See all properties

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

5.0 star property
5-star luxury hotel near Dongmen Pedestrian Street

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Lobby
Suite, 2 Bedrooms, Accessible, Club Lounge Access
Front of property
Exterior
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

View in a map
3018 Nanhu Road Luohu District, Shenzhen, Guangdong, 518001
  • Place, Dongmen Pedestrian Street
    ‪5 min walk‬
  • Place, The MixC Shopping Mall
    ‪17 min walk‬
  • Place, Luohu Port
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Rainfall showerhead, hair dryer, bathrobes, slippers

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 64 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Club Lounge Access

Junior Studio Suite, 1 King Bed, Club Lounge Access

Junior Studio Suite, 1 King Bed, Club Lounge Access

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 Queen Bed

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Accessible, Club Lounge Access

Junior Suite, 2 Single Beds, Accessible, Club Lounge Access

Junior Suite, 2 Twin Beds, Accessible, Club Lounge Access

  • 64 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Club Lounge Access

Suite, 2 Bedrooms, Accessible, Club Lounge Access

Suite, 2 Bedrooms, Accessible, Club Lounge Access

  • 192 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds

Rainfall showerhead, hair dryer, bathrobes, slippers

Premium Room, 2 Twin Beds

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Studio Suite, 1 King Bed, Club Lounge Access (High Floor)

Junior Studio Suite, 1 King Bed, Club Lounge Access (High Floor)

Junior Studio Suite, 1 King Bed, Club Lounge Access (High Floor)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed (Living and Dining Areas)

Premium bedding, down comforters, in-room safe, desk

Junior Studio Suite, 1 King Bed (Living and Dining Areas)

9.0 out of 10
Wonderful
(2 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed, Jetted Tub

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed (High Floor)

Rainfall showerhead, hair dryer, bathrobes, slippers

Junior Studio Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed (High Floor, Living and Dining Areas)

Premium bedding, down comforters, in-room safe, desk

Junior Studio Suite, 1 King Bed (High Floor, Living and Dining Areas)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

Hilton Garden Inn Shenzhen Airport

Bao'an
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 123 reviews
The price is CA $68
CA $80 total
includes taxes & fees
Dec 28 - Dec 29
Hilton Garden Inn Shenzhen Airport

About the area

Shenzhen

Central Shenzhen getaway .A stay at this Luohu hotel places you within half a mile (1 km) of Dongmen Pedestrian Street and 3 miles (5 km) of Huaqiangbei. Hong Kong Golf Club and Shenzhen Convention and Exhibition Center are also within 6 miles (10 km).

What's nearby

  • Dongmen Pedestrian Street - 5 min walk - 0.5 km
  • International Foreign Trade Center - 9 min walk - 0.8 km
  • The MixC Shopping Mall - 17 min walk - 1.5 km
  • Luohu Commercial City - 20 min walk - 1.7 km
  • Luohu Port - 6 min drive - 2.4 km

Getting around

  • Xiangxicun Station - 2 min walk
  • Shenzhen Station - 3 min drive
  • Shenzhen Intl. Airport (SZX) - 45 min drive

Restaurants

  • ‪深圳丽都酒店 Lido Hotel - ‬2 min walk
  • ‪麻辣藝號 - ‬1 min walk
  • ‪金鮀岛潮州酒家 - ‬2 min walk
  • ‪喜上鴿 - ‬1 min walk
  • ‪和久居 - ‬2 min walk

About this property

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

5-star luxury hotel near Dongmen Pedestrian Street
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 9257 square feet (860 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

  • 312 guestrooms or units
  • 27 levels
  • 9257 sq ft of conference space
  • 860 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG offers 312 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Yuan Spa has 10 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is open daily.

Similar properties

Bar (on property)
Shangri-La Shenzhen
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, 1,004 reviews
The price is CA $109
CA $127 total
includes taxes & fees
Dec 29 - Dec 30
Shangri-La Shenzhen

Property amenities

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 170 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch TV with satellite channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 233.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 170 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza

Reviews

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 386 out of 761 reviews
Rating 8 - Good. 287 out of 761 reviews
Rating 6 - Okay. 58 out of 761 reviews
Rating 4 - Poor. 15 out of 761 reviews
Rating 2 - Terrible. 15 out of 761 reviews

Reviews

6/10 Okay

Boon Leong

Business traveller
Liked: Cleanliness
Disliked: Staff & service
When checking in, was advised by the check in staff that my room type is either near the lift or end of corridor. I stated that i prefer the one near the lift. But when go to the room, it is the one furthest down the corridor.
Stayed 1 night in Sep 2025

6/10 Okay

Hoa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The
Stayed 5 nights in Jul 2025

6/10 Okay

Mohindrakumar

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Compared to other Crowne Plaza average

as per my four days experience, hotel is good, but there is staff is not sufficient. Also they can use it to AI for delivery average.
Stayed 4 nights in Jul 2025

8/10 Good

Mimi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast staff, especially Rosa Zhang,and check-in staff exceptional. Rooms are large and clean, but property is just a little dated. Good value for money.
Stayed 2 nights in May 2025

8/10 Good

Shuk Han Phoebe

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly and helpful staff. Very accommodating to our requests - extra towels, firmer pillows , late checkouts etc Hotel close the Huagiangbei and Dongman shopping area. The room we stayed in is very spacious. We had a wonderful time in Shenzhen.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Thanks for taking care of us.
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of Dongmen pedestrian street. Staff were very friendly, professional and helpful. There are staff that are able to speak both Cantonese, mandarin and some english. Room was spacious and clean, with the bathroom being almost as big as the bedroom! I always recommend Crowne plaza, especially in China!
Stayed 1 night in Apr 2025

10/10 Excellent

YUN

Business traveller, Travelled with group
Liked: Amenities
The service at reception was great. Kindly curtesy manner and good attitude with his services. So it gave you a good impression before you walk into your room. Room is specious and with good mattress. Breakfast was great and people were very nice. On the whole they are excellent hospitality. The hotel situated in a good busy street with lots of restaurants and facilities around. Will come back again.
Stayed 2 nights in Apr 2025

6/10 Okay

Benjamin

Most receptions don’t understand English. The ones that do it’s very limited. Is a great hotel and service overall but I just caution someone coming here who only speaks English that it is hard to get on
Stayed 6 nights in Apr 2025

10/10 Excellent

adel

Liked: Cleanliness, staff & service, property conditions & facilities
Amy Huang was amazing with her service. I appreciate her help and I will definitely come back.

2/10 Terrible

Shantaram

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This building is 25 years old. Keep that in mind. The mail manager try to rip the guess off I do not recommend this hotel. I’ll never go there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Shantaram

Liked: Cleanliness, staff & service, property conditions & facilities
I was greeted very warmly by the front desk supervisor at the Crowne Plaza hotel by the name of Kingsley, Li She was very welcoming. She was thoughtful. She make sure I had what I needed. She greeted us with a two bottle of water. She would give us a chair to sit while we wait. The service was amazing. I recommend anyone whoever go to Crunk Plaza, Chan to look for Kingsley. She would be an amazing person to take care of you. I was very pleased very proud and I stayed on because of her and the treatment is great. The service is great. The breakfast is fantastic. The evening snack was amazing And the bed give me an amazing sleep. I recommend Crowne Plaza any day and I think we have to recognize Kingsley because she was the front desk. She was a receptionist and she represented Chrome Plaza very well. I hope someone recognize her hard work.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald Allan Santos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, a bit outdated but its clean, the hotel is very close to the subway station and shopping area. The lobby is vey quiet, hotel lobby staff is ok, I didn't feel very welcomy maybe because the staff are sitting behind the desk and it feels like more of an office than a hotel. I think this is a thing they need to improve, perhaps change the seats to high chair so if they need to stand up its easier for them, I'm not against them sitting, I know its a hard job to stand up all day. Also I didn't see any bellman or doorman that welcomes you. The breakfast is very good, the staff there were nice and attentive. The housekeeping staff are very good they attend to our needs like extra towels and slippers very fast. Overall its a nice experience, we may come back again whenever we are in Shenzhen.
Stayed 1 night in Mar 2025

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were great and friendly and location was great. Cleaning staff did a great job at keeping everything spotless during our entire stay. Lots of shopping and dining options.
Stayed 5 nights in Feb 2025

2/10 Terrible

Chaichumpol

Stayed 4 nights in Dec 2024

10/10 Excellent

Yik Fatt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and very clean. Hotel staff are friendly and polite.
Stayed 5 nights in Dec 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to shops, food and transport. Buffet breakfast not as good as expected - food options similar each day and regularly ran out of food. The cheese looked the same each day. Furniture is dated but the rooms are very big.
Stayed 5 nights in Dec 2024

8/10 Good

Booi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is close to shopping, restaurants and MTR station. The room we booked was advertised as 36 sqm but the actual size is, at most, 30 sqm.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

??

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staffs
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Spacious, good location, clean,
Stayed 1 night in Nov 2024

8/10 Good

Chin kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024