Motel prĂšs de Casino Horseshoe Bossier Ă Bossier City
Free breakfast is available daily. WiFi is free in public spaces. Super 8 by Wyndham Bossier City/Shreveport Area also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.
Smoking is allowed in designated areas at this Bossier City motel.
The sheets and bed covers were disgusting. All stained, there was trash under the fitted sheet and the mattress topper stained with blood and what looked like urine. The mattress topper covered another waterproof cover all with grotesque stains and trash. How does trash even get there? Its cheap, not worth saving a few bucks
From check-in to check-out I had problems. I checked in October 18th and when I got to my room it stunk it smelled of cigarettes and this was a non-smoking room. So I went to the front desk and she changed my room to the room next door but she informed me that she couldnât change my room again( if I was dissatisfied) because it was a busy booked night. And that if I was unhappy with my room they would just have to issue me a refund. So I got to my room it was a little better. I noticed above the shower though that it looked like it was some type of damaged but I didnât see any leaking so I let it go. đ I shouldnât have let it go. The next morning when I woke up to get ready to take my shower the ceiling started leaking really badly through my shower/ tub and I wasnât going to take a shower because it couldâve collapsed through. So I called the front desk and the agent switched me to another room so I could shower and extended my check- out time by an hour. I say this to say that whomever cleaned that room knew that the ceiling looked bad like that and shouldâve reported it to the front desk so that it could be Vacant and no one would be placed in there. I was disappointed. Iâve stayed at this property too many times for them not to have at least offered a free night stay or something on my next stay as an apology. I booked through Expedia and they were the ones who offered me something and an apology. Smh
The room needed a mayor improvement in optics and painted I dull colors. Shower was missing shower head and I could not see anyone using the coffee machine within room.
The towels are stained brown. The breakfast area is filthy and the breakfast options are barely existent. The staff person was sleeping on the couch when we arrived. It wasnât late. She did not give us any info on where our room was located, the breakfast hours, the WiFi or check out time. This place is filthy and poorly managed.
The check-in person did not even stop her personal call or get up for check-in. When I called about slippery, wet floor she said everyone was gone. I had to go get extra towels out of the closet myself. Actual room comfort was fine, just need better employees.