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Hotel Alpenherz

4.0 star property
Family-friendly ski-in/ski-out hotel with ice skating

Choose dates to view prices

Photo gallery for Hotel Alpenherz

Front of property
A spa area with a stone fountain, yellow-striped lounge chairs, and a wooden reception desk.
A multi-story hotel with a traditional Alpine architectural style, featuring balconies and a stone facade.
A hotel room with a wooden ceiling, a bed with a red and gold bedspread, a wooden dresser, a desk with a lamp, and a view of the mountains through the window.
A hotel lobby with yellow-striped chairs, a fountain, and a staircase with white columns.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Gerlos 130, Gerlos, 6281
  • Place, Dorfbahn Gondola
    â€Ș9 min walk‬
  • Place, Isskogel Cable Car
    â€Ș4 min drive‬
  • Place, Achensee
    â€Ș47 min drive‬

Room options

View all photos for Standard Double Room (Kieselstein)

A hotel room with a wooden bed, a desk, a chair, a small table with a lamp, and a television.

Standard Double Room (Kieselstein)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

A hotel room with a wooden ceiling, a large bed with pillows, a bedside table, a chair, a small table with a lamp, and a window with curtains.

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

10.0 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony, Mountain View (Bergduft)

A hotel room with a bed, two chairs, a small table, and a window with curtains.

Superior Double Room, Balcony, Mountain View (Bergduft)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, Balcony, Mountain View (Vogelsang)

A hotel room with a wooden ceiling, a large bed with white linens, a small round table with a lamp, a TV on the wall, and a balcony with curtains.

Classic Double Room, Balcony, Mountain View (Vogelsang)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE CLASSIC MOUNTAIN VIEW

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE COMFORT

  • Sleeps 4

About the area

Gerlos

Skiing getaway.Stay at this Gerlos hotel and you'll be within half a mile (1 km) of Dorfbahn Gondola and 2 miles (3 km) of Isskogel Cable Car. Krummbach X-Press Ski Lift and Fussalmexpress are also within 3 miles (5 km).

What's nearby

  • Dorfbahn Gondola - 9 min walk - 0.8 km
  • Isskogel Cable Car - 4 min drive - 2.5 km
  • Gerlos Pass - 11 min drive - 11.9 km
  • Hintertux Glacier Ski Resort - 42 min drive - 46.7 km
  • Achensee - 47 min drive - 51.6 km

Getting around

  • Angererbach - Ahrnbach Station - 21 min drive
  • Kranebitten Airport (INN) - 73 min drive

Restaurants

  • â€ȘArena Center - ‬28 min drive
  • â€ȘLatschenalm - ‬29 min drive
  • â€ȘKreuzjochalm - ‬64 min drive
  • â€ȘRösslalm - ‬14 min drive
  • â€ȘBergrestaurant Gipfel Treffen - ‬33 min drive

About this property

Hotel Alpenherz

Family-friendly ski-in/ski-out hotel with ice skating
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a sauna. Hotel Alpenherz helps provide the perfect winter holiday with ski storage and shopping on site. When the sun goes down, sip aprĂšs-ski drinks in the hotel's bar.

There's a snack bar/deli on site. Free breakfast is served daily. Free self parking is available.

This 4-star Gerlos hotel is smoke free.

  • 17 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Alpenherz offers 17 accommodations with safes and bathrobes. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Children's activities
Alpenhotel Tirolerhof
Gerlos
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, 117 reviews
The price is CA $136
CA $158 total
includes taxes & fees
Aug 23 - Aug 24
Alpenhotel Tirolerhof

Property amenities

Family friendly

  • Free area shuttle
  • Free supervised activities for children
  • In-room refrigerator
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free area shuttle up to 50 m
  • Ski shuttle nearby
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Boat
  • Fishing
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Mountain biking
  • Pedal boat
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - ATU 74802957
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is ATU 74802957. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenherz
Alpenherz Gerlos
Alpenherz Hotel
Alpenherz Hotel Gerlos
Hotel Alpenherz Gerlos
Hotel Alpenherz
Hotel Alpenherz Hotel
Hotel Alpenherz Gerlos
Hotel Alpenherz Hotel Gerlos

Frequently asked questions

How close is Hotel Alpenherz to the airport?

Hotel Alpenherz is 50.8 mi (73-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Alpenherz?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Alpenherz on Aug 30, 2026 start from CA $235, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Alpenherz have an airport shuttle?

Airport shuttle services are not available at Hotel Alpenherz.

Does Hotel Alpenherz offer free breakfast?

Hotel Alpenherz offers free buffet breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Hotel Alpenherz?

No, there is no casino at this hotel.

What time is check-in at Hotel Alpenherz?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Alpenherz?

This hotel offers free self parking.

Does Hotel Alpenherz have a pool?

Hotel Alpenherz does not have a pool.

Does Hotel Alpenherz have a spa?

This hotel has a spa, which features hot stone massages.

How close is Hotel Alpenherz to downtown Gerlos?

Hotel Alpenherz is 0.2 mi away from Gerlos.

Hotel Alpenherz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 106 out of 132 reviews
Rating 8 - Good. 25 out of 132 reviews
Rating 6 - Okay. 1 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 0 out of 132 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay here. Extremely friendly and wonderful staff.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Maarten

Liked: Cleanliness, amenities, property conditions & facilities
10/10, amazing hotel and staff
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, property conditions & facilities
The best service and hospitality.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Eddie Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, nice and clean.

Fantastic hotel, nice and clean. Super service. Great breakfast. Absolutely recommendable.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit !!!!

This has to be one of the most under sold hotels. The quality of the hotel and owner were beyond our expectations. For me it over achieved it's 4x rating, with the quality of the accommodation and service offered. It should be noted that there was ample free parking at the front of the hotel which had not been mentioned in the write up, nor had the fact that Breakfast was also offered within the standard price and this again was exceptional.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
‘n Heerlijk schoon, warm en sfeervol hotel. Een zeer uitgebreid ontbijtbuffet. Qua ligging van de Dorfbahn, ongeveer 5 minuten lopen
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in guter Lage. Ideal um ein paar Tage auszuspannen. Typisch Tiroler Gastfreundschaft. FrĂŒhstĂŒck absolut ausreichend, fĂŒr jeden was dabei. Wir kommen gerne wieder.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes, toll gelegenes und super sauberes Hotel mit sehr netten Gastgebern und leckerem FrĂŒhstĂŒck.
Stayed 11 nights in Aug 2025
Verified review

8/10 Good

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

StraßenlĂ€rm

Sehr schönes und gepflegtes Hotel - leider die Zimmer zur Straße sehr laut!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 11 nights in Aug 2025
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VĂ„r favoritplats!

Det finns skÀl till att vi Äterkommer till denna underbara plats och hotell gÄng pÄ gÄng. Vi har varit hÀr sommartid. Fantastiskt trevligt vÀrdpar som tar hand om sina gÀster pÄ bÀsta sÀtt. Tillsammans med sin trevliga personal ser de till att det alltid Àr rent, snyggt och frÀscht. De har hjÀlpt till med förslag pÄ olika vandrings och cykelleder som passar just oss. Frukosten Àr mycket bra i lugn och skön miljö. I nÀrheten finns bra restauranger för lunch och middag. Efter en hÀrlig dag med aktivitet i denna underbara omgivning Àr det skönt att bara fÄ mysa pÄ sitt rum och planera för nÀsta Àventyr.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Cornelia

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer war sehr ruhig, gute Betten, tolles FrĂŒhstĂŒck
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Stefaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel

Leuk hotel vriendelijke bediening jammer was geen water op de kamer wel tegen betaling gekregen dan ontbijtbuffet wat rap op
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller Wanderurlaub

Wunderbares Hotel mit gutem FrĂŒhstĂŒck in guter Lage.
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Um uns wurde sich stets gekĂŒmmert und jede unserer Anfragen wurde schnell und zuvorkommend bearbeitet
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi hotel op korte afstand van skiliften.

Zeer hartelijk ontvangen. Aardige eigenaar. Goede locatie, fijne bedden. Mochten na het uitchecken auto nog even laten staan om nog een paar uurtjes te skieen.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine tolle Unterkunft, in sehr guter Lage und sehr gutem Service. Mitarbeiter sind sehr freundlich und erfĂŒllen jeden Wunsch. Gerne jederzeit wieder, sehr zu empfehlen.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlich in jeder Hinsicht. Sehr hilfsbereiter Chef. Saubere Zimmer. Kommen gerne wieder.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GrosszĂŒgige schöne Zimmer, sehr freundliche und aufmerksame Gastgeber, tolles FrĂŒhstĂŒck
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpenherz ❀

Super Hotel ❀ et meget behageligt ophold venlig i mĂždekommende dejlig seng skĂžn morgenmad Virkeligt et besĂžg vĂŠr 🥰😊
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roligt familie hotel i udkanten af Gerlos

Fantastisk rar og behagelig vÊrt pÄ dette lille hotel.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Peter Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smukt Hotel

Smukt hotel med en venlig og hjĂŠlpsom vĂŠrt. Super dejlig morgenmad, og dejlig seng. HĂ„ber ikke det er sidste gang vi besĂžger dette dejlige sted.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Birte Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flot, rent og pĂŠnt hotel, helt i top. Meget fin og personlig betjening Ligger centralt for gode Vandreture i den flotte natur
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genieten in Gerlos

We hebben een heerlijke week gehad in het Alpenherz hotel Heel vriendelijk ontvangst waardoor je je gelijk thuis voelde . Het hotel was super schoon en de eigenaar deed er alles aan om het naar de zin te maken. Een echte aanrader op loopafstand van Gerlos en de kabelbanen
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minuten lopen van skilift. Goed en uitgebreid ontbijt. Zeer schoon. Vriendelijk personeel.
Stayed 4 nights in Feb 2024