The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Fee for full breakfast: approximately KZT 3000 for adults and KZT 3000 for children
• Airport shuttle fee: KZT 2 per vehicle (one-way)
• Airport shuttle fee per child: KZT 2 (one-way), (up to 15 years old)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

• If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
• One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
• Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.