See all properties
Save

Kempinski Hotel Shenzhen China

5.0 star property
5-star luxury hotel near Window of the World, connected to a shopping center

Choose dates to view prices

Photo gallery for Kempinski Hotel Shenzhen China

Lobby
Indoor pool
Property amenity
Premium bedding, down comforters, in-room safe, individually decorated
Breakfast, lunch and dinner served
Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054
  • Popular LocationShenzhen University16 min walk
  • Popular LocationWindow of the World6 min drive
  • Popular LocationShenzhen Bay Port6 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)32 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Salon)

Executive Suite (Salon)

Executive Suite (Salon)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Grand)

Deluxe Room, 1 King Bed (Grand)

Deluxe Room, 1 King Bed (Grand)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive)

Deluxe Room, 1 King Bed (Executive)

Deluxe Room, 1 King Bed (Executive)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Premium Twin Room

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds (Grand)

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 2 Single Beds (Grand)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (67)
The price is CA $149
per night
CA $174 total
includes taxes & fees
25 May - 26 May
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

About the area

Shenzhen

Nanshan stay.With a stay at this Nanshan hotel, you'll be within half a mile (1 km) of Coastal City and 2 miles (3 km) of Shenzhen University. MixC Shopping Mall and Shenzhen Bay Sports Center are also within 2 miles (3 km).

What's nearby

  • Coastal City - 9 min walk
  • Shenzhen University - 16 min walk
  • MixC Shopping Mall - 19 min walk
  • Window of the World - 6 min drive
  • Shenzhen Bay Port - 6 min drive

Getting around

  • Houhai Station - 4 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • 日本料理味彩梦厨房 - 15 min walk
  • So Cafe - 10 min walk
  • Teabank - 8 min walk
  • 鲁粤轩 - 9 min walk
  • 关中源 - 14 min walk

About this property

Kempinski Hotel Shenzhen China

5-star luxury hotel near Window of the World, connected to a shopping center
Kempinski Hotel Shenzhen China offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, a meeting room, and limo/town car service. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Kempinski Hotel Shenzhen China. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 383 guestrooms or units
  • 25 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Kempinski Hotel Shenzhen China offers 383 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to lanais. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Russian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: CNY 219.21 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Lanai

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 219.21 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen

Kempinski Hotel Shenzhen China Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 154 out of 355 reviews" "
Rating 8 - Good. 130 out of 355 reviews" "
Rating 6 - Okay. 44 out of 355 reviews" "
Rating 4 - Poor. 18 out of 355 reviews" "
Rating 2 - Terrible. 9 out of 355 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Puran Chand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pleasant stay
Stayed 2 nights in May 2022

8/10 Good

HUI

Stayed 1 night in Nov 2020

2/10 Terrible

MENGJING

Stayed 1 night in Sep 2020

10/10 Excellent

Hung-Lieh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Pallage Thushara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel. Staff can speak English and happy to help.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check in was very good Snow and Maxim were very nice thank you !
Stayed 2 nights in Oct 2019

10/10 Excellent

Fairfair, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. The room is spacious and the bed and linen is comfortable. Breakfast buffet covers a good range of choices. Concierge staff is courteous and efficient. Late check out at 2 pm can be arranged with no extra cost. Very happy with this stay. The only improvement needed is the toiletries. Shampoo-conditioner in one does not cut it.
Stayed 1 night in Nov 2019