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Crowne Plaza Resort Sanya Bay, an IHG Hotel

5.0 star property
5-star beach hotel with 3 restaurants

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Photo gallery for Crowne Plaza Resort Sanya Bay, an IHG Hotel

Exterior
Property amenity
1 bedroom, down comforters, in-room safe, individually decorated
Daily buffet breakfast (CNY 196 per person)
Jetted tub
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
No.228, Sanya Bay Road, Sanya, Hainan, 572000
  • Popular LocationTianya Haijiao11 min drive
  • AirportSanya (SYX-Phoenix Intl.)13 min drive
  • Popular LocationSanya Bay17 min drive
  • Popular LocationPhoenix Island Sanya19 min drive

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, Business Lounge Access, Sea View

Standard Room, Business Lounge Access, Sea View

Standard Room, Business Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Sea View (High Floor)

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 2 Double Beds, Sea View (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View (Sea View)

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Garden View (Sea View)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Sea View

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, Sea View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Garden View

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 2 Single Beds, Garden View

  • 55 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Sea View (High Floor)

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Sea View (High Floor)

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Sea View

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 2 Double Beds, Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Garden View

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Standard Room (Upgraded)

Standard Room (Upgraded)

  • 55 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room

  • 55 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Garden View (Sea View)

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 2 Single Beds, Garden View (Sea View)

  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior
Four Points by Sheraton Hainan, Sanya
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (90)
The price is CA $74
per night
CA $86 total
includes taxes & fees
19 May - 20 May
Four Points by Sheraton Hainan, Sanya

About the area

Sanya

Tianya District stay.Your stay at this Tianya District hotel places you within 6 miles (10 km) of Tianya Haijiao and Jingrun Pearl Museum. Coconut Dream Corridor is within 6 miles (10 km) and Sanya Bay is within 12 miles (20 km).

What's nearby

  • Tianya Haijiao - 11 min drive
  • Sanya Bay - 17 min drive
  • Phoenix Island Sanya - 19 min drive
  • Luhuitou Park - 23 min drive
  • Dadonghai Beach - 32 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 13 min drive

Restaurants

  • 三亚湾银韵海景度假村 - 3 min drive
  • 三亚万勃温泉海景山庄 - 6 min walk
  • 华瑞酒店 - 4 min drive
  • 君澜度假酒店大堂吧 - 2 min walk
  • 西海岸渔村大排档 - 17 min walk

About this property

Crowne Plaza Resort Sanya Bay, an IHG Hotel

5-star beach hotel with 3 restaurants
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Crowne Plaza Resort Sanya Bay, an IHG Hotel like an outdoor pool, an outdoor tennis court, and a health club.

There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 5-star Sanya hotel is smoke free.

  • 1 building
  • 383 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Meeting rooms
  • 7320 sq ft of conference space
  • 680 sq m of conference space
  • Built in 2012
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Crowne Plaza Resort Sanya Bay, an IHG Hotel offers 383 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature down comforters. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Sanya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Korean, Russian

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CNY 196 for adults and CNY 216.2 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • iPod dock
  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 196 for adults and CNY 216.2 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Fortune Bay Hotel Sanya
Grand Fortune Bay Sanya
Crowne Plaza Sanya Bay
Grand Fortune Bay Hotel Sanya Hainan
Crowne Plaza Resort Sanya Bay Hainan
Sanya Crowne Plaza

Crowne Plaza Resort Sanya Bay, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 83 reviews" "
Rating 8 - Good. 29 out of 83 reviews" "
Rating 6 - Okay. 8 out of 83 reviews" "
Rating 4 - Poor. 4 out of 83 reviews" "
Rating 2 - Terrible. 3 out of 83 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Taojie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a great place but even the best ocean view isn't full ocean front, only partially ocean front
Stayed 5 nights in Apr 2023

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything at the hotel was incredible. It is in the perfect location for someone that wants peace, access to the beach and excellent service. The food was great. The only negatives were Covid related. I was traveling from Beijing, so I could not go on any tours or excursions. The hotel made up for it by being a great place to relax and hang out.
The view from my balcony.
Stayed 4 nights in Nov 2021

8/10 Good

oren

Travelled with family
Liked: Staff & service, room comfort
Very friendly service,
Stayed 8 nights in Dec 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sanya Bay
Perhaps the hotel is under renovation as only one wing seemed to be being used. Beds were a little firm, but better than other places in China. Food & drinks expensive, but breakfast buffet pretty extensive. They do not speak as much English here as anticipated. Pool only 4.5’ deep.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a pleasant 3 nights stay at this hotel, it was certainly built as a five star, however, it is starting to need some TLC. The staff were amazing, friendly and courteous. I find it to be an excellent location for a true getaway, close enough to the airport, but far away from the hustle & bustle of the city. The public beaches were steps away (across the road) and lots of paths along the ocean for perfect morning/evening walk (stroll). I would recommend.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Cant get wifi as different network..they dont hv googles..youtube...the counter staff although they cant speak english'..but they are vety helpful trying their best to fix the wifi for us..they are sincere and warmth in their service.especially the counter staff ms christina.The lobby cafe serving bbq buffet at dinner time and the staff was vety caring knowig we are middleage adults they suggested to us tt having bbq might be too heaty for us and advise us to hv chinese food in their chinese restaurant which there are better choices of food for us..sure enough my family all of us was down with bad flu and cough..One of the captain noticed me very sick ate halfway going bk to my room to rest..later after my hubby n son finished their course of food..They hv given me free pack of green vegetables with hot porridge for my hubby to bring to me to eat..What a wonderful and thoughtful staff they have in the hotel.very impressive and touching.Keep it up.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Kin Chi

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The hotel is too old now. Needs renovation or at least some repair and paint brush to the furniture. Overall neat and tidy. Coffee and tea for breakfast is not upgraded yet. No coffee bean made coffee. Coffee is just like water with coffee colour.
Stayed 3 nights in Dec 2017

2/10 Terrible

Udatenne Gedara

Disliked: Cleanliness, staff & service, room comfort
waiting for refund
I booked this hotel for 3 days but I stayed only one night. Smokers are every where, room smelled hard smoke. There was a ashtray in the room. the same time in informed reception desk and asked to cancel my next two days. Dealing with reception was really hard. they spoke very little English and they asked me to contact Hotels.com. unfortunately there was no WiFi at that time. I could write a mail to Hotels.com through business center computer and I asked a refund. Still I am waiting for a reply from Hotels.com, and they said they are still trying to contact the Crowne Plaza. To book your hotel it will take 2 min. but if you have a problem or refund no one will be there for you.
Stayed 4 nights in Sep 2017