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Mitsui Garden Hotel Sapporo West

4.0 star property
4-star hotel near Odori Park

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Photo gallery for Mitsui Garden Hotel Sapporo West

Lobby
Restaurant
Public bath
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
6-2-4 Kita Gojo Nishi, Chuo, Sapporo, Hokkaido, 060-0005
  • Place, Sapporo JR Tower
    ‪6 min walk‬
  • Place, Sapporo Clock Tower
    ‪9 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪14 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Moderate Twin Room

In-room safe, free WiFi, bed sheets

Moderate Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Moderate Queen Room

In-room safe, free WiFi, bed sheets

Moderate Queen Room

  • Sleeps 2

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Twin Room with Sofa Bed

In-room safe, free WiFi, bed sheets

Comfort Twin Room with Sofa Bed

  • Sleeps 3

View all photos for Superior Twin Room with Sofa Bed

In-room safe, free WiFi, bed sheets

Superior Twin Room with Sofa Bed

  • Sleeps 3

View all photos for Standard , 1 bed Queen, Non Smoking

Interior

Standard , 1 bed Queen, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 2 beds, Non Smoking

In-room safe, free WiFi, bed sheets

Standard , 2 beds, Non Smoking

9.8 out of 10
Exceptional
(25 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds (+ extra) , Bathtub, Non Smoking

In-room safe, free WiFi, bed sheets

Superior , 2 beds (+ extra) , Bathtub, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior , 2 beds (+ extra) , Shower, Non Smoking

In-room safe, free WiFi, bed sheets

Superior , 2 beds (+ extra) , Shower, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior , 2 beds , Bathtub , Non Smoking

Room amenity

Superior , 2 beds , Bathtub , Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds , Shower , Non Smoking

Superior , 2 beds , Shower , Non Smoking

Superior , 2 beds , Shower , Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room, Non Smoking (Run of House)

In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Run of House)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Large Twin Bed OR 2 Twin Beds

View all photos for Standard , 1 Bed Queen

In-room safe, free WiFi, bed sheets

Standard , 1 Bed Queen

  • Sleeps 2

View all photos for Standard , 2 Beds

In-room safe, free WiFi, bed sheets

Standard , 2 Beds

  • Sleeps 2

View all photos for Superior , 2 Beds (+ Extra) , Bathtub

In-room safe, free WiFi, bed sheets

Superior , 2 Beds (+ Extra) , Bathtub

  • Sleeps 3

View all photos for Superior , 2 Beds (+ Extra) , Shower

In-room safe, free WiFi, bed sheets

Superior , 2 Beds (+ Extra) , Shower

  • Sleeps 3

View all photos for Superior - 2 Beds With Shower

In-room safe, free WiFi, bed sheets

Superior - 2 Beds With Shower

  • Sleeps 2

View all photos for Superior - 2 Beds With Bathtub

In-room safe, free WiFi, bed sheets

Superior - 2 Beds With Bathtub

  • Sleeps 2

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Sapporo City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,145 reviews
The price is CA $63
CA $69 total
May 6 - May 7
Tokyu Stay Sapporo Odori

About the area

Sapporo

Sapporo City Centre stay.Within a 10-minute walk of this Sapporo City Centre hotel, you'll find Hokkaido University and Sapporo JR Tower. Also, Odori Park is within half a mile (1 km) and Tanukikoji Shopping Street is within 2 miles (3 km).

What's nearby

  • Former Hokkaido Government Office Building - 3 min walk - 0.3 km
  • Hokkaido University - 5 min walk - 0.4 km
  • Sapporo JR Tower - 6 min walk - 0.6 km
  • Sapporo Clock Tower - 9 min walk - 0.8 km
  • Tanukikoji Shopping Street - 14 min walk - 1.2 km

Getting around

  • Sapporo Station - 3 min walk
  • Nishi-Hatchome Stop - 13 min walk
  • Sapporo Okadama Airport (OKD) - 26 min drive

Restaurants

  • ‪六花亭 - ‬2 min walk
  • ‪六花亭 喫茶室 - ‬2 min walk
  • ‪やきそば屋駅前本店 - ‬2 min walk
  • ‪札幌つなぐ横丁 - ‬2 min walk
  • ‪辛いラーメン14 札幌南口店 - ‬3 min walk

About this property

Mitsui Garden Hotel Sapporo West

4-star hotel near Odori Park
There's a restaurant on site. Public spaces have free WiFi. Mitsui Garden Hotel Sapporo West also features a vending machine, complimentary newspapers in the lobby, and an elevator.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 169 guestrooms or units
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Mitsui Garden Hotel Sapporo West offers 169 accommodations with safes and slippers. This Sapporo hotel provides complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Public bath/onsen services include an indoor public bath (no minerals).

Similar properties

Exterior
Solaria Nishitetsu Hotel Sapporo
Sapporo City Centre
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 868 reviews
The price is CA $110
CA $122 total
Apr 7 - Apr 8
Solaria Nishitetsu Hotel Sapporo

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 21, 2026 from noon to 5 PM. Guests must vacate the building during this time. Early check-in/late check-out will be not available and check-in time begins at 5 PM on this date. Public bath and guest lounge will be open from 5 PM. Parking will not be available from April 20 to 21. Guests staying at the property on April 21 must request housekeeping service at least one day in advance.
The public bath is open 3 PM-9 AM daily.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are welcome to use the onsite public bathing facilities.

Property is also known as

Mitsui Sapporo West Sapporo
Mitsui Garden Hotel Sapporo West Hotel
Mitsui Garden Hotel Sapporo West Sapporo
Mitsui Garden Hotel Sapporo West Hotel Sapporo

Mitsui Garden Hotel Sapporo West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 829 reviews
Rating 8 - Good. 231 out of 829 reviews
Rating 6 - Okay. 56 out of 829 reviews
Rating 4 - Poor. 11 out of 829 reviews
Rating 2 - Terrible. 15 out of 829 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Serena

Stayed 3 nights in Dec 2025

8/10 Good

Wai Keung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I deducted one star from five because: [1] The English proficiency of the staff is below expectations for a hotel that serves international guests. [2] The room service on the last day of my stay was not as good as it had been during the previous seven days.
Stayed 7 nights in Nov 2025

10/10 Excellent

Tony

Stayed 2 nights in Nov 2025

8/10 Good

So

Stayed 1 night in Nov 2025

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is close to the Sapporo train station. Not much else that is special about the hotel. The hotel is clean and staff friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

KAM YI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and helpful staff
Stayed 4 nights in Oct 2025

8/10 Good

Sang K

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very accessible area with very helpful staff. The breakfast quality was good even though the variety was not quite as widespread as some other hotels— though it was definitely sufficient. Mainly western style breakfast. The bathroom size was decent for a city hotel in Japan. I didn’t feel like I was touching the toilet or sink at every turn as I sometimes feel in the tiny Tokyo hotel bathrooms. Overall, very satisfied with the hotel given the price.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hersel

Stayed 3 nights in Sep 2025

8/10 Good

Bruce, Grasnge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to station
Stayed 2 nights in Aug 2025

2/10 Terrible

mohammad, north vancouver

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very rude hotel manager, the gentleman that spoke English threatens you to charge if you’re a few minutes late last 11am.
Stayed 1 night in Aug 2025

6/10 Okay

Yun

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff; easy to walk to various sites with good dining options within an easy walk; station about five minute walk; would definitely stay again
Stayed 2 nights in Aug 2025

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Kind and helpful and offer umbrellas without asking. Quiet hotel. Easy walk to the main station for arrivals and departures. Would definitely stay again. Rooms are smallish but still quite comfortable for three.
Stayed 2 nights in Aug 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

We have stayed at this chain in many cities and enjoy the service and their location in close proximity to the train station
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
In general, the property is fine and delivered what the brand promise. The only area for improvement is the onsite onsen. Feels very basic for a JP hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Keiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was on great location and very clean and sleek! Would definitely use again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kun

Stayed 1 night in Jun 2025

10/10 Excellent

Sheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very cozy and comfortable hotel room for a family visit.
Stayed 3 nights in Jun 2025

10/10 Excellent

Wai Chun, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is the best. Walkable to Sapporo station within 5 minutes
Stayed 3 nights in Jun 2025

10/10 Excellent

Nikki

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Very clean and very very friendly staff. It was so close to Sapporo station without paying the high price of other hotels. We had a great experience at this hotel.
Stayed 5 nights in Jun 2025

8/10 Good

Alan

Stayed 3 nights in Jun 2025

10/10 Excellent

Collin KY

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staffs at front desk are all friendly and welcoming when we arrived, Very professional advice for the overnight parking at hotel. Amazing surprise for our anniversary stay with a teddy bear as a gift. Thanks Mitsui hotel group.
Stayed 2 nights in May 2025

10/10 Excellent

Eng Eng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and bed was very comfortable. Helpful and friendly staffs
Stayed 2 nights in May 2025