I booked this place/room in Solvang a few months back to celebrate a birthday and unfortunately it turned out to be a disaster to say the least. We drove from Los Angeles area to Solvang on Saturday. We spent our day at a festival and around 4:30 or so we went to check into the room that I had pay for, just to find out that it was occupied by someone else. We walked into a room that had clothing, food and personal items spread all over the room. We could have been killed if those other people would have been in the room! Those poor people probably would have thought that we were invading/robbing or who knows what else. I immediately called the host to this property, who had no response to me! The only thing he said to me was “ I will reimburse your money”, just like no big deal. Meanwhile, here we are in Solvang where we have no place to stay, I had made reservations for a dinner and reservations for the next day also to go and have breakfast and lunch and everything was destroyed. the host didn’t offer any options, ideas or resolutions to us not having a place to stay for the night, nothing.! All he did was hang up the phone, after telling me that I would get reimbursed. A horrible experience to say the least. A reimbursement of my money doesn’t make up for our birthday that was ruined, for putting our lives at risk and for not being compensated in any other way. Shame on you guys for taking advantage of people.