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4.0 out of 5

"I booked this hotel for 3 nights for my honeymoon. I called the hotel 3 days in advance to request for a quite room. I also mention that again at the ... " More

By a verified traveller on Mon 01 Jun 2009

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Hotel Description

Spa hotel near Orchard Road

Heart of Singapore

With a stay at this Orchard hotel, you'll be within half a mile (1 km) of Orchard Road and 2 miles (3 km) of Singapore Botanic Gardens. Merlion and Singapore Flyer are also within 3 miles (5 km).

Poolside dining

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Deluxe Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds (Club Access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed (Garden Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Hyatt Singapore ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Grand Hyatt Singapore

4 out of 5

Great location, but poor service at the front desk

I booked this hotel for 3 nights for my honeymoon. I called the hotel 3 days in advance to request for a quite room. I also mention that again at the front desk when I check in. However the front desk still offer me the first room next to the elevator. I can hear everyone who takes the elevator. So I complained and request for another room. After 15 mins of calling, they put us into another room. This time, they finally get it right. This room is much better. Overall, both of the rooms are great, clean and nice. Their breakfast buffet is great too.

Posted by on 1 Jun. 2009

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About the Grand Hyatt Singapore (SG Clean)

Location 10 Scotts Road, Singapore, 228211

Property Features

Grand Hyatt Singapore offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 5 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a business center, 16 meeting rooms, and limo/town car service. Spa services, multilingual staff, and a garden are also featured at the business-friendly Grand Hyatt Singapore. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Singapore hotel is smoke free.

  • 699 guestrooms or units
  • 21 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1971
  • Supervised childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Metro station: Orchard Station (0.3 km / 0.2 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Grand Hyatt Singapore offers 699 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Electric kettle
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

StraitsKitchen - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Oasis - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Pete's Place - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

Le Pristine Singapore - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

10|Scotts - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

Spa Services

  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property does not allow children age 12 and younger to access the Club Lounge after 5 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 57.55 for adults and SGD 28.78 for children
  • Covered valet parking fee: SGD 16.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Singapore
  • Grand Hyatt Singapore Hotel
  • Singapore Grand Hyatt
  • Grand Hyatt Singapore Hotel Singapore
  • Hyatt Regency Singapore
  • Hyatt Singapore
  • Singapore Hyatt

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.