"I found it odd that being advertised as an International hotel that it was odd that wait staff in the restaurants were unable to understand even the m ... " More
Bao'an stay
Your stay at this Bao'an hotel places you within 2 miles (3 km) of Lixinhu Garden and Phoenix Mountain. Fuyong Ferry Terminal is within 9 miles (15 km) and Yitian Holiday Plaza is within 20 miles (32 km).
Multiple dining options
This luxury hotel includes 4 restaurants, an indoor pool, and an outdoor tennis court. Traveling on business? Take advantage of the business center, free WiFi in public areas, and train station pick-up service. Enjoy the gym and perks like free self parking.
As a guest of Baolilai International Hotel Shenzhen, you'll find an indoor pool, an outdoor tennis court, a sauna, and a fitness center. There are 4 restaurants on site, along with a grocery/convenience store. Business amenities include a business center, meeting rooms, and limo/town car service. WiFi and wired Internet are free in public spaces. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Baolilai International Hotel Shenzhen. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Shenzhen hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Free self parking , Parking (limited spaces)
Baolilai International Hotel Shenzhen offers 502 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations have separate dining areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Sialan Western Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner.
Phoenix Court - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Fukujima - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Nansen Chinese Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Baolilai International Hotel Shenzhen offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, Eurocard, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our rating system.