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5.0 out of 5

"great room design with great views. lobby a bit small, but staff accommodated the rush of people checking in quickly. very organized to my surprise. " More

By a verified traveller on Sun 20 Oct 2019

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Hotel Description

5-star luxury hotel near The Bund, connected to a shopping center

Central Shanghai getaway

Within a 10-minute walk of this Pudong hotel, you'll find Lujiazui Central Greenland and Huangpu River. Also, Oriental Pearl Tower is within half a mile (1 km) and The Bund is within 2 miles (3 km).

Luxury amenities

A full-service spa, 4 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, express check-out, and airport shuttle. Enjoy the gym and perks like free self parking.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $304* Per night/room 31 Mar. - 1 Apr.

Mandarin, Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Harbour City)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mandarin, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mandarin Oriental Pudong, Shanghai ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mandarin Oriental Pudong, Shanghai

5 out of 5
great room design with great views. lobby a bit small, but staff accommodated the rush of people checking in quickly. very organized to my surprise.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

16 Dec. 2019 by Clemens Hoerth

Dear Guest, We really appreciate your high recognition on Travelocity and delighted to hear that you have enjoyed your stay with us. We would like to thank you for such a positive feedback. Once again, thank you very much for your recommendation. My colleagues and I look forward to your return for another great experience at Mandarin Oriental. Warm regards, Clemens Hoerth General Manager

About the Mandarin Oriental Pudong Shanghai

Location 111 Pudong South Road, Shanghai, Shanghai 200120

Property Features

Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A fitness center, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

  • 1 building
  • 362 guestrooms or units
  • 25 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Shanghai Railway Station (7.9 km / 4.9 mi)
  • Metro station: South Pudong Road Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with iPod docking stations and safes. LCD televisions come with satellite channels. Bathrooms include showers and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Fifty 8 Grill - This restaurant specializes in French cuisine and serves lunch and dinner.

Yong Yi Ting - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Zest - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Riviera Lounge - Onsite restaurant.

Qi Bar - This cocktail bar serves light fare only.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Facial treatments
  • Number of treatment rooms 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Mandarin Oriental Pudong, Shanghai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 437.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 274 for adults and CNY 137 for children
  • Fee for in-room wireless internet: CNY 120 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: CNY 120 per 24-hour period (rates may vary)
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 437.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Oriental Pudong
  • Mandarin Oriental Pudong Hotel
  • Mandarin Oriental Pudong Hotel Shanghai
  • Mandarin Oriental Pudong Shanghai
  • Mandarin Oriental Shanghai Pudong
  • Mandarin Oriental Pudong Shanghai Hotel
  • Mandarin Oriental Pudong Shan
  • Mandarin Oriental Pudong Shanghai
  • Mandarin Oriental Pudong, Shanghai Hotel
  • Mandarin Oriental Pudong, Shanghai Shanghai
  • Mandarin Oriental Pudong, Shanghai Hotel Shanghai

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.