See all properties

Grand Rotana Resort & Spa

5.0 star property
5-star beachfront hotel near Shark's Bay

Choose dates to view prices

Photo gallery for Grand Rotana Resort & Spa

A large, illuminated swimming pool surrounded by palm trees and a resort setting at dusk.
Creator video
A beachside resort with palm trees, sun loungers, and a view of the sea.
A circular outdoor lounge area with sofas and round tables, overlooking a sunset over the sea.
Down comforters, Tempur-Pedic beds, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Shark's Bay, Sharm El Sheikh, South Sinai Governorate, 46619
  • Place, Shark's Bay
    ‪3 min walk‬
  • Place, Ras Mohammed National Park
    ‪3 min walk‬
  • Place, Shark's Bay Beach
    ‪8 min drive‬
  • Airport, Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed (Sea Front)

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a balcony with a view of the outdoors.

Room, 1 King Bed (Sea Front)

  • Sea view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (Sea Front)

A hotel room with two beds, a TV, a desk with a lamp, and a view of the beach.

Room, 2 Twin Beds (Sea Front)

  • Sea view
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Sea View

A hotel room with a large bed, a desk with a TV, a chair, a small table with a vase, and a balcony with a view.

Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Sea View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Room, 2 Twin Beds, Sea View

  • Sea view
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Garden

Room, 1 King Bed, Garden View

  • Garden view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Garden View

A bathroom with a sink, mirror, and a hairdryer mounted on the wall.

Room, 2 Twin Beds, Garden View

  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Club Lounge Access (Sea Front)

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a balcony with a view of the outdoors.

Room, 1 King Bed, Club Lounge Access (Sea Front)

  • Sea view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Club Lounge Access (Sea Front)

A bathroom with a toilet, sink, mirror, and shower.

Room, 2 Twin Beds, Club Lounge Access (Sea Front)

  • Sea view
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Room, 2 Twin Beds, Sea View (Pool View)

A modern bathroom with a large mirror, a sink, a glass shower enclosure, and a towel rack.

Panoramic Room, 2 Twin Beds, Sea View (Pool View)

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Room, 1 King Bed, Sea View (Pool View)

A hotel room with a large bed, a desk, two chairs, a TV, and a painting of a cityscape.

Panoramic Room, 1 King Bed, Sea View (Pool View)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Sea Front)

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a balcony with a view of the ocean.

Suite, 1 Bedroom (Sea Front)

  • Beach view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Villa, 5 Bedrooms (private Garden and Pool)

  • Sea view
  • 660 sq m
  • 5 bedrooms
  • Sleeps 14
  • 3 King Beds and 4 Twin Beds
  • Free WiFi

Villa, 4 Bedrooms (private Garden and Pool)

  • Sea view
  • 460 sq m
  • 4 bedrooms
  • Sleeps 9
  • 2 King Beds and 4 Twin Beds
  • Free WiFi

APARTMENT TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

Bed in dormitory GARDEN VIEW

  • Sleeps 1
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

You may also like

Ad
4 outdoor pools

Swissôtel Sharm El Sheikh All Inclusive Collection

Naama Bay
  • On private beach
  • Pool
  • All-inclusive
  • Spa
9.4 out of 10, Exceptional, 67 reviews
The price is CA $340
CA $439 total
includes taxes & fees
Sep 8 - Sep 9
Swissôtel Sharm El Sheikh All Inclusive Collection

About the area

Sharm El Sheikh

Beachfront retreat .At this Shark's Bay hotel, you'll be within a 5-minute walk of Shark's Bay and Ras Mohammed National Park. Shark's Bay Beach and Sharm El Sheikh Golf Resort are also within 2 miles (3 km).

What's nearby

  • Shark's Bay - 3 min walk - 0.3 km
  • Ras Mohammed National Park - 3 min walk - 0.3 km
  • Shark's Bay Beach - 8 min drive - 2.7 km
  • SOHO Square - 14 min drive - 4.2 km
  • Domina Coral Bay Congress Centre - 14 min drive - 5.7 km

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 13 min drive

Restaurants

  • ‪Basata - ‬9 min drive
  • ‪Sunrise International Restaurant - ‬8 min walk
  • ‪Ramses at Grand Rotana Resort & Spa - ‬2 min walk
  • ‪Nora - ‬8 min walk
  • ‪Fisherman Restaurant - ‬11 min drive

About this property

Grand Rotana Resort & Spa

5-star beachfront hotel near Shark's Bay
Some rates at Grand Rotana Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the hotel's beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Grand Rotana Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This Mediterranean hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. You'll have access to the outdoor pool and health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Sharm El Sheikh hotel.

  • 526 guestrooms or units
  • 5 levels
  • 9 buildings
  • 4 dining venues
  • 2 bars on the beach
  • 6 bars or lounges
  • Built in 2005
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Grand Rotana Resort & Spa offers 526 accommodations, which are accessible via exterior corridors and feature minibars and safes. Tempur-Pedic beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Zen The Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

View from property
Savoy Sharm El Sheikh
Shark's Bay
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.3 out of 5, Excellent, 364 reviews
The price is CA $243
CA $320 total
includes taxes & fees
Sep 1 - Sep 2
Savoy Sharm El Sheikh

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 per person
  • 2 beach bars
  • 4 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (35 inch wide door)
  • Hospital bed
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (19 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weights
  • Phone
  • Safe
  • Stationary bicycle
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 18 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Rotana
Grand Rotana Resort
Grand Rotana Resort Sharm el Sheikh
Grand Rotana Sharm el Sheikh
Rotana Grand
Grand Rotana Resort And Spa
Grand Rotana Sharm El Sheikh
Grand Rotana Hotel Sharm El Sheikh
Grand Rotana Resort Spa

Frequently asked questions

How close is Grand Rotana Resort & Spa to the airport?

Grand Rotana Resort & Spa is 5.4 mi (13-min drive) away from the Sharm El-Sheikh Intl. Airport (SSH) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Rotana Resort & Spa?

As of Aug 9, 2026, prices found for a 1-night stay for 2 adults at Grand Rotana Resort & Spa on Sept 3, 2026 start from CA $199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Rotana Resort & Spa have an airport shuttle?

Grand Rotana Resort & Spa offers an airport shuttle 24 hours a day, on request, for a charge of USD 18 per person, one-way.

How close is Grand Rotana Resort & Spa to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Grand Rotana Resort & Spa offer free breakfast?

Free breakfast isn’t provided at Grand Rotana Resort & Spa, but buffet breakfast is offered for a fee of USD 15 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Grand Rotana Resort & Spa?

No, there is no casino at this hotel, but Sinai Grand Casino (11-min drive) is nearby.

What time is check-in at Grand Rotana Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Grand Rotana Resort & Spa?

This hotel offers free self parking.

Does Grand Rotana Resort & Spa have a pool?

Grand Rotana Resort & Spa features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 5:00 PM.

Does Grand Rotana Resort & Spa have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a poolside location, and pool views.

Does Grand Rotana Resort & Spa have a spa?

Pamper yourself with a day at Zen The Spa, where you can enjoy aromatherapy, body treatments, and Swedish massages.

How close is Grand Rotana Resort & Spa to downtown Sharm El Sheikh?

Grand Rotana Resort & Spa is 3.6 mi away from Sharm El Sheikh.

Grand Rotana Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 166 reviews
Rating 8 - Good. 49 out of 166 reviews
Rating 6 - Okay. 15 out of 166 reviews
Rating 4 - Poor. 10 out of 166 reviews
Rating 2 - Terrible. 8 out of 166 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yehia

Liked: Amenities, property conditions & facilities
All amazing
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nenad

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just perfect.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel good location and clean good food..
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Ibrahim

Liked: Cleanliness, property conditions & facilities
Rooms are mis-sold. Room with 2 single beds are sold as rooms suitable for family of 4.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Yelaman

Liked: Cleanliness, staff & service, property conditions & facilities
All loved stayed for 3 night was impresive
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely stay specially due to friendly atmosphere from the reception and staff House keeper Karim and pool bar man Rami were very helpful to us
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time!

We loved the hotel! From the staff to the grounds, it was a wonderful experience! Everything is kept very clean and nice, wish we could have stayed longer
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Andrew

Liked: Staff & service, property conditions & facilities
entertainment poor.for five days they were building marques for a new years eve gala night.we were departing on the 29th of december,but had to put up with the noise of builders hammers banging and general noise and waste that comes with 30 men erecting and building a massive construction.the infinity pool was closedfor 4 days.you had to walk over false flooring to get to restaurants and the main reception.
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Grand Rotana. The staff were very friendly, the food was great with new buffet options daily, and the resort was clean and well-maintained. The beach was stunning, with amazing coral and fish — a top-notch snorkeling spot! The only downside was the limited entertainment options, which could use more variety and better quality. Overall, a fantastic experience
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people every where are friendly, working around the hour to make your dreams true. Starting from front desk, Amir, Ahmed, going to the concierge, Ekramy, Salama, Ahmed, then to the food resturant, manager Ibrahim, waiters, Yassir, Faris, chief Mohamed for the pasta, chief Mohamed forcthe desert, chief mohamed for special diet. Then the doctor onboard, Dr. Mahmoud. Activity center on the beach is amazing.
Stayed 5 nights in Jan 2025
Verified review

4/10 Poor

raymond

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rating: ★★☆☆☆
Title:Disappointing Stay at a Supposed Five Star Resort We recently stayed at the Grand Rotana Sharm El Sheikh, booked through Expedia, expecting a five-star experience. While there were some positives, repeated issues made our stay disappointing. Positives:
Airport transfers by Expedia were excellent, spotless, comfortable cars and courteous drivers. Flights with EasyJet were smooth, and the Club Lounge was a real highlight thanks to Mohammed and his outstanding team. The restaurant and housekeeping staff also provided great service. Negatives:
From the first day, our rooms suffered serious maintenance problems; a flooded bathroom, ceiling leaks, and faulty air conditioning that required repeated repairs and a room change. The pool area was poorly maintained with missing tiles and loose fittings, and hygiene standards were concerning, both my wife and I suffered stomach upsets requiring medication. One of the main escalators was also out of action on numerous evenings for repair and despite operating a card system sunloungers were reserved with towels well before 8am and left unused for many hours. Dining options were limited (à la carte only twice in 10 nights) and inconsistent in quality. Management was reactive rather than proactive. Having stayed at other Rotana properties, this hotel fell well below the brand’s usual standard. Despite a few standout staff members, the overall experience did not reflect a five-star resort and left us deeply disappointed.
Room view
Pool maintenance: Loose tiles with dirty glue residue around the pool.
Sea view
Sun loungers reserved with towels and left unused for many hours.
Stayed 10 nights in Sep 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Quarto enorme, vista incrível.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr Gut
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

nicolae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bellissimo, partendo dalla struttura per arrivare al personale e al servizio che offrono
Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE STAY

-Deluxe room as booked but can't be even normal!! It was room #1127 -Rude rescue team at the pool and impolite way in speaking to gusets and their managers is taking no action at all to stop that. - Room full of ants and insects, cleaning level is a disaster , i have to call to bring some one to take the trash! -Ants were found also in my drink at Ramsis restaurant at the hotel and the guy comfortably said it won't be the last problem!! -Not recommended at all
Stayed 2 nights in Jul 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

My first and last time such hotel !

I booked upon recommendation of my friend about how amazing the hotel is and stayed in room 1127. Since i entered the room the problems has started. The room supposed to be deluxe one but it was full of insects "ants" and my baby was harmed by them many times !! They said they clean the room every 48 hours but nothing happened, i even have to call to bring some one to take the trash!!!. I found ants in my drink at the restaurant "RAMSIS ONE"! and when I called the guy to show it to him , he looked in the glass saying i am not saying anything although it was on the surface!! then said that such problems happened a lot and this will not be the last time for having such problems so sorry by any way!! I actually dont know how he could speak in such way to a customer till now!.The electric stairs was damaged and i have to climb the huge amounts of stairs lifting my baby stroller just to reach to the restaurant!, The rescue team working on the pool are more than rude, speak in un proper way with my wife to prohibit her from going to the swimming pool claiming that time is ended although it was 5 pm and when we called the Mr Mohamed from the reception, he said no time is still on till 7pm !!! and the guy should not said that and advised if it repeats again just let him know without even taking any action with him!! Very disappointing place, do not recommend it at all.
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

elmetwalli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

amazing
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but...

Good place but more suitable in summer rather than in winter because adult bool is not heated but kids pool is heated. Rooms some are new and amazing others are old so always choose renovated rooms otherwise amazing place
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la pulizia, la cordialità,l attenzione. e' un resort di livello che si trova direttamente sul mare
Stayed 7 nights in Dec 2019
Verified review

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

رائع جدا

رائعه ومكان جميل جدا انصح بالاقامه به مريح نفسيا اشكر جميع العاملين به من الاستاذ محمود في الاستقبال ورضا واحمد يعملون بكل احترافيه
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

استثنائي

استثانيه منتجع رائع بكل ماتعنيه كلمه رائع اذ ارات الاسترخاء والراحه تجدها فيه متنوع واحب اشكر جميع الاصطف العاملين بالمنتجع عمل احترافي واخص بالشكر موظفي الاستقبال رضاء وعادل ومحمود وفي كلوب روتانا احمد ومحمود قمه بالادب والاحترام لكم مني جزيل الشكر والاحترام
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

منتجع مريح نفسيا

جيدا جدا
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Sendil Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best resort for family time

Best place to be with family
Stayed 14 nights in Nov 2019
Verified review

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Rotana World Radiocommunications Conference

Weather was excellent; hotel location was good; very friendly staff. Reservations don’t communicate with reception - had two issues.
Stayed 27 nights in Oct 2019