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"It was very clean, good food and staff. " More

By a verified traveller on Sun 29 Aug 2021

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Hotel Description

4-star hotel near Malecon, connected to a shopping center

City center stay

Within a 15-minute walk of this Downtown Santo Domingo hotel, you'll find United Hearts Clinic and Palacio de los Deportes Virgilio Travieso Soto. Malecon and Bellapart Museum are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking. There's a poolside bar on site, and a 24-hour front desk and laundry facilities are also provided.

One King Bed - One Bedroom Suite (City View)

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $199* Per night/room 30 Mar. - 31 Mar.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King - One Bedroom Suite Mobility Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Embassy Suites by Hilton Santo Domingo ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Santo Domingo

Everyone (6) Family (1)
5 out of 5
Excelente

Posted by on 2 Oct. 2023

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Comment from Hotel Management

2 Oct. 2023 by Darlis

Estimada Sra. Aponte, Muchas gracias por haberse tomado unos minutos de su tiempo y compartir sus opiniones. Agradecemos las altas puntuaciones otorgadas y nos alegramos haya tenido una excelente estadía. ¡Esperamos recibirle nuevamente en un futuro no muy lejano!

1 out of 5

Posted by on 15 Jul. 2023

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Comment from Hotel Management

4 Aug. 2023 by Embassy Suites by Hilton Santo Domingo

Dear Mr Miguel,Thank you for taking the time to share your experience about your recent stay at our hotel. We review these surveys daily in order to know our service levels and spot opportunities for improvement, which is why your opinion is valuable for us and we try hard to make sure all of our guests have a rewarding stay. We are sorry we did not meet the standards you expected when staying at Embassy Suites Santo Domingo. We hope you give us another chance to regain your confidence and host you one more time!

1 out of 5
Hotel was modern room was good pool view was good but is lacking service, for the money i guess is ok but ill stay somewhere alse in the city for the same money with better quality

Posted by on 8 Jan. 2022

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Comment from Hotel Management

17 Jan. 2022 by Lisa P

Dear Michael, Thank you for taking a few minutes of your time to share your thoughts regarding your most recent stay. We hope you give us another opportunity to make it right!

5 out of 5

Posted by on 19 Sep. 2021

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5 out of 5
It was very clean, good food and staff.

Posted by on 29 Aug. 2021

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Comment from Hotel Management

30 Aug. 2021 by LPC

Dear Wendy, Thank you for taking a few minutes of your time to share your experience. We are glad you had a marvelous stay. We look forward to having you again in a not so distant future!

5 out of 5
Great location, rooms in excellent condition, awesome hospitality.

Posted by on 29 Nov. 2019

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Comment from Hotel Management

23 Jan. 2020 by Wanda B.

Thanks for sharing your review and thank you for giving us the honor of hosting you this time! Hope to see you again soon!

5 out of 5

Posted by on 18 Nov. 2019

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4 out of 5
Great people, amazing city views. Friendly and helpful staff; the area is very safe and near all. I love the fact that there is a movie theater on the hotel. JCR

Posted by on 6 Jul. 2019

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About the Embassy Suites by Hilton Santo Domingo

Location Ave. Tiradentes #32, Santo Domingo, 10119

Property Features

Embassy Suites by Hilton Santo Domingo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 32938 square feet (3060 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at Embassy Suites by Hilton Santo Domingo. Free self parking is available. This 4-star Santo Domingo hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 21 levels
  • Meeting rooms
  • 32938 sq ft of conference space
  • 3060 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Santo Domingo offers 180 accommodations with iPod docking stations and laptop-compatible safes. Accommodations at this 4-star hotel have kitchenettes with microwaves and separate dining areas. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is provided on request.

  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Microwave
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Santo Domingo has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Please note unregistered guests will be charged a visitors fee at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Santo Domingo
  • Embassy Suites Hilton Hotel Santo Domingo
  • Embassy Suites Hilton Santo Domingo
  • Embassy Suites Santo Domingo
  • Santo Domingo Embassy Suites
  • Embassy Suites Hilton Santo Domingo Hotel
  • Embassy Suites by Hilton Santo Domingo Hotel
  • Embassy Suites by Hilton Santo Domingo Santo Domingo
  • Embassy Suites by Hilton Santo Domingo Hotel Santo Domingo

You should know

  • Pool access available from 6:30 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.