the gym (MR Express shares the gym with this location)--it is good that it exists but most things are broken; there are 3 weights and the gym doesn't make sense; furniture in the bedroom--aside from the bed--is old with missing cushions; I stayed at MR Express also--it is not as nice looking and there is no carpet on the bedroom floor--however, the bathroom was bigger (easier if you have things to do), the heat actually worked at MR Express (at MR the air conditioner was on all night on a winter night--it was absolutely freezing); breakfasts are equal; they are near each other (about a 12 minutes walk) and the neighborhood is nice--I think I would stay at MR Express in the future since it's more functional and then workout elsewhere (breakfasts are the same--nice that they offer it--but less dramatic at MR Express because there is no turnstyle to get in)--the W Hotel has a very well equipped gym but it's a bit pricey (at least for a day pass)--it's near the MR Express
Stayed 1 night in Jun 2024

2/10 Terrible

ROSTYK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting - Rip Off

I have traveled for the last 45years and this was the worst room I have ever had! I stayed at this hotel a few days before and gave it a glowing review but I now withdraw that! stayed in Room 202, this is not the second floor but 1st floor. Checkin at 2145 Checkout 2200 the following night - paid 2 nights as I traveling at 0100. Room faced the street so had busy Vehicle and Foot Traffic noise for the entire stay so little or no sleep, even had street sweeper rumbling at 0400-0430. Window was 4 meters above the street. No privacy curtain but blackout curtain only. I would swear the carpet was damp. As the management of this hotel allow the use of this room obviously this is 'banditry' at its worst - no chance of me ever staying here again! Be very aware .. rip-off
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Nice

Hotel on arrival very professional and friend reception. great position easy access to public transport, many restaurants and great neighbourhood. room a little dated but just fine really. returning in 3 days
Stayed 3 nights in May 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort

A great hotel in a prime location.

A very well located hotel in Providencia within walking distance to a metro station as well as shops, amenities and attractions. Area felt safe enough for Santiago and we never had any issues. The hotel looks amazing from the outside as do the internal corridors. Our room was dated but worked well for us. No maintenance issues just older furniture. The shower was great and bathroom felt more modern. The included breakfast was basic but for the price we paid, the breakfast was great. Some staff spoke English which was helpful. Room service was quick and tasty. We enjoyed our stay here and would return.
Stayed 5 nights in Apr 2024

6/10 Okay

Darrell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Quick Stop on Way Home

Okay hotel for the money. Could use a good deep cleaning and maintenance sweep. Helpful staff.
Stayed 3 nights in Apr 2024

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Santiago

Room 308. The view from my room was of a wall and the access ramp to the garage. The spring mattress on the bed is old and needs replacing. The layout of the rooms, those closest to the avenue, receive all the noise from the entrance hall, the breakfast area and the elevators, with groups of guests arriving and saying good night with laughter. Every night, around 11:00 PM I heard noises like brass (garbage?) being dragged and men talking loudly. The room is spacious, very clean, with an electric kettle and sachets of coffee, teas, sugar and sweetener. The breakfast is very hearty and sufficient. The staff are very professional and extremely friendly. The hotel is in a very good, safe area with plenty of restaurant, snack bar, pizzeria and transport options. Uber works very well in Santiago.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a pleasant part of the city. There were plenty of places to eat nearby as well as many shops too. Bus stations as well as the subway were close by allowing easy access to wherever you needed to go.
Stayed 7 nights in Apr 2024

10/10 Excellent

Daniel

Gracious staff and a good location for a very reasonable price.
Stayed 2 nights in Mar 2024

6/10 Okay

James L Y

Travelled with family
Liked: Staff & service, room comfort

Family trip

Need to upgrade the bathroom. No toilet paper holder missing- they just pit the toilet roll on the toilet tank. Only one hook in the bath room to hang just one bath towel. Nothing else. Closet have dirty towel and debris on the floor. yuck mini refrig leaking- stilled 1 week there and kept telling them to fix it. Have to put a towel inside to prevent the leak. Replace a other one still leak but less. Breakfast always the same- not good. Only thing good is location.
Stayed 7 nights in Feb 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

William Horton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location near dining and metro. Quiet hotel with great staff. Only flaw was pool was not heated. Highly recommend this hotel
Stayed 3 nights in Mar 2024