See all properties

OTARU RETREAT KURAMURE by Onko Chishin

Property class: 4.5
4.5-star luxury ryokan near Asari River Onsen Ski Area

Choose dates to view prices

Photo gallery for OTARU RETREAT KURAMURE by Onko Chishin

A modern bathroom with a built-in bathtub, a large window with a view of greenery, and a sleek design.
A modern living room with a large window, a flat-screen TV, a wooden table, and a staircase.
A hallway with a wooden floor, a bar area with bar stools, and a bookshelf with framed pictures.
A modern interior with a wooden floor, a dark ceiling, and a large window overlooking a snowy landscape.
A modern spa area with a glass enclosure, a heated water pool, and a view of trees outside.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido, 047-0154
  • Place, Ski Village Asari
    ‪3 min walk‬
  • Place, Asarigawa Hot Spring
    ‪5 min walk‬
  • Place, Asari River Onsen Ski Area
    ‪6 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪51 min drive‬

Room options

View all photos for Suite with Semi-Open-Air Onsen

A modern room with a large window, two black chairs, a round table, and pendant lights.

Suite with Semi-Open-Air Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Four-Bed Suite with Semi-Open-Air Onsen

A modern interior with a wooden floor, a dark ceiling, and a large window overlooking a snowy landscape.

Four-Bed Suite with Semi-Open-Air Onsen

  • River view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Junior Suite with Semi-Open-Air Onsen

A room with a large window, two chairs, a table, and a television.

Junior Suite with Semi-Open-Air Onsen

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds
  • Free wired internet

View all photos for Japanese-Western Suite with Semi-Open-Air Onsen

A modern interior with a large window, a flat-screen TV, and a minimalist design.

Japanese-Western Suite with Semi-Open-Air Onsen

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons
  • Free wired internet

View all photos for Japanese-Western Maisonette Room with Semi-Open-Air Onsen

A modern living room with a large window, a flat-screen TV, a wooden table, and a staircase.

Japanese-Western Maisonette Room with Semi-Open-Air Onsen

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Japanese-Western Maisonette Room with Private Onsen

A modern living room with a staircase, a sofa, a coffee table, and a large window with a view of a snowy landscape.

Japanese-Western Maisonette Room with Private Onsen

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Futon
  • Free wired internet

You may also like

Ad
A modern indoor space with wooden ceiling panels, multiple seating areas, and abundant indoor plants.

The Royal Park Canvas – Sapporo Odori Park

Sapporo City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,374 reviews
The price is CA $107
CA $120 total
Nov 4 - Nov 5
The Royal Park Canvas – Sapporo Odori Park

About the area

Otaru

On river.You'll find Asari River Onsen Ski Area and Ski Village Asari within a 15-minute walk of this Otaru ryokan. Otaru Canal and Otaru Art Village are also within 6 miles (10 km).

What's nearby

  • Ski Village Asari - 3 min walk - 0.3 km
  • Asarigawa Hot Spring - 5 min walk - 0.4 km
  • Asari River Onsen Ski Area - 6 min walk - 0.6 km
  • Asari Sky Loop - 16 min walk - 1.3 km
  • Otarunai Lake - 5 min drive - 2.4 km

Getting around

  • Asari Station - 12 min drive
  • Hassamu Station - 23 min drive
  • Sapporo Okadama Airport (OKD) - 47 min drive

Restaurants

  • ‪回転寿司 魚一心 小樽店 - ‬7 min drive
  • ‪美園 ウイングベイ小樽店 - ‬7 min drive
  • ‪テラスブラッセリー - ‬7 min drive
  • ‪Cocoro - ‬7 min drive
  • ‪マクドナルド - ‬7 min drive

About this property

OTARU RETREAT KURAMURE by Onko Chishin

4.5-star luxury ryokan near Asari River Onsen Ski Area
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. An area shuttle within 12 kilometers, a ferry terminal shuttle, and a train station pick-up service are free. A nightclub, a sauna, and a library are also featured at the luxury OTARU RETREAT KURAMURE by Onko Chishin. Self parking is free.

This 4.5-star Otaru ryokan is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 2 levels
  • Built in 2002
  • Nightclub
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
OTARU RETREAT KURAMURE by Onko Chishin offers 19 air-conditioned accommodations with indoor private hot tubs and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 19-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries.

This Otaru ryokan provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

A swimming pool with a wooden fence and a view of lush greenery.
Grand Blissen Hotel Jozankei
Jozankei
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 203 reviews
The price is CA $348
CA $388 total
Nov 19 - Nov 20
Grand Blissen Hotel Jozankei

Property amenities

Family friendly

  • Children's books
  • Children's dinnerware
  • Free area shuttle
  • High chair
  • In-room refrigerator
  • Living room

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 12 km
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free ferry terminal shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 9:30 AM for a fee: JPY 4,400 for adults and JPY 4,400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Kaiseki meal

Things to do

  • Books
  • Library
  • Nightclub
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No elevator

Room amenities

Entertainment

  • 19-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Fusuma (room partition)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the ferry terminal, train station, and bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 4400 for adults and JPY 4400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kuramure
Kuramure Inn
Kuramure Inn Otaru
Kuramure Otaru
Kuramure Hotel Otaru
Kuramure Otaru, Hokkaido
Kuramure Otaru
Kuramure Otaru
Kuramure Ryokan
Kuramure Ryokan Otaru

Frequently asked questions

How close is OTARU RETREAT KURAMURE by Onko Chishin to the airport?

OTARU RETREAT KURAMURE by Onko Chishin is 21.3 mi (47-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

How much does it cost to stay at OTARU RETREAT KURAMURE by Onko Chishin?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at OTARU RETREAT KURAMURE by Onko Chishin on Nov 4, 2026 start from CA $538, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does OTARU RETREAT KURAMURE by Onko Chishin have an airport shuttle?

Airport shuttle services are not available at OTARU RETREAT KURAMURE by Onko Chishin.

How close is OTARU RETREAT KURAMURE by Onko Chishin to the beach?

This ryokan is 8.9 mi (23-min drive) from Zenibako Beach and 9.6 mi (16-min drive) from Otamoi Beach. Don't forget your sunscreen!

Does OTARU RETREAT KURAMURE by Onko Chishin offer free breakfast?

Free breakfast isn’t provided at OTARU RETREAT KURAMURE by Onko Chishin, but local cuisine breakfast is offered for a fee of JPY 4400 for adults and JPY 4400 for children. It's available every day from 8:00 AM to 9:30 AM.

Is there a casino at OTARU RETREAT KURAMURE by Onko Chishin?

No, there is no casino at this ryokan.

What time is check-in at OTARU RETREAT KURAMURE by Onko Chishin?

Check-in start time: 3 PM; Check-in end time: 7 PM.

Is there free parking at OTARU RETREAT KURAMURE by Onko Chishin?

This ryokan offers free self parking.

Does OTARU RETREAT KURAMURE by Onko Chishin have a pool?

OTARU RETREAT KURAMURE by Onko Chishin does not have a pool.

Does OTARU RETREAT KURAMURE by Onko Chishin have a restaurant?

Yes, there is a restaurant on site.

Does OTARU RETREAT KURAMURE by Onko Chishin have a spa?

There are no spa services available at this ryokan.

How close is OTARU RETREAT KURAMURE by Onko Chishin to downtown Otaru?

OTARU RETREAT KURAMURE by Onko Chishin is 4.2 mi away from Otaru.

OTARU RETREAT KURAMURE by Onko Chishin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 110 out of 156 reviews
Rating 8 - Good. 29 out of 156 reviews
Rating 6 - Okay. 10 out of 156 reviews
Rating 4 - Poor. 4 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch, incredible hospitality and food. Kind and professional staff, we felt taken care of from check in to check out. Exceptional experience.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, lovely design and beautiful setting.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic. The room and common areas are beautiful and spotless, the staff were so friendly and helpful (Erika in particular was brilliant!), the food and drink were great and the hotel was really well situated to explore the area (although a car is essential). Would highly recommend.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly relaxing onsen and an excellent dining experience in your own private dining room. A great retreat.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service from staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very exclusive stay with excellent food using a carefully selected choice of Hokkaido produce as well as sake and wines. There is a shuttle from the Otaru Chikko station if you organise in advance but you can get in to Otaru using a taxi without any problems. We had an in -room onsen which was gratefully received and used quite a few times. Beds were comfortable but upstairs if anyone had trouble with stairs.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to stay with peerless service. My wife and I had a wonderful experience.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very cool Stay! We loved the kids futon!!😍 Deep dive into the Japanese culture. Everything was super interesting and we can’t wait to be back. Foods were delicious and Location nice next to Asari Ski resort. ありがとうございます！
View from onsen room!!
Breakfast
So much snow !!
Asari ski view from room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Overall, it was a wonderful place. However, the dinner did not meet my expectations, and I believe the taste could be improved.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Amenities
Food could be a little better
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interior design is very modern, room was very cozy. Though stairs to upstairs which contains 2nd bedroom and bathroom was quite steep, so try to get single story room if you are planning to travel with elderly family member. Food was amazing, seemed to be cooked with fresh ingredients. Staff were very kind. They were very supportive and respectful.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is properly located at a quite neighborhood for people looking for privacy. Well renovated yet a bit modern as compare to other onsen ryokan in Japan. Staffs are super polite, helpful and considerate, exceeds most 5 stars hotel standard. The food over there are nice and the presentation is superb. It is just like an art...Each guest room has its own in-room onsen. Due to limited guest rooms, the public onsen is like private onsen most of the time. My family has an amazing stay there. Looking forward to re-visit the venue again if I come around Otaru area next time.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their "o-su-su-me" ("recommendation") and just enjoy yourself. Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region. Hope to stay here again one day.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
분위기가 좋습니다 직원들은 친절했고 저녁은 먹어보지 않았지만 조식은 일본식으로 나옵니다 시내에서 접근성은 떨어집니다 프라이빗 온천서비스는 꼭 이용해보시기 바랍니다
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
館内の場所表示がデザイン重視でわかりにくかったです。ライブラリーがあって良書がありましたが、友人に教えてもらわなかったら、館内案内にも記載されていなかったし、利用できなかったかもしれません。お客様が少ない日だったので、歩けばすぐお声がけはいただきました。インクルーシブのルームサービスはとても良かったです。朝ごはんに果物がつけば、質重視のメニューで、最高でした。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5回目位来てます。今回来た時から経営が変わって大浴場が、予約貸切で値段も高く(今回は露天風呂が故障のためお金はかからなかったど)部屋風呂だけだと、好きな時に何度も入れないので、そこを前の様にいつでも誰でも入れる様にして貰えたら、また是非行きたいです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内温泉はとても良いです。 貸切スパ設備を更新するとの事でしたので、その後に期待したいです
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
숙박 시설은 작년에 비해 업그레이드 되어 더 좋았습니다. 룸서비스로 간단한 안주나 주류를 주는 것도 좋았구요. 다만 대욕장이 문을 닫은 것은 많이 아쉬었습니다. 그리고 작년까지만 하더라도 숙박에 저녁 식사(가이세키)가 포함되어 있었는데 올해는 료칸을 방문하고 난 뒤 이런 정보를 받게 되어 굉장히 당황했습니다. 료칸은 가이세키가 기본인데.. 료칸에서 연락 온 것도 알러지 여부와 도착 시간 여부 정도였지 저녁 식사에 대한 정보는 아무 것도 없었습니다. 작년 방문했을때 저녁 식사가 포함이라 올해는 그렇줄 알았는데 아무런 안내가 없으니.. 방문하실 분들은 미리 확인하고 방문하세요.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
食物極差，房間貨不對版
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で、雰囲気も、食事も、デザイン性も良い。たまたまかもしれませんが滞在時は空いていて静かで良かった。家族4人（高校生と幼児含む）で一泊。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆっくりとした時間

コンシェルジュが常に付き添ってくれています。とても大切にしてくださいました。
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 료칸

지금까지 방문한 료칸 중 최고였습니다. 음식과 음료 모두 만족스러웠으며 직원들의 접객도 아주 좋았습니다. 온천 시설도 좋았구요. 다만 호텔 시설이 노후하여 방 컨디션이 조금 아쉬웠습니다.
Stayed 1 night in Feb 2025