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4.8 out of 5

"Great location, rooms in excellent condition, awesome hospitality. " More

By a verified traveller on Fri 29 Nov 2019

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Hotel Description

4-star hotel near Blue Mall, connected to a shopping center

City center stay

Your stay at this Downtown Santo Domingo hotel places you within 2 miles (3 km) of Blue Mall and Sambil Santo Domingo. Bellapart Museum and Palacio de los Deportes Virgilio Travieso Soto (La Media Naranja) are also within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 24-hour fitness center and free perks like buffet breakfast and free self parking.

Kitchenettes, WiFi

The 180 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as WiFi and iPod docks. Sofa beds, living rooms, and dining areas are also available.

One King Bed - One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King - One Bedroom Suite Mobility Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King Bed - One Bedroom Suite (City View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Santo Domingo ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Santo Domingo

Everyone (3)
5 out of 5
Great location, rooms in excellent condition, awesome hospitality.

Posted by on 29 Nov. 2019

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Comment from Hotel Management

23 Jan. 2020 by Wanda B.

Thanks for sharing your review and thank you for giving us the honor of hosting you this time! Hope to see you again soon!

5 out of 5

Posted by on 18 Nov. 2019

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4 out of 5
Great people, amazing city views. Friendly and helpful staff; the area is very safe and near all. I love the fact that there is a movie theater on the hotel. JCR

Posted by on 6 Jul. 2019

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5 out of 5
Very professional staff and I felt very secure while staying there.

Posted by on 5 Nov. 2017

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About the Embassy Suites by Hilton Santo Domingo

Location Ave. Tiradentes #32, Santo Domingo, Distrito Nacional 10119

Property Features

Embassy Suites by Hilton Santo Domingo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 32943 square feet (3060 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Santo Domingo. Free self parking is available. A complete renovation of Embassy Suites by Hilton Santo Domingo was completed in 2016. This 4-star Santo Domingo hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 21 levels
  • 32943 sq ft of conference space
  • 3060 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Las Americas Intl. Airport (SDQ) (30 km / 18.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Santo Domingo offers 180 accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate living rooms and include sofa beds. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • Living room
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Santo Domingo has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Please note unregistered guests will be charged a visitors fee at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Noise-free rooms not guaranteed
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 (rates may vary)
  • Fee for in-room wired Internet: USD 10 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Santo Domingo
  • Embassy Suites Hilton Hotel Santo Domingo
  • Embassy Suites Hilton Santo Domingo
  • Embassy Suites Santo Domingo
  • Santo Domingo Embassy Suites
  • Embassy Suites Hilton Santo Domingo Hotel
  • Embassy Suites by Hilton Santo Domingo Hotel
  • Embassy Suites by Hilton Santo Domingo Santo Domingo
  • Embassy Suites by Hilton Santo Domingo Hotel Santo Domingo

You should know

  • Pool access available from 6:30 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.