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DoubleTree by Hilton Southampton

4.0 star property
Hotel near University of Southampton in Southampton

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Photo gallery for DoubleTree by Hilton Southampton

Exterior
Restaurant
Reception
Restaurant
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Bracken Place, Chilworth, Southampton, England, SO16 3NG
  • University of Southampton
    ‪4 min drive‬
  • WestQuay Shopping Centre
    ‪9 min drive‬
  • Southampton Cruise Terminal
    ‪10 min drive‬
  • Southampton (SOU)
    ‪4 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from room

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Southampton

Close to airport.You'll be within 2 miles (3 km) of University of Southampton and 6 miles (10 km) of Solent University with a stay here. Mayflower Theatre and WestQuay Shopping Centre are also within 6 miles (10 km).

What's nearby

  • University of Southampton - 4 min drive - 3.1 km
  • Solent University - 7 min drive - 6.4 km
  • Mayflower Theatre - 8 min drive - 5.7 km
  • WestQuay Shopping Centre - 9 min drive - 7.1 km
  • Southampton Cruise Terminal - 10 min drive - 7.0 km

Getting around

  • Southampton Swaythling Station - 4 min drive
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Cricketers Arms - ‬4 min drive
  • ‪Pret a Manger - ‬4 min drive
  • ‪Burger King - ‬4 min drive

About this property

DoubleTree by Hilton Southampton

Hotel near University of Southampton in Southampton
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 13 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. The business-friendly DoubleTree by Hilton Southampton also features multilingual staff, concierge services, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Southampton was completed in July 2022.

This Southampton hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1990
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Southampton offers 135 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2022.

Languages

English, Italian, Polish, Spanish

Similar properties

Exterior

Holiday Inn Express Southampton M27 Jct7 by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,070 reviews
The price is CA $86
CA $103 total
includes taxes & fees
Jun 29 - Jun 30
Holiday Inn Express Southampton M27 Jct7 by IHG

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.50 per night)
  • Extended parking on site (GBP 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (44 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Raised toilet seat (17 inches high)
  • Roll-in shower (60 inches wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Self parking fee: GBP 7.50 per night
  • Extended parking fee: GBP 24.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton hotel Southampton
Hilton Southampton
DoubleTree Hilton Hotel Southampton
hotel Hilton Southampton
Southampton Hilton
Southampton Hilton hotel
Southampton hotel
Hilton International Southampton
Hilton Southampton Hotel Southampton
Southampton Hilton International
DoubleTree Hilton Southampton
DoubleTree by Hilton Southampton Hotel
DoubleTree by Hilton Hotel Southampton
DoubleTree by Hilton Southampton Southampton
DoubleTree by Hilton Southampton Hotel Southampton

DoubleTree by Hilton Southampton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 182 out of 382 reviews
Rating 8 - Good. 99 out of 382 reviews
Rating 6 - Okay. 56 out of 382 reviews
Rating 4 - Poor. 18 out of 382 reviews
Rating 2 - Terrible. 27 out of 382 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mily

Travelled with family
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Stayed 1 night in Mar 2025

4/10 Poor

Joanna

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel is a conference venue and is therefore not luxurious or cosy and has the feel of an airport lounge. Breakfast was pretty mediocre with no veggie/vegan sausage (not available until Saturday) the food ran out (cold and hot) and everyone was waiting for it to be replenished, with no urgency or sense of customer satisfaction. Pancake machine not working, no plates by the bread and toast. Milk ran out by cereals and not replenished until asked. Also I saw a member of the breakfast staff question a blind guest about bringing their guide dog into the restaurant and then seated them on the table closest to the entrance making the guests and dog feel most unwelcome (when it was pointed out it’s the law to allow guide dogs in restaurants and the guest stated they were made to feel welcome at dinner the night before) EDI training is needed alongside customer service. Evening meal was ok but my husband’s desert order was wrong and not apparent until we got the bill (wrong chocolate mouse served - he had a tofu mouse and not the chocolate whisky mouse ordered - no wonder it tasted ‘odd’) The room was a good size but we had to ask for enough towels for 2 of us these weren’t in the room on arrival. Only enough tea bags and milk for 1 cup each, and the hairdryer didn’t work well and was 15 months past the expiry date of the PAT test. All in all could be much better with some stronger hotel management and better oversight of the staff. Pretty disappointing experience.
Stayed 1 night in Mar 2025

6/10 Okay

Sophie

Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff! Easy check in/ checkout.
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Stayed 1 night in Feb 2025

8/10 Good

Jack

Stayed 2 nights in Mar 2025

2/10 Terrible

SANDRA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and tidy but the shower head was broken no hot water and a member of staff tried to get in at 8am 9 March . As a lone female travelling on my own this felt unsafe
Stayed 1 night in Mar 2025

8/10 Good

Gary

Comfortable and clean
Stayed 7 nights in Feb 2025

8/10 Good

Sylvia

Stayed 2 nights in Feb 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kathy

Stayed 2 nights in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room at a great price
Stayed 1 night in Feb 2025

10/10 Excellent

Hajar

Stayed 1 night in Feb 2025

2/10 Terrible

richard

Travelled with family
Disliked: Staff & service

A great example in poor customer service

Not a good experience. The 1st room had a heating problem so we were moved to a second room. The second room also had a heating problem but we did not have time to change a 3rd time as we were due out. As expected it was a cold night but this was compounded in the morning with no hot water. On check-out the front desk staff were great and promised to send a voucher by way of apology. After 2 months no voucher had been received so I contacted the Hotel. The reply I got back from the Hotel Operations Manager said “Unfortunately we suffered some issues due to an malfunction in one of our external units that affected several rooms . However as you were moved for the majority of the remained of your stay I do not believe your experience warrants a refund . I am unsure of who you spoke to regarding a voucher or a refund as I have no communication regarding this & the staff on shift would not have been authorised to of done this” Two follow up e-mails remained unanswered. So beware if front desk staff promise you things they are no authorised to do.
Stayed 1 night in Nov 2024

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service in the restaurant was slow but other than that it was a lovely property
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service

Ok stay

Overall a lovely stay but housekeeping need better communication about whose checking out and when ao dont knock and enter when still asleep both mornings woken up
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2025

6/10 Okay

Kelly

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Anneke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

KEHINDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Vijay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we were allocated had poor drainage from sink and bath, even after notifying the hotel on the day we checked in, nothing was done and we left a day early. There was also some smell in the room when we first entered. The staff were very good and gave service with a smile.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and a safe environment.
Stayed 1 night in Feb 2025

8/10 Good

Josephine

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely room and dog friendly. Evening menu was limited, breakfast staff not effiective - tables needed resetting, no cutlery. Price of £17.50 for dog for 1 night was excessive!
Stayed 1 night in Feb 2025