Based on 220 reviews TripAdvisor Traveller Rating 5 out of 5

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Hotel Description

5-star luxury hotel, connected to a shopping center in Longhua District

In shopping district

A stay at this Longhua District hotel places you within half a mile (1 km) of Mission Hills Ecological Sports Park and 3 miles (5 km) of Shenzhen Guanlan Landscape and Cultural Park. Daping Park is within 9 miles (15 km) and Xiagongyan Reservoir is within 12 miles (20 km).

Multiple dining options

This smoke-free hotel includes 3 restaurants, an outdoor pool, and an outdoor tennis court. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 258 guestrooms also offer free WiFi and LCD TVs. Free wired Internet, minibars, and separate bathtubs and showers are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$95 per night

Studio

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Studio Twin Suite

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Deluxe Room(offline)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King/Twin Room(Enjoy the privilege of set menu (Three Courses) of lunch or dinner

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 220 reviews

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Property Features

Hard Rock Hotel Shenzhen offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the luxury Hard Rock Hotel Shenzhen. Self parking is free. This 5-star Shenzhen hotel is smoke free.

  • 258 guestrooms or units
  • 3 dining venues
  • 8 conference rooms
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool1
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Shenzhen (SZX-Shenzhen Intl.) (36.2 km / 22.5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. This Shenzhen hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • LCD television
  • Satellite channels
  • Electric kettle
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Hard Rock Cafe - This restaurant specializes in American cuisine.

Sessions - This restaurant specializes in international cuisine. Open daily.

GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 193.2 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • The seasonal pool will open in March and close in December.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Promotions

Special Offer

Book a stay in any room or rate plan and receive a CNY 50 credit valid toward any food purchase.


Credit and redemption details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.