6/10 Okay
Andrew, Cambridgeshire
9 Oct 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corsican Honeymoon
Difficult to find the actual entrance. Ambiguous, inadequate signage. Reception closed therefore had to wait 2 hours before being able to get the car and luggage in. No information that reception had opening hours when booking so wasted time. Inventory had to be carried out on arrival and then had to walk back up a steep hill with the form. Missing items were never replaced anyway so what was the point? Breakfast al fresco ruined every morning by a plague of wasps and then gauloise smoking maintenance men who parked their vehicle across our view without even a 'Bonjour' . A room inspection was required and had to be booked. All very military but we were on honeymoon. We are 57 and 55 years old, English, yes but definately not hooligans!!! On leaving early for the airport reception was once again closed. Though there were staff inside and I gesticulated through the glass door that I was leaving and wanted to hand the key back they resolutely refused to open the door indicating they would open at 9. Fine but I needed to get to the airport!! Left key outside. Also barrier would not be opened to get car in to pick up luggage which meant I had to lug 4 heavy cases up a very steep hill in the heat. All very unhelpful. Not so good for my wife who was recovering from a recent stroke!! Asked for a kettle told they would look. Finally unable to assist. When I left I saw at least 10 in the baggage room.