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Novotel Santiago Providencia

Property class: 4
Family-friendly 4-star hotel near Costanera Center

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Photo gallery for Novotel Santiago Providencia

Exterior
Exterior
Lobby
Lobby sitting area
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084
  • Place, Costanera Center
    ‪4 min walk‬
  • Place, Apoquindo
    ‪4 min walk‬
  • Place, Clínica Indisa
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(95 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.2 out of 10
Very good
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Single Beds

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed - Accessible

Standard Room, 1 Double Bed - Accessible

Standard Room, 1 Double Bed - Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

Santiago

Providencia stay.Within a 10-minute walk of this Providencia hotel, you'll find Costanera Center and Vivo Panorámico. Also, Drugstore is within half a mile (1 km) and Clínica Indisa is within 2 miles (3 km).

What's nearby

  • Costanera Center - 4 min walk - 0.4 km
  • Apoquindo - 4 min walk - 0.4 km
  • Gran Torre Santiago - 9 min walk - 0.8 km
  • Drugstore - 11 min walk - 0.9 km
  • Clínica Indisa - 3 min drive - 1.7 km

Getting around

  • Tobalaba Station - 6 min walk
  • Matta Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Restaurante Les Casielles - ‬1 min walk
  • ‪Los Canallas - ‬2 min walk
  • ‪El Honesto Mike - ‬3 min walk
  • ‪Rishtedar - ‬1 min walk
  • ‪Pikada - ‬1 min walk

About this property

Novotel Santiago Providencia

Family-friendly 4-star hotel near Costanera Center
Novotel Santiago Providencia offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 6 meeting rooms are available. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Novotel Santiago Providencia.

This 4-star Santiago hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 18 levels
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Santiago Providencia offers 178 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 33520 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

How close is Novotel Santiago Providencia to the airport?

Novotel Santiago Providencia is 14.6 mi (28-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Santiago Providencia?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on May 17, 2026 start from CA $124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Santiago Providencia have an airport shuttle?

Airport shuttle services are not available at Novotel Santiago Providencia.

Does Novotel Santiago Providencia offer free breakfast?

Free breakfast isn’t provided at Novotel Santiago Providencia, but buffet breakfast is offered for a fee of CLP 13900 for adults and CLP 13900 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Novotel Santiago Providencia?

No, there is no casino at this hotel.

What time is check-in at Novotel Santiago Providencia?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Novotel Santiago Providencia?

Free parking is not available at this hotel.

Does Novotel Santiago Providencia have a pool?

Novotel Santiago Providencia features an indoor pool.

Does Novotel Santiago Providencia have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Santiago Providencia have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Novotel Santiago Providencia to downtown Santiago?

Novotel Santiago Providencia is 4.3 mi away from Santiago.

Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1004 reviews
Rating 8 - Good. 216 out of 1004 reviews
Rating 6 - Okay. 57 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

kaylia

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay and the breakfast was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2025

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, amenities
Everything was great: Hotel, rooms, employees, location.
Stayed 4 nights in Dec 2025

8/10 Good

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Roberto

Stayed 1 night in Dec 2025

8/10 Good

Rinat

Liked: Cleanliness, staff & service, amenities
The room was comfortable and the location was good BUT the light in my bathroom stopped working the next day and they were not fixed in the following five days despite the repeated requests
Stayed 6 nights in Jan 2026

10/10 Excellent

Vaibhav, Richmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very good breakfast choices.
Stayed 2 nights in Dec 2025

8/10 Good

Anibal Nicolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall, a good stay, but I was disappointed with my check-in experience. I asked the front desk to get a room away from the elevators, and they have me a room right in front. The next morning, well before check out, another front staff person have be another room far away from the elevator. Having my request ignored and having to ask again denies me from giving a higher star rating.
Stayed 4 nights in Dec 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities
Lovely cleaners and staff. Quick check in and out. Perfect location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025

4/10 Poor

YU PING

Stayed 3 nights in Dec 2025

10/10 Excellent

Nimsy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, buen desayuno con buena variedad, buena ubicación.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tatiana

Stayed 5 nights in Nov 2025

10/10 Excellent

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean. Great location
Stayed 2 nights in Nov 2025

8/10 Good

Itaru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay short term
Stayed 10 nights in Oct 2025

10/10 Excellent

S D

Stayed 4 nights in Nov 2025

10/10 Excellent

S D

Stayed 3 nights in Nov 2025

4/10 Poor

Xiao

Stayed 1 night in Nov 2025

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, nice rooms, excellent breakfast. Nice location, close to the metro and several restaurants walking distance
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and attentive during our stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

stella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and the front desk staffs are very helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Youssef

Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Stayed 6 nights in Oct 2025

10/10 Excellent

Vania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean, great food and service
Stayed 4 nights in Oct 2025