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4.5 out of 5

"They have a gym!!!! And valet parking service for about 20 euro. Breakfast and WiFi were good. Didn’t get to go up to the roof because it was winter b ... " More

By a verified traveller on Wed 20 Nov 2019

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Hotel Description

Family-friendly 4-star hotel near Marina Grande Beach

City center stay

A stay at this Sorrento Historic Centre hotel places you steps from Piazza Tasso and a 5-minute walk from Corso Italia. Sorrento Marina and Sorrento Lift are also within half a mile (1 km).

Free breakfast

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like buffet breakfast and WiFi in public areas.

Free WiFi, LED TVs

The 65 soundproofed guestrooms offer free WiFi and minibars. LED TVs come with satellite channels, and other amenities include room service and premium bedding.

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Plaza ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Plaza

Everyone (3) Couples (1)
5 out of 5
They have a gym!!!! And valet parking service for about 20 euro. Breakfast and WiFi were good. Didn’t get to go up to the roof because it was winter but they would have let me if I asked. The room was good and it’s super close to town.

Posted by on 20 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Marianna - Front Desk

Dear Guest, thank you for the review and the 5 points! We're very happy you enjoyed our services, like the gym and the valet parking. We hope to have you here in Summer so that you can enjoy our roof terrace and its marvelous swimming pool! Kind regards.

3 out of 5

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Marianna - Front Desk

Dear Guest, first of all thank you very much for your review. We are a bit surprised to see you have assigned 3 points out of 5 when we generally receive high rates from our guests. We'd appreciate if you could kindly share with us your impressions and the reasons of this assessment. Looking forward to reading from you, Kind Regards. Marianna - Front Desk.

5 out of 5

Great hotel in perfect location

Wonderful hotel in the center of town; 10 minute walk from the train station. Pedestrian area with many shops and restaurants minutes from the hotel. The hotel was very clean, breakfast was great and the staff was friendly and helpful.

Posted by on 16 Apr. 2017

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5 out of 5

Amazing hotel in the heart of Sorrento

Love, love, love this hotel. It was amazing and located right in the heart of Sorrento. The staff and service was also superb as well as the food and the recommendations. Would happily recommend this hotel to anyone.

Posted by on 18 Oct. 2016

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Property Features

Hotel Plaza offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. There are 4 meeting rooms available. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sorrento hotel is smoke free.

  • 65 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Naples Intl. Airport (NAP) (52.5 km / 32.7 mi)
  • Train station: Sorrento Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Plaza offers 65 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 26-inch LED televisions come with satellite channels. Bathrooms include rainfall showerheads, slippers, bidets, and complimentary toiletries. This Sorrento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Hotel Plaza has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (500 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Plaza
  • Hotel Plaza Sorrento
  • Plaza Sorrento
  • Plaza Hotel Sorrento
  • Hotel Plaza Hotel
  • Hotel Plaza Sorrento
  • Hotel Plaza Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.