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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property
4-star hotel near Costanera Center, connected to a shopping center

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Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Lobby
Lobby sitting area
Outdoor banquet area
Reception
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Holanda 307, Santiago
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Apoquindo
    ‪6 min walk‬
  • Place, Gran Torre Santiago
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

9.2 out of 10
Wonderful
(87 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Santiago

Providencia stay.A stay at this Providencia hotel places you within half a mile (1 km) of Costanera Center and 3 miles (5 km) of San Cristobal Hill. Julio Martinez Pradanos National Stadium and Plaza de Armas are also within 6 miles (10 km).

What's nearby

  • Costanera Center - 6 min walk - 0.5 km
  • Apoquindo - 6 min walk - 0.5 km
  • Gran Torre Santiago - 10 min walk - 0.9 km
  • Sculpture Park - 12 min walk - 1.0 km
  • Clínica Indisa - 19 min walk - 1.7 km

Getting around

  • Tobalaba Station - 7 min walk
  • Matta Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Los Canallas - ‬3 min walk
  • ‪Momotaro Ramen - ‬5 min walk
  • ‪El Honesto Mike - ‬4 min walk
  • ‪Restaurante Les Casielles - ‬2 min walk
  • ‪Beppo Café - ‬3 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

4-star hotel near Costanera Center, connected to a shopping center
Ola Santiago Providencia, Tapestry Collection by Hilton offers its guests a children's pool, an outdoor pool, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Ola Santiago Providencia, Tapestry Collection by Hilton. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santiago hotel is smoke free.

  • 196 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (40 inches high)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 24 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 573 out of 759 reviews
Rating 8 - Good. 133 out of 759 reviews
Rating 6 - Okay. 32 out of 759 reviews
Rating 4 - Poor. 11 out of 759 reviews
Rating 2 - Terrible. 10 out of 759 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Common areas great. Staff very pleasant and helpful. Light problem fixed immediately. Missing soap took two calls. Nice neighborhood with some great restaurants.
Stayed 3 nights in Nov 2025

10/10 Excellent

Emily

Stayed 2 nights in Nov 2025

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes, the room was clean carefully every day. Staff was very courteous and helpful. I liked the easy-to-access parking garage and the location.
Stayed 6 nights in Nov 2025

10/10 Excellent

ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Awesome staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Adela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff muy amable. Camas cómodas.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thaisa

Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Exvellent hotel with super friendly and helpful statf. Reception staff was super, housekeeping very clean.
Stayed 8 nights in Oct 2025

10/10 Excellent

Jean Loup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good variety of breakfast options..
Stayed 4 nights in Oct 2025

8/10 Good

Claude Francoeur

Stayed 4 nights in Oct 2025

10/10 Excellent

Samer

Stayed 2 nights in Sep 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a really good location
Stayed 2 nights in Sep 2025

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Samantha

Stayed 3 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para estadias cortas y largas. Esta super bien ubicado. Las condiciones del hotel son muy buenas, es moderno y todo esta bien. El desayuno podria variar un poco, ya que cada dia, servian lo mismo pero todo es de buena calidad. Es mi segunda vez en el hotel y lo volveria a repetir, sin duda.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jonas, Potrero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a beautiful neighborhood with many things to do that are all within safe walking distance. Hotel staff was friendly and professional. Food was also great and room was comfortable and modern. Would stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Gym is good, so is breakfast. Providencia is a middle class neighborhood in Santiago. Not as vibrant as others, but safe and great food and easy access to the metro which takes you everywhere.
Stayed 9 nights in Jul 2025

10/10 Excellent

Kristy, Park City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Great brunch Great service amazing people
Stayed 1 night in Jul 2025

10/10 Excellent

Nemesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the place!

The first 2 nights were sponsored by expat explore. Then we went to San Pedro de Atacama and left our luggages for the meantime. Then came back and stayed for another 2 nights paid by Expat Explore. After the tour, we extended our stay for 6 more nights. We felt safe in the area and located near Costañera, San Cristobal Hill and santa Lucia.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking. Good area. Friendly reception staff
Stayed 1 night in Jun 2025

10/10 Excellent

Rut

Stayed 4 nights in Jun 2025

8/10 Good

Eliangela, Doral

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025